Technical Support Procedures | ASRock C216 WS guide

5.2 Technical Support Procedures

If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock’s technical support with the following information:

1.Your contact information

2.Model name, BIOS version and problem type.

3.System configuration.

4.Problem description.

You may contact ASRock’s technical support at:

http://www.asrock.com/support/tsd.asp

5.3 Returning Merchandise for Service

For warranty service, the receipt or a copy of your invoice marked with the date of purchase is required. By calling your vendor or going to our RMA website (http://www.asrock.com/support/index.asp?cat=RMA) you may obtain a Returned Merchandise Authorization (RMA) number.

The RMA number should be displayed on the outside of the shipping carton which is mailed prepaid or hand-carried when you return the motherboard to the manufacturer. Shipping and handling charges will be applied for all orders that must be mailed when service is complete.

This warranty does not cover damages incurred in shipping or from failure due to alteration, misuse, abuse or improper maintenance of products.

Contact your distributor first for any product related problems during the warranty period.

C216 WS specifications

The ASRock C216 WS motherboard is designed for professionals and businesses seeking reliable performance and advanced features for their workstation systems. With its support for Intel's 4th generation Core processors and Xeon E3 series, the C216 WS provides a powerful platform for demanding applications, including content creation, data analysis, and intensive multitasking.

One of the standout features of the ASRock C216 WS is its dual-channel memory support, accommodating up to 32GB of DDR3 ECC and non-ECC memory. This capability enhances system stability and data integrity, making it particularly well-suited for mission-critical tasks. The motherboard features four DIMM slots, allowing users to take advantage of higher memory bandwidth for improved performance in memory-intensive applications.

In terms of connectivity, the C216 WS is equipped with multiple PCIe slots, allowing for the expansion of graphics cards, storage devices, and other peripherals. It features one PCIe 3.0 x16 slot, one PCIe 2.0 x16 slot, and two PCIe 2.0 x1 slots, providing flexibility for customization. Additionally, users can benefit from integrated graphics support with Intel's processors, enabling a more cost-effective solution for graphics rendering without the need for a dedicated GPU.

Storage options on the ASRock C216 WS are extensive, with six SATA3 ports supporting RAID configurations, including RAID 0, RAID 1, RAID 5, and RAID 10. This feature allows businesses to implement robust data redundancy and performance optimization strategies. Furthermore, the motherboard offers M.2 support, enabling faster solid-state drives for improved data access speeds.

The ASRock C216 WS also incorporates a range of advanced technologies for enhanced productivity and efficiency. Its integrated Intel IO Controller offers high-speed USB 3.0 ports, ensuring swift data transfer rates for external devices. Additionally, the motherboard includes Realtek ALC662 HD audio, providing high-definition sound quality for multimedia applications.

For enhanced durability and long-term reliability, the ASRock C216 WS is built with premium capacitors and a sturdy power design, ensuring stable power delivery even under heavy workloads. Its comprehensive thermal management solutions, including multiple fan headers, help maintain optimal operating temperatures, contributing to the overall longevity of the components.

In summary, the ASRock C216 WS is a feature-rich motherboard tailored for workstations that demand high performance and reliability. With its powerful processor support, extensive memory options, versatile expansion slots, and robust connectivity, it is an ideal choice for professionals looking to build a dependable workstation for intensive tasks.