United States Stove 6039HF owner manual Trouble Shooting, Problem

TROUBLE SHOOTING

Unplug stove before performing any maintenance

PROBLEM		CAUSE: Too rich air/fuel mixture
? Fire burns with a lazy, orange flame	9	Make sure glass door is shut and	9 Check inside stove and exhaust
and/or fuel builds up in the firepot.		sealed tightly. If not, adjust door	pipes for blockage. Tap inside
Glass may become dirty.		handle or replace gasket.	walls of firebox, clean behind
			lower access plates (located on
	9 Check ash dumps are in place and		the back inside wall, next to the
		sitting flat to assure a proper seal.	firepot) clean firepot and firebox
	9 Check that exhaust fan is running		vent holes above firebrick panel.
		and venting properly. If not, check	9 Feed rate is too HI for fuel, reduce
		connection and clean or replace.	heat setting.
	9	Moisture content above 15%.	9 Inadequate	combustion air
		Allow fuel to dry or mix with wood	available,	add	outside
		pellets.	combustion air.
			(Optional kit 69FAK)
? Fire goes out or stove shuts down.		CAUSE: Firepot burns out of fuel
Fuel may stop feeding.
	9	Hopper empty, refill	9 The control board diagnostics will
			flash the light above Draft Fan for
	9 Auger jams. Remove auger and		a Vacuum Switch error and dis-
		clean. (Auger jams can be a prob-	play a “Err1” for a Hi Limit error.
		lem if poor quality fuel is used. Or
		excessive fines (sawdust, corn
		cobs or husk) are found in hopper.
		Auger jams are evident when the
		auger turns but no fuel is delivered.
? Fire goes out or stove shuts down.		CAUSE: Auger stops turning
Fuel may stop feeding.
	9 Auger has come loose. Check to		9 Hi limit sensor. Evident when
		see if auger motor is turning and	stove is extremely hot and the
		auger is not. NOTE: Auger is held	PCB displays an “Err1”. Allow
		to the auger motor by a coupler	stove to cool for 1 hour and
		that is fastened to the auger motor.	restart.
		Simply slide the auger into the
		auger housing and rotate until it	9 Vacuum switch tripped. Caused
		fits into the coupler.	by exhaust blower not running
			or venting blocked. Check
	9	Low limit sensor. If the operating	blower, clean or replace. Clean
		temperature is too low the stove	venting of blockage.
		will shut down.	9 Auger motor not operating.
			Inspect connection and replace
			if necessary.

NOTE: Negative pressure in a home is a serious issue. All Hearth Focus appliances should be

installed with the optional fresh air kit (69FAK).

USSC 19