Plantronics CS510, CS520 manual Daily Use, Place an Outgoing Call, Answer an Incoming Call

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Daily Use

Place an Outgoing Call

1Wearing your headset, press the headset call control button.

2Remove the handset from the cradle. You will hear a dial tone.

NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories.

3Dial the number using your desk phone.

4To end the call, press the headset call control button and hang up the handset.

Answer an Incoming Call

1Wearing your headset, press the headset call control button.

2Remove the handset from the cradle speak to your caller.

NOTE This step will be automatic if you install a lifter or EHS cable accessory. For a complete list of accessories, visit plantronics.com/accessories.

3To end the call, press the headset call control button and hang up the handset.

Conference Up to Three Additional Headsets

You can conference up to three additional headsets to a call in progress.

Join a Conference Call

While in an active link between the primary headset and the base (on a call), place the guest headset into the primary user’s charge cradle (this connects the headset to the base). The base subscription LED will begin flashing. After a few moments, the primary user will hear a triple tone in their headset indicating the guest headset wishes to join the call. Within ten seconds of hearing the triple tone, press the primary headset’s call button to accept the guest headset. If the process fails or times out because the button was not pressed within ten seconds the guest subscription is terminated and the guest will hear an error tone in their headset.

To connect a guest headset that is of different variety than the primary headset press the base subscription button while the base has an active link. Next, press the guest headset volume up button until the indicator light turns on. The base subscription LED will begin flashing and the primary user will hear a triple tone in their headset indicating the guest headset wishes to join the call. Within ten seconds of hearing the triple tone, press the primary headset’s call button to accept the guest headset. If the process fails or times out because the button was not pressed within ten seconds the guest subscription is terminated and the guest will hear an error tone in their headset.

NOTE Headsets in a conference maintain independent mute controls. The base only indicates the primary user’s mute state.

Exit a Conference Call

Guests headsets can remain as guests through multiple calls. To remove a guest headset, press the guest headset’s call control button or dock the primary user’s headset in the charge cradle. A single tone in the master headset will be heard as each guest leaves the call.

NOTE The user of the primary headset in a multiple headset conference scenario may hear additional tones (triple tones) in their headset and see the subscription LED on the base flash as guest headsets join the call. These additional tones and flashing LED indicate that the guest headset has a different version of firmware than the primary headset, but can still be used for conferencing.

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Contents CS510/CS520 Contents Welcome What’s in the Box Base overview Base and Headset BasicsAccessories Adjust the Headband Headset Set UpConnect Your Desk Phone Connect the PowerCharge the Headset Desk Phone standard Connect and Configure Your Desk PhoneCheck Configuration and Make a Test Call USE Desk Phone plus HL10 Lifter sold separatelyAdditional Parts if required If You Do Not Hear a Dial ToneDesk Phone plus EHS Cable Position Your Base Headset Controls Your HeadsetTalk Time Muting Your Headset During a Call BatteryAdjusting Your Headset Volume Low Battery WarningYour Base Base Phone Button and Switches Subscription ButtonAuto Answer Switch Wideband/Narrowband Audio SwitchAnswer an Incoming Call Conference Up to Three Additional HeadsetsDaily Use Place an Outgoing CallHeadset TroubleshootingDesk Phone Need More HELP?
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CS510, CS520 specifications

The Plantronics CS510 and CS520 are advanced wireless headsets designed for professionals who value mobility, sound quality, and comfort during extended use. These headsets are part of the Plantronics DECT technology lineup, which ensures clear and reliable communication for office environments.

One of the standout features of the CS510 and CS520 is their impressive wireless range. Users can roam up to 350 feet from their desk without losing connectivity, providing the freedom to move around multitasking while remaining accessible for calls. The headsets offer a talk time of up to 13 hours on a single charge, making them perfect for all-day use in busy work settings.

Both models are equipped with noise-canceling microphones, which effectively reduce background noise during calls. This feature is particularly beneficial in busy office environments, as it enhances voice clarity and minimizes distractions for both the user and the person on the other end of the call. Additionally, the CS510 and CS520 support wideband audio, which delivers high-definition sound quality for a more natural listening experience.

Comfort is another critical aspect of these headsets. The CS510 features a lightweight design with a comfortable over-the-ear style, while the CS520 offers users the choice of wearing it on either the right or left ear. The adjustable quick disconnect audio boom makes it easy for users to find the best fit, ensuring that they can wear the headset for extended hours without discomfort.

Integration with various communication platforms is seamless, as the CS510 and CS520 are compatible with a wide range of desk phones as well as softphone applications. This versatility makes these headsets suitable for different work environments and helps users maintain productivity no matter the platform they choose.

In summary, the Plantronics CS510 and CS520 headsets are built with cutting-edge DECT technology, offering the ideal combination of wireless freedom, exceptional audio quality, and all-day comfort. With features designed to enhance communication in the workplace, these headsets are a solid investment for professionals seeking efficiency and quality in their communication tools. Both models reflect Plantronics’ commitment to providing user-friendly solutions that meet the evolving needs of modern workspaces.
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