ASRock C216 WS manual 11 Dr. Debug, Status Code Description

Page 37

2.11 Dr. Debug

Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes.

Status Code

Description

00

Please check if CPU is installed correctly and then clear CMOS.

0d

Problem related to memory, VGA card and other devices.

 

Please clear CMOS, re-install memory and VGA card, and remove other

 

USB, PCI devices.

01 - 54

Problem related to memory. Please re-install CPU and memory then clear

(except 0d),

CMOS.

5A- 60

If the problem still exists, please install only one memory module or try using

 

other memory modules.

55

Memory could not be detected. Please re-install memory and CPU.

 

If the problem still exists, please install only one memory module or try using

 

other memory modules.

61 - 91

Chipset initialization error. Please press reset or clear CMOS.

92 - 99

Problem related to PCI-E devices. Please re-install PCI-E devices or try

 

installing them in other slots.

 

If the problem still exists, please remove all PCI-E devices or try using

 

another VGA card.

A0 - A7

Problem related to IDE or SATA devices. Please re-install IDE and SATA

 

devices.

 

If the problem still exists, please clear CMOS and try removing all SATA

 

devices.

b0

Problem related to memory. Please re-install CPU and memory.

 

If the problem still exists, please install only one memory module or try using

 

other memory modules.

b4

Problem related to USB devices. Please try removing all USB devices.

b7

Problem related to memory. Please re-install CPU and memory then clear

 

CMOS.

 

If the problem still exists, please install only one memory module or try using

 

other memory modules.

d6

VGA could not be recognized. Please clear CMOS and try re-installing the

 

VGA card.

 

If the problem still exists, please try installing the VGA card in other slots or

 

using other VGA cards.

d7

Keyboard and mouse could not be recognized. Please try re-installing

 

keyboard and mouse.

d8

Invalid Password.

FF

Please check if CPU is installed correctly and then clear CMOS.

 

 

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Contents C216 WS Disclaimer Copyright NoticeContents Troubleshooting Introduction Package ContentsSpecifications Storage AudioRear Panel I/O Bios Feature ConnectorUSB3.0 Support CDFCC, CE, Whql CertificationsASRock Crashless Bios Unique FeaturesASRock Instant Flash 24.4cm 9.6 Motherboard LayoutLAN Port LED Indications I/O PanelTable for Audio Output Connection Page Block Screw Holes Pre-installation PrecautionsCPU Installation Page Installation of CPU Fan and Heatsink Dual Channel Memory Configuration Installation of Memory Modules DimmInstalling a Dimm Expansion Slots PCI and PCI Express Slots Installing an expansion card Page CrossFire Bridge Installing Three CrossFireXTM-Ready Graphics Cards For Windows 8 / 7 OS Driver Installation and SetupPage Surround Display Feature For Windows 8 / 8 64-bit / 7 / 7 64-bit OS Hdcp Function What is HDCP?Description Jumpers SetupOnboard Headers and Connectors USB 3.0 Header System Panel Header Supply to this connector ATX Power ConnectorPlease connect an ATX 12V power supply to this connector ATX 12V Power ConnectorStatus Code Description 11 Dr. DebugTeaming Function Operation Guide Click Expert ModePage Page From Control Panel, double-clickNetwork Connections Uefi Menu Bar IntroductionMain Screen Navigation KeysNavigation Keys + / Tab Enter Pgup Pgdn Home F10 F12OC Tweaker Screen Dram Timing Configuration Dram Frequency Short Duration Power LimitDram Configuration Dram tCL Primary Plane Current LimitDram tRAS Command Rate CRDram tWR Dram tRFCMRC Fast Boot Dram Clock DelayDimm Exit Mode Power Down ModeCPU Load-Line Calibration Voltage Configuration CPU VoltageIgpu Voltage Igpu Load-Line CalibrationAdvanced Screen CPU Configuration Hardware Prefetcher Intel Virtualization TechnologyAdjacent Cache Line Prefetch North Bridge Configuration South Bridge Configuration Storage Configuration Page Serial Port Super IO ConfigurationSerial Port Address Infrared PortAcpi Configuration CSM USB 2.0 Controller USB ConfigurationUSB 3.0 Controller Legacy USB SupportTool Uefi Update Utility Instant FlashHardware Health Event Monitoring Screen Fast Boot Boot ScreenBoot From Onboard LAN Setup Prompt TimeoutBoot Failure Guard Count Boot Failure GuardFull Screen Logo AddOn ROM DisplaySecurity Screen Secure BootExit Screen Support CD Information Install Operating SystemRunning The Support CD Drivers MenuIf there is no power Troubleshooting ProceduresIf there are memory errors Unable to save system setup configurationsOther problems Returning Merchandise for Service Technical Support Procedures