HP L1950g 19-inch manual Troubleshooting, Solving Common Problems

Page 43

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem

Possible Cause

Solution

 

 

 

Screen is blank.

Power cord is disconnected.

Connect the power cord.

Power button on front panel of the monitor is turned off.

Press the front panel power button.

NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.

 

Video cable is improperly

Connect the video cable properly. Refer to Chapter

 

connected.

3, Setting Up the Monitor on page 5 for more

 

 

information.

 

 

 

 

Screen blanking is active.

Press any key on the keyboard or move the mouse

 

 

to inactivate the screen blanking utility.

 

 

 

Screen image appears distorted; text is

The computer’s graphics card

Set the computer’s display resolution to the same

fuzzy or blurred; image quality is

resolution is set lower or higher

mode as the monitor’s recommended native screen

degraded.

than the monitor’s native

resolution to provide the best picture quality.

 

resolution.

 

 

 

 

Image appears blurred, indistinct, or

Brightness and contrast are

Press the —/Adjustbutton on the front panel. If this

too dark.

too low.

does not correct the image, press the Menu button

 

 

to open the OSD Menu, and adjust the brightness

 

 

and contrast scales as needed.

 

 

 

Image is not centered

Position may need adjustment.

Press the Menu button to access the OSD menu.

 

 

Select Image Control/Horizontal Position or Vertical

 

 

Position to adjust the horizontal or vertical position

 

 

of the image.

 

 

 

Check Video Cable is displayed on

Monitor video cable is

Connect the DVI-D signal cable to the DVI connector

screen.

disconnected.

on the computer (select models), or the VGA cable

 

 

to the VGA connector on the computer. Be sure that

 

 

the computer power is off while connecting the video

 

 

cable.

Input Signal Out of Range. Change Settings to 1280 x 1024 @ 60Hz (17” and 19” 5:4 models) OR Input Signal

Out of Range. Change Settings to 1440 x 900 @ 60Hz (19” wide panel models) OR Input Signal Out of

Range. Change Settings to 1680 x 1050 @ 60Hz (22” wide panel models)

Video resolution and/or refresh rate are set higher than what the monitor supports.

Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions on page 49). Restart the computer so that the new settings take effect.

Solving Common Problems 35

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Contents User Guide Page About This Guide Iv About This Guide Table of contents Appendix a Troubleshooting Appendix D LCD Monitor Quality and Pixel Policy Viii HP LCD Monitors Product FeaturesPage Important Safety Information Safety and Maintenance GuidelinesCleaning the Monitor Maintenance GuidelinesShipping the Monitor Unfolding the Double-Hinged Monitor Pedestal Base Setting Up the MonitorUnfolding the Single-Hinged Monitor Pedestal Base 3Unfolding the Monitor Pedestal Base Setting Up the MonitorComponent Function Rear ComponentsDVI Cable Management 7Using the Cable Management Feature Double-Hinged BaseConnecting the Cables Page 10Connecting the Power Cable Adjusting the Monitor13Adjusting the Height Adjusting the Monitor 14Pivoting the Monitor Turning on the MonitorUsing the Accessory Rails Connecting USB DevicesRemoving the Monitor Pedestal Base Mounting the Monitor Page Page Locating the Rating Labels 22Locating the Rating Labels Setting Up the MonitorImage Color Matching File Operating the MonitorSoftware and Utilities Information FileDownloading from the Worldwide Web Installing the .INF and .ICM FilesUsing the Auto-Adjustment Function Installing from the CDPage 1Monitor Front Panel Controls Front Panel ControlsUsing the On-Screen Display Menu Adjusting the Monitor SettingsOSD Menu Selections 2OSD Menu Depending on monitor model, factory default is On or Digital DVI Selects DVI input Optimizing Digital Conversion Using the HP Display Assistant UtilityIdentifying Monitor Conditions Sleep Timer Mode SRGB Support Installing the HP Display LiteSaver Software3HP Display LiteSaver Configuration Options HP Display LiteSaverInstalling the sRGB ICM File for Microsoft Windows Vista Changing the Color TemperatureSolving Common Problems TroubleshootingAppendix a Troubleshooting Using the Worldwide Web Preparing to Call Technical Support Table B-1L1750 Specifications Technical SpecificationsL1750 Model L1950/L1950g Model Table B-2L1950/L1950g SpecificationsL1710 Model Table B-3L1710 SpecificationsL1910 Model Table B-4L1910 SpecificationsL1908w Model Table B-5L1908w SpecificationsL1908wm Model Table B-6L1908wm SpecificationsL1945w Model Table B-7L1945w SpecificationsL1945wv Model Table B-8L1945wv SpecificationsL2208w Model Table B-9L2208w SpecificationsL2245w/L2245wg Model Table B-10L2245w/L2245wg SpecificationsL2445w Model Table B-11L2445w SpecificationsL1750, L1950/L1950g, L1710, and L1910 Models Recognizing Preset Display ResolutionsTable B-12Factory Preset Modes Table B-13Factory Preset ModesL2208w and L2245w/L2245wg Models Table B-14Factory Preset ModesL2445w Model Table B-15Factory Preset ModesEntering User Modes Energy Saver FeatureCables Agency Regulatory NoticesFederal Communications Commission Notice ModificationsAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Energy Star Compliance Product Environmental NoticesMaterials Disposal Chemical Substances Restriction of Hazardous Substances RoHS 11363-2006 LCD Monitor Quality and Pixel Policy
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