HP Ink Advantage 2060 - K1 manual Register the product Support process

Page 37

Register the product

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http:// www.register.hp.com.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the product.

2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance and includes the following features:

•Fast access to qualified online support specialists

•Software and driver updates for the product

•Valuable product and troubleshooting information for common problems

•Proactive product updates, support alerts, and HP newsgrams that are available when you register the product

3.Call HP support. Support options and availability vary by product, country/region, and language.

HP support by phone

Phone support options and availability vary by product, country/region, and language.

This section contains the following topics:

•Phone support period

•Placing a call

•Support phone numbers

•After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to provide the following information:

•Product name (HP Deskjet Ink Advantage 2060 K110 All-in-One)

•Model number (located inside the cartridge door)

Solve a problem

•Serial number (located on the back or bottom of the product)

HP support

35

Image 37

Contents HP Deskjet Ink Advantage 2060 K110 All-in-One Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-OneStatus Lights Control panel featuresStatus Lights Get to know the HP All-in-One Print documents PrintTo print from a software application Print envelopes Print photosTo print a photo on photo paper To print envelopes Tips for print successOn Paper/Quality tab select a Plain paper type Cartridge tipsPrinter settings tips Print using the maximum dpiTo print in Maximum dpi mode Adv 2060 K110 HP Deskjet Ink Adv 2060 K110Media drop-down list, click Photo Paper, Best Quality Print Recommended papers for printing Paper basicsLoad media Load small-size paper Load envelopes Load media Paper basics Copy documents or photos Copy and scanSided original to 1-sided copy a. Load paper Single page scan a. Load paper Scan to a computerInk Adv 2060 K110 HP Deskjet Ink Adv 2060 K110 Tips for copy and scan successCopy and scan Check the estimated ink levels Work with cartridgesOrder ink supplies Replace the cartridges Choose the right cartridgesLocate the cartridge number in the Printer Software Related topicsInsert new cartridge Remove cartridge from packaging Cartridge warranty information Use single-cartridge modePrinter Toolbox appears. d. Click the Device Services tab Solve a problemTo print a diagnostics Improve print qualityClear a paper jam To clean the cartridges automaticallyTo clear a paper jam Input trayInside of printer Output trayPrevent paper jams Unable to print To verify that the product is set as the default printer To verify that the product is not paused or offline To restart the print spoolerClear the print carriage Click Manage, and then click Services and ApplicationsIdentify a defective cartridge Windows XPPrepare the trays Resolve copy and scan issuesHP support Open output trayRegister the product Support process If you have a problem, follow these stepsAdditional warranty options System requirements Environmental specifications SpecificationsTechnical information Input tray capacityPrint specifications Paper weightsCopy specifications Scan specificationsEnvironmental product stewardship program Recycling program Power consumptionHP inkjet supplies recycling program Chemical Substances Regulatory noticesFCC statement European Union Regulatory Notice Products with wireless LAN devicesFrance Index Index

Related manuals

Manual 2 pages 54.08 Kb