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warranty & service
TROUBLESHOOTING
PROBLEM | SOLUTION |
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What should I do if the oven | • The oven may not be switched on. Switch the oven on. |
doesn’t heat up? | • Check to see if the required settings have been applied. |
| • A household fuse may have blown or a circuit breaker |
| may has tripped. Replace the fuses or reset the circuit. If |
| this happens repeatedly, call an electrician. |
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What should I do if the oven | • There may be problems with the internal electrical |
doesn’t heat up even after the | connections. Call your local service centre. |
function and temperature have |
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been set? |
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What should I do if an error | • There is a fault in the internal electrical circuit connection. |
code appears and the oven | Call your local service centre. |
does not heat up? |
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What should I do if the oven | • The oven light is faulty. Call your local service centre. |
light doesn’t illuminate? |
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What should I do if the oven’s | • After use, the oven’s fan runs until the oven has cooled |
fan is running without having | down. Call your local service centre if the fan continues to |
been set? | run after the oven has cooled down. |
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What should I do if the all keys | • Check if the child lock function is active or not. If the child |
are not pressed? | lock function is not activated, call your local service centre. |
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INFORMATION CODES
| CODE | PROBLEM | SOLUTION | ||
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| Safety shut off. The oven | continues | Turn oven off and remove food. Allow |
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| operating at the set temperature for a | oven to cool before using it again. | |
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| prolonged time. |
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| • Under 105 °C | 16 hours |
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| • From 105 °C to 240 °C | 8 hours |
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| • From 245 °C to Max | 4 hours |
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| Key is pressed for a period of time. | Clean the keys and check if there is | |
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| water on the surface around key. Turn |
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| off the oven and try setting again. If it |
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| occurs again, call your local SAMSUNG |
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| Customer Care Centre. |
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| An oven error may cause low | Call your local SAMSUNG Customer | |
| 1) |
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| performance and problems in safety. | Care Centre. | |
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| Stop using the oven immediately. |
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| OVER VOLTAGE PROTECTION (OVP) | Once the voltage falls back to normal | |
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| This feature protects the product from | range, Over Voltage Protection (OVP) | |
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| voltage spikes. A strong voltage spike | automatically deactivates and the oven | |
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| triggers an alarm, displays the | resumes normal operation. The Over | |
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| message, and deactivates Heater, Lamp, | Voltage Protection (OVP) feature can | |
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| Convection Motor, and Spit features. | interrupt the cooking process. | |
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1) ** refers to all numbers.
English - 34
8/30/2016 1:43:46 PM