Alcatel 995S manual 146, Cannot access my voicemail

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I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in “My numbers”

•Try later if the network is busy

I am unable to send and receive MMS

•Check your phone memory availability as it might be full

•Contact your network operator to check service availability and check MMS parameters (see Page 46)

•Verify the server center number or your MMS profile with your operator

•The server center may be swamped, try again later

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my phone to my computer

•Install Alcatel Android Manager first of all

•Check that your USB driver is installed properly

•Open the Notification panel to check if the Android Manager Agent has activated

•Check that you have ticked the checkbox of USB debugging in Settings\

Applications\Development\USB debugging

•Check that your computer meets the requirements for Alcatel Android Manager Installation

•Make sure that you’re using the right cable from the box.

I am unable to download new files

•Make sure there is sufficient phone memory for your download

•Select the microSD card as the location to store downloaded files

•Check your subscription status with your operator

The phone cannot be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your phone is visible to other users (see Page 76)

•Make sure that the two phones are within Bluetooth’s detection range

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 3 hours)

•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication

•Switch on the backlight upon request.

•Extend the email auto-check interval for as long as possible.

•Update news and weather information on manual demand, or increase their auto-check interval.

•Exit background-running applications if they are not being used for a long time.

•Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone becomes warm after prolonged calls, game playing, internet surfing or running other complex applications

•This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperature.

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Contents 995A 995S Table of Contents Safety and use Privacy ONE Touch 995A/ONE Touch 995S Bluetooth QD ID B018738 Radio WavesDisclaimer General informationHearing Aid Compatibility Earpiece Keys and connectorsYour mobile Light TouchscreenGetting started Installing or removing the batteryInstalling and removing the microSD card Set-upSet up your phone for the first time Power on your phoneCharging the battery Touch Finish setupHome screen Power off your phoneUsing the touchscreen Rotate Status barPinch/Spread Status iconsNotification panel Lock/Unlock your screenNotification icons To lock phone screen To create a screen unlock PIN/PasswordApplication tab To unlock phone screenText input Using the Onscreen KeyboardVolume adjustment Applications listPhone Phone call, Call logText editing Placing a callDuring a call Answering or rejecting a callCalling your voicemail Swap calls Call logManaging multiple calls Conference callsAccounts ContactsConsult your Contacts AccountsAdding a contact Editing your contactsDelete a contact Communicating with your contactsContacts importing, exporting and sharing Use Quick contact for AndroidAccounts Displaying contactsJoining/Separating contacts Google Messaging Google Messaging, GmailEmail, Google Talk Write messageAttach options Pictures Sending a text messageSending a multimedia message Select a picture as attachmentAdjust message settings Manage messagesGmail/Email GmailTo reply or forward emails Gmail settingsTo receive and read your emails ReplyGeneral preferences General settings SignatureLoop by default You sendTo add a new friend Google TalkChatting with your friends To close a chatSettings To manage your friendsGoogle Calendar Google Calendar & ClockCalculator & News Calculator To set an alarmTo adjust alarm settings News & Weather To get details about weather and the newsTo adjust settings GPRS/EDGE/3G Connecting to the InternetGetting connected Wi-Fi Browser Viewing web pagesManage links, history Manage downloadsManage bookmarks Connecting to Bluetooth devices Connecting to a computer via USB To safely remove the microSD card from your phone Touch Settings\SD card & phone storageSharing your phones mobile data connection To format a microSD cardConnecting to virtual private networks Direct connection to other Wi-Fi devices Configuring Internet SIP callingConnecting your phone to a TV set To download & install Locate the item you want to download and installDownload and install Google Play StoreManage your downloads Multimedia applications Camera/CamcorderSettings in framing mode Pictures and videos are displayed by albums in Gallery GalleryTo view a picture/play a video Batch operation YouTubeWorking with pictures Music Using Party shuffleAdjust volume Watch videosWorking with playlists Google MapsGet My Location Choose a data source to decide My LocationStar a location How to star or unstar a locationSearch for a location View a list of starred itemsSearch for locations along your route Get driving, public transport or walking directionsGet suggested routes for your trip View route progress and calculate estimated arrival timeArrangement of Layers To view your friends location How to invite friends to share their locationsTo join Latitude To connect with your friendsTo control what you share OthersFile Manager Voice Dialer/Voice Search TasksVideos SyncMLClientTraffic Manager Battery SaverSetup Wizard Alcatel HelpFlash Light SettingsWireless & networks ONE Touch ShareMobile networks VPN settingsTethering & portable hotspot Other settings Call settingsGeneral call settings Location & security SoundDisplay My LocationApplications Accounts & sync Manage accounts General sync settingsPrivacy SD card & phone storage Language & keyboardVoice input & output Voice recognizer settingsText-to-speech settings Accessibility Date & timeLauncher selection About phoneAndroid Manager ONE Touch UpgradeMaking the most of your Phone Alcatel Mobile Phones Limited Warranty Charger AccessoriesTroubleshooting Carry out the following checks144 My phone cannot charge properlyCannot access my voicemail 146Specifications English CJA31Y1ALAAA 149
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