HP DreamColor LP2480zx Professional Using the Worldwide Web Preparing to Call Technical Support

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Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the trouble shooting tips in this section, you may need to call technical support. Have the following information available when you call:

●The monitor

●Monitor model number

●Serial number for the monitor

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

◦Video card

◦Type of computer

◦Cable input used (for example, HDMI, VGA, DVI, or DisplayPort)

●Calibration system used

●Hardware and software you are using

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Contents HP LP2480zx LCD Monitor Page About This Guide Iv About This Guide Table of contents Appendix B Troubleshooting HP LP2480zx Model Product FeaturesPage Page Important Safety Information Safety and Maintenance GuidelinesMaintenance Guidelines Shipping the Monitor Cleaning the MonitorInstalling the Monitor Pedestal Base Setting Up the Monitor1HP LP2480zx Rear Components Rear Components2Signal Connectors and Cables Selecting and Connecting the Signal CablesCable Management Connecting the Monitor Power Adjusting the Monitor Connecting USB Devices8Adjusting the Height Adjusting the Monitor 9Pivoting the Monitor Turning on the MonitorRemoving the Monitor Pedestal Base Using the Accessory RailsMounting the Monitor Page 14Inserting the Monitor Panel into the Quick Release Locating the Rating LabelsSoftware and Utilities Operating the MonitorInformation File Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesDownloading from the Worldwide Web Using the Auto-Adjustment Function 1Monitor Front Panel Controls Front Panel ControlsUsing the On-Screen Display Menu Adjusting the Monitor SettingsOSD Menu Selections 2OSD Menu Monitor. Set to Horizontal OSD Position Optimizing Digital Conversion Using the HP Display Assistant SoftwareIdentifying Monitor Conditions Sleep Timer Mode Recommended Options Advanced Color Management Features and Usage Table A-1Supported Color Gamut and Color Space Color Gamut and Color Space CoverageTheory of Operation Color Space EmulationPage Page Summary of Color Space Selection Availability Table A-2Supported Signal Inputs and Color Space MatrixLED Backlight Unit Bits/color LCD ModuleTransfer Function Gamma Table A-3Response Curve Constants for Various Color Spaces References Solving Common Problems TroubleshootingUsing the Worldwide Web Preparing to Call Technical Support Table C-1HP LP2480zx Model Specifications Technical SpecificationsHP LP2480zx Model Table C-2LP2480zx Model Factory Preset Display Modes Recognizing Preset Display ResolutionsEntering User Modes Energy Saver FeatureTable C-3LP2480zx Model High Definition Video Formats Federal Communications Commission Notice Agency Regulatory NoticesModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice Materials Disposal Product Environmental Notices11363-2006 LCD Monitor Quality and Pixel Policy