HP Ink Advantage 2060 - K1 manual Solve a problem, Improve print quality, To print a diagnostics

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7 Solve a problem

This section contains the following topics:

•Improve print quality

•Clear a paper jam

•Unable to print

•HP support

Click here to go online for more information.

Improve print quality

1.Make sure you are using genuine HP cartridges.

2.Check the Printer Software settings to make sure you have selected the appropriate paper type and print quality from the Media drop-down list.

3.Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels on page 25. If the print cartridges are low on ink consider replacing them.

4.Align the printer cartridges

To align the cartridges from the Printer Software

NOTE: Aligning the cartridges ensures high-quality output. The HP All-in-One prompts you to align the cartridges every time you install a new cartridge. If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges.

a. Load letter or A4 unused plain white paper into the input tray.

b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox.

c. The Printer Toolbox appears. d. Click the Device Services tab.

e. Click Align Ink Cartridges tab. The product prints an alignment sheet.

f. Load the cartridge alignment sheet print side down on the right front corner of the glass.

g. Press the Start Copy Black button. The product aligns the cartridges. Recycle or discard the cartridge alignment sheet.

5.Print a diagnostics page if the cartridges are not low on ink.

To print a diagnostics page

a. Load letter or A4 unused plain white paper into the input tray.

b. In the Printer Software, click Printer Actions and then click Maintenence Tasks to access the Printer Toolbox.

c. Click Print Diagnostic Information to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges

Solve a problem

Solve a problem

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Contents HP Deskjet Ink Advantage 2060 K110 All-in-One Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-OneStatus Lights Control panel featuresStatus Lights Get to know the HP All-in-One Print documents PrintTo print from a software application Print envelopes Print photosTo print a photo on photo paper Cartridge tips Tips for print successTo print envelopes On Paper/Quality tab select a Plain paper typeAdv 2060 K110 HP Deskjet Ink Adv 2060 K110 Print using the maximum dpiPrinter settings tips To print in Maximum dpi modeMedia drop-down list, click Photo Paper, Best Quality Print Recommended papers for printing Paper basicsLoad media Load small-size paper Load envelopes Load media Paper basics Copy documents or photos Copy and scanSided original to 1-sided copy a. Load paper Single page scan a. Load paper Scan to a computerInk Adv 2060 K110 HP Deskjet Ink Adv 2060 K110 Tips for copy and scan successCopy and scan Check the estimated ink levels Work with cartridgesOrder ink supplies Related topics Choose the right cartridgesReplace the cartridges Locate the cartridge number in the Printer SoftwareInsert new cartridge Remove cartridge from packaging Cartridge warranty information Use single-cartridge modeImprove print quality Solve a problemPrinter Toolbox appears. d. Click the Device Services tab To print a diagnosticsInput tray To clean the cartridges automaticallyClear a paper jam To clear a paper jamInside of printer Output trayPrevent paper jams To restart the print spooler To verify that the product is set as the default printerUnable to print To verify that the product is not paused or offlineWindows XP Click Manage, and then click Services and ApplicationsClear the print carriage Identify a defective cartridgeOpen output tray Resolve copy and scan issuesPrepare the trays HP supportRegister the product Support process If you have a problem, follow these stepsAdditional warranty options Input tray capacity SpecificationsSystem requirements Environmental specifications Technical informationScan specifications Paper weightsPrint specifications Copy specificationsEnvironmental product stewardship program Recycling program Power consumptionHP inkjet supplies recycling program Chemical Substances Regulatory noticesFCC statement European Union Regulatory Notice Products with wireless LAN devicesFrance Index Index
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