Problem | Reason | Solution |
Laundry became stiff after | Insufficient amount of detergent is used. | Using insufficient amount of detergent for the |
washing. (**) |
| water hardness can cause the laundry to become |
|
| stiff in time. Use appropriate amount of detergent |
|
| according to the water hardness. |
| Detergent is put in the wrong compartment. | If detergent is put in the prewash compartment |
|
| although prewash cycle is not selected, machine |
|
| can take this detergent during rinsing or |
|
| softener step. Put the detergent in the correct |
|
| compartment. |
| Detergent might be mixed with the softener. | Do not mix the softener with detergent. Wash and |
|
| clean the dispenser with hot water. |
Laundry does not smell like the | Detergent is put in the wrong compartment. | If detergent is put in the prewash compartment |
softener. (**) |
| although prewash cycle is not selected, machine |
|
| can take this detergent during rinsing or |
|
| softener step. Wash and clean the dispenser |
|
| with hot water. Put the detergent in the correct |
|
| compartment. |
| Detergent might be mixed with the softener. | Do not mix the softener with detergent. Wash and |
|
| clean the dispenser with hot water. |
Detergent residue in the detergent | Detergent is put in wet drawer. | Dry the detergent drawer before putting in |
drawer. (**) |
| detergent. |
| Detergent has gotten damp. | Keep detergents closed in an environment free |
|
| of humidity and do not expose them to excessive |
|
| temperatures. |
| Water pressure is low. | Check the water pressure. |
| The detergent in the main wash compartment got | Check the holes and clean if they are clogged. |
| wet while taking in the prewash water. Holes of the |
|
| detergent compartment are blocked. |
|
| There is a problem with the detergent drawer valves. | Call the Authorized Service Agent. |
| Detergent might be mixed with the softener. | Do not mix the softener with detergent. Wash and |
|
| clean the dispenser with hot water. |
| Regular drum cleaning is not applied. | Clean the drum regularly. For this, please see |
|
| 4.4.2. |
|
|
|
Too much foam forms in the | Improper detergents for the washing machine are | Use detergents appropriate for the washing |
machine. (**) | being used. | machine. |
| Excessive amount of detergent is used. | Use only sufficient amount of detergent. |
| Detergent was stored under improper conditions. | Store detergent in a closed and dry location. Do |
|
| not store in excessively hot places. |
| Some meshed laundry such as tulle may foam too | Use smaller amounts of detergent for this type |
| much because of their texture. | of item. |
| Detergent is put in the wrong compartment. | Put the detergent in the correct compartment. |
| Softener is being taken early. | There may be problem in the valves or in the |
|
| detergent dispenser. Call the Authorized Service |
|
| Agent. |
Foam is overflowing from the | Too much detergent is used. | Mix 1 tablespoonful softener and ½ l water and |
detergent drawer. |
| pour into the main wash compartment of the |
|
| detergent drawer. |
|
| Put detergent into the machine suitable for the |
|
| programmes and maximum loads indicated in the |
|
| “Programme and consumption table”. When you |
|
| use additional chemicals (stain removers, bleachs |
|
| and etc), reduce the amount of detergent. |
Laundry remains wet at the end of | Excessive foam might have occurred and automatic | Use recommended amount of detergent. |
the programme. (*) | foam absorption system might have been activated |
|
| due to too much detergent usage. |
|
(*) Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its surrounding environment. Laundry must be rearranged and
(**) Regular drum cleaning is not applied. Clean the drum regularly. See 4.4.2
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22 / EN | Washing Machine / User’s Manual |
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