HP 3050 J610A CH376A#B1H manual Clear the print carriage, Identify a defective cartridge

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6.Restart the computer.

7.Clear the print queue.

To clear the print queue

NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue.

Click here to go online for more information. Otherwise, follow the steps below.

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d. If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e. Check the print queue again to make sure it is clear, and then try to print again. If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed to the next solution.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Solve a problem

Clear the print carriage

Remove any objects, such as paper, that are blocking the print carriage.

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product.

Click here to go online for more information.

Identify a defective cartridge

If both the tri-color and black cartridge lights are blinking, and the power light is on, both cartridges may still have tape on, or are missing. First make sure that the pink tape has been removed from both cartridges, and that both cartridges are installed. If both cartridge

Identify a defective cartridge

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Contents HP Deskjet 3050 All-in-One series Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-OneControl panel features Behavior Status LightsWireless Status Light To print from a software application PrintPrint documents To print a photo on photo paper Print photosTo print envelopes Print envelopesCartridge tips Quick FormsTips for print success HP HP Deskjet 3050 J610 series HP Deskjet 3050 J610 series Printer settings tipsPaper loading tips Media drop-down list, click Photo Paper, Best Quality Print using the maximum dpiTo print in Maximum dpi mode HP Advanced Photo Paper Paper basicsRecommended papers for printing ColorLokHP Printing Paper HP Brochure Paper or HP Superior Inkjet PaperHP Premium Presentation Paper or HP Professional Paper HP Bright White Inkjet PaperLoad full-size paper a. Raise the input tray Load mediaSlide paper-width guide to the left Load small-size paper Slide paper-width guide to the left Load envelopes Paper basics Easy Copy Copy and scanCopy documents or photos Select Black Copy or Color Copy to print More copy featuresPrepare the scan Scan to a computerUSB connection Wireless connectionTips for copy and scan success Copy and scan To check the ink levels from the Printer Software Work with cartridgesCheck the estimated ink levels Locate the cartridge number in the Printer Software Order ink suppliesChoose the right cartridges Locate the cartridge number on the printerTo replace the cartridges Replace the cartridgesWork with cartridges Cartridge warranty information Use single-cartridge modeWork with cartridges Use Push Button PBC method To connect the HP All-in-One using WiFi Protected Setup WPSConnectivity Add the HP All-in-One to a networkTo connect the product with the USB cable To enable printer sharing on a Windows computerTo connect the product Tips for setting up and using a networked printer Connectivity Printer Toolbox appears Solve a problemImprove print quality To align the cartridges from the Printer SoftwareTo clean the cartridges automatically To print a diagnosticsOutput tray Clear a paper jamTo clear a paper jam Input trayPrevent paper jams Inside of printerTo verify that the product is not paused or offline To verify that the product is set as the default printerUnable to print Windows Vista Click Manage, and then click Services and ApplicationsTo restart the print spooler WindowsTo clear the print queue Clear the print carriageIdentify a defective cartridge Close cartridge door Resolve copy and scan issuesPrepare the trays Open output trayHP support If you have a problem, follow these stepsNetworking Support phone numbers After the phone support period Additional warranty options Solve a problem Hewlett-Packard Company notices Technical informationPaper size Environmental product stewardship program Paper use Chemical Substances Regulatory notices FCC statement Technical information Declaration of Conformity Exposure to radio frequency radiation Products with 2.4-GHz wireless LAN devices France Chapter Index Index