HP Ink Advantage 2060 - K1 Clear the print carriage, Identify a defective cartridge, Windows XP

Page 35

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows Vista

•From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools.

•Double-click Services.

•Right-click the Print Spooler service, and then click Properties.

•On the General tab, next to Startup type, make sure that Automatic is selected.

•If the service is not already running, under Service status, click Start, and then click OK.

Windows XP

•From the Windows Start menu, right click My Computer.

•Click Manage, and then click Services and Applications.

•Double-click Services, and then select Print Spooler.

•Right-click Print Spooler, and click Restart to restart the service. b. Make sure the correct product is set as the default printer.

The default printer has a check mark in a black or green circle next to it.

c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer.

d. Try using your product again.

6.Restart the computer.

7.Clear the print queue

To clear the print queue

a. Depending upon your operating system, do one of the following:

•Windows 7: From the Windows Start menu, click Devices and Printers.

•Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.

•Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes.

b. Double-click the icon for your product to open the print queue.

c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm.

d. If there are still documents in the queue, restart the computer and try printing again after the computer has restarted.

e. Check the print queue again to make sure it is clear, and then try to print again.

If the print queue is not clear, or if it is clear but jobs are still failing to print, proceed to the next solution.

If the above solutions do not resolve the problem, click here for more online troubleshooting.

Clear the print carriage

Remove any objects, such as paper, that are blocking the print carriage.

NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the product.

Click here to go online for more information.

Identify a defective cartridge

If both the tri-color and black cartridge lights are blinking, and the power light is on, both cartridges may still have tape on, or are missing. First make sure that the pink tape has been removed from both cartridges, and that both

Solve a problem

Identify a defective cartridge

33

Page 34 Page 36
Image 35
Page 34 Page 36
Contents HP Deskjet Ink Advantage 2060 K110 All-in-One Page Contents Contents How Do I? Chapter Printer parts Get to know the HP All-in-OneStatus Lights Control panel featuresStatus Lights Get to know the HP All-in-One To print from a software application PrintPrint documents To print a photo on photo paper Print photosPrint envelopes Cartridge tips Tips for print successTo print envelopes On Paper/Quality tab select a Plain paper typeAdv 2060 K110 HP Deskjet Ink Adv 2060 K110 Print using the maximum dpiPrinter settings tips To print in Maximum dpi modeMedia drop-down list, click Photo Paper, Best Quality Print Recommended papers for printing Paper basicsLoad media Load small-size paper Load envelopes Load media Paper basics Sided original to 1-sided copy a. Load paper Copy and scanCopy documents or photos Single page scan a. Load paper Scan to a computerInk Adv 2060 K110 HP Deskjet Ink Adv 2060 K110 Tips for copy and scan successCopy and scan Order ink supplies Work with cartridgesCheck the estimated ink levels Related topics Choose the right cartridgesReplace the cartridges Locate the cartridge number in the Printer SoftwareInsert new cartridge Remove cartridge from packaging Cartridge warranty information Use single-cartridge modeImprove print quality Solve a problemPrinter Toolbox appears. d. Click the Device Services tab To print a diagnosticsInput tray To clean the cartridges automaticallyClear a paper jam To clear a paper jamPrevent paper jams Output trayInside of printer To restart the print spooler To verify that the product is set as the default printerUnable to print To verify that the product is not paused or offlineWindows XP Click Manage, and then click Services and ApplicationsClear the print carriage Identify a defective cartridgeOpen output tray Resolve copy and scan issuesPrepare the trays HP supportRegister the product Support process If you have a problem, follow these stepsAdditional warranty options Input tray capacity SpecificationsSystem requirements Environmental specifications Technical informationScan specifications Paper weightsPrint specifications Copy specificationsEnvironmental product stewardship program HP inkjet supplies recycling program Power consumptionRecycling program Chemical Substances Regulatory noticesFCC statement European Union Regulatory Notice Products with wireless LAN devicesFrance Index Index
Related manuals
Manual 2 pages 54.08 Kb
Top Page Image Contents