HP 5514 E- CQ183A#B1H Solve copy and scan problem, Solve networking problem, HP support by phone

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If print quality is not acceptable, try the following to improve print quality:

•Use printer status and print quality report to diagnose printer and print quality issues. From the Home screen, touch the right directional key, touch Setup, and then touch Tools. Touch the down arrow to scroll through options, and then touch Printer Status Report or Print Quality Report. Click here to go online for more information

•If printouts show misaligned colors or lines, try aligning printer. See Align printer on page 21 for more information.

•If ink smears on the printouts, try clearing ink smear from the print display. See Clean ink smear on page 19 for more information.

Solve copy and scan problem

HP provides a Scan Diagnostic Utility (Windows only) that can help solve many common “Unable to scan” issues. From the Start menu on your computer, click All Programs, and then click HP. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility.

Learn more about how to solve scan issues. Click here to go online for more information

Learn how to solve copy issues. Click here to go online for more information.

Solve networking problem

Check network configuration or print wireless test report to assist in diagnosing network connection issues.

To check network configuration or print wireless test report

1.From the Home screen, touch the right directional key, and then touch the Wireless icon.

2.On the Wireless Settings menu, use the down arrow to scroll through options, and then touch Display Network Configuration or Print Wireless Test Report.

Click the links below to find more online information to solve networking issues.

•Learn more about wireless printing. Click here to go online for more information.

•Learn how to find your network security settings. Click here to go online for more information.

•Learn about the Network Diagnostic Utility (Windows only) and other troubleshooting tips. Click here to go online for more information.

•Learn how to work with your firewall and anti-virus programs during printer setup. Click here to go online for more information.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

•Phone support period

•Placing a call

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Solve a problem

HP support by phone

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Contents HP Photosmart 5510 series Page Contents Contents HP Photosmart 5510 series Help Chapter Printer parts Get to know the HP PhotosmartControl panel features Control panel featuresHow do I? How do I? Print photos from a memory card PrintRelated topics To print photos from a memory cardLoad media Load small-size paperLoad full-size paper Print from anywhere To get started with ePrint Manage appsTips for print success Tips for printing apps and using ePrintTo manage apps Tips for printing from computerPrint Copy and scan Copy text or mixed documentsMake a black and white copy a. Load paper Make a color copy a. Load paper Scan to a computer or memory card Tips for copy and scan success Clean ink smear Clean printhead automaticallyTo clean printhead from the printer display Work with cartridgesTo clean ink smear from the printer display Replace the cartridgesTo replace the cartridges Align printer Order ink supplies Cartridge warranty informationTo align printer from the printer display To align printer from the printer softwareTips for working with cartridges Work with cartridges Use Push Button Configuration PBC method To connect the HP Photosmart using WiFi Protected Setup WPSTouch WiFi Protected Setup Touch Push Button Setup ConnectivityTouch WiFi Protected Setup Touch PIN Setup Change from a USB connection to a wireless networkTo connect the product with the Wireless Setup Wizard Use PIN methodChange network settings Tips for setting up and using a networked printerConnect a new printer To open the embedded Web server Advanced printer management tools for networked printersGet more help Solve a problemRegister your printer Clear paper jam To clear a paper jamClear carriage jam Solve print problemSolve copy and scan problem Solve networking problemHP support by phone Additional warranty options Cartridge supply upgrade Check cartridge access doorPrepare printer To solve ink cartridge problem Ink cartridge problemTo clean cartridge contacts Printhead failureInk window Electrical contacts Older generation cartridges Setup cartridgesSolve a problem Cartridge chip information Technical informationSpecifications Environmental product stewardship program Your products Eco featuresRecycling program Technical information Technical information EU battery directive Set the Energy Save mode Touch Enabled or Disabled To enable or disable Auto Power-OffRegulatory notices Touch After 5 minutes or OffRegulatory notices France Products with wireless LAN devicesExposure to radio frequency radiation Regulatory wireless statementsTechnical information Index Index
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