Maytag HRP31240X, HRN11240X, HRN11250Q, HRP11240X Troubleshooting Guide, Problem Cause Solution

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TROUBLESHOOTING GUIDE

These guidelines should be used by a qualified Maytag Customer Service Center Agent. Call the Maytag Customer Service Center at

1-800-788-8899 for assistance. Inform the associate that this is a “Flammable Vapor Ignition Resistant” Product.

Problem

Cause

Solution

 

 

 

 

Improperly sealed, hot or cold supply connection,

Tighten threaded connections.

WATER LEAKS

relief valve, drain valve, or thermostat threads.

 

 

Leakage from other appliances or water lines.

Inspect other appliances near water heater.

 

Condensation of flue products.

Refer to CONDENSATION.

 

Thermal expansion in closed water system.

Install thermal expansion tank (DO NOT plug T&P valve).

LEAKING T&P VALVE

Improperly seated valve.

Check relief valve for proper operation

 

 

(DO NOT plug T&P valve).

 

High sulfate or mineral content in water supply.

Drain and flush heater thoroughly, then refill.

SMELLY ODORS

 

 

Bacteria in water supply.

Chlorinate or aerate water supply.

 

 

Gas control knob not positioned correctly.

Refer to LIGHTING INSTRUCTIONS.

 

Main gas supply off.

Turn on main gas shutoff valve.

 

Igniter tip more than 1/8" from pilot hood.

Adjust igniter tip.

 

Thermocouple malfunction.

Replace pilot assembly.

 

Thermocouple TCO malfunction.

Replace pilot assembly.

 

Melted insulation on igniter wire or shorting

Contact a Maytag Customer Service Agent

PILOT WILL NOT LIGHT

of igniter wire.

to determine cause.

 

 

 

 

High ambient room temperature.

Contact a Maytag Customer Service Agent

 

 

to determine cause.

 

Wire disconnected from spark igniter.

Reconnect wire connector to spark igniter.

 

Broken electrode or electrical wire.

Replace pilot assembly.

 

Piezo Igniter generator fails to operate or

Replace Piezo Igniter generator.

 

malfunctions.

 

 

Thermocouple TCO malfunction.

Replace pilot assembly.

 

High ambient room temperature.

Contact a Maytag Customer Service Agent

 

 

to determine cause.

BURNER WILL NOT

Dirty or clogged air intake screen.

Clean and reinstall air intake screen.

STAY LIT

Flame arrestor openings blocked.

Contact a Maytag Customer Service Agent

 

 

to determine cause.

 

Defective Gas Control.

Replace Gas Control.

 

Dirty pilot burner.

Clean pilot assembly.

 

Dirty or clogged air intake screen.

Clean and reinstall air intake screen.

PILOT OUTAGE

Thermocouple tip is not in contact with pilot flame.

Insert thermocouple correctly.

Thermocouple malfunction.

Replace pilot assembly.

 

 

Thermocouple TCO malfunction.

Replace pilot assembly.

 

Defective Gas Control.

Replace Gas Control.

 

Heater not lit or thermostat not on.

Refer to LIGHTING INSTRUCTIONS.

 

Thermostat set too low.

Refer to TEMPERATURE REGULATION.

 

Heater undersized.

Reduce hot water use.

NOT ENOUGH

Low gas pressure.

Contact your gas supplier.

HOT WATER

Incoming water is unusually cold.

Allow more time for heater to re-heat.

 

Leaking hot water pipes or fixtures.

Have plumber check and repair leaks.

 

High temperature limit switch activated.

Contact a Maytag Customer Service Agent

 

 

to determine cause.

WATER TOO HOT

Thermostat set too high.

Refer to TEMPERATURE REGULATION.

WATER HEATER SOUNDS

Condensation dripping on burner.

Refer to CONDENSATION.

SIZZLING - RUMBLING

Sediment or calcium in bottom of heater tank.

Clean sediment from tank. Refer to DRAINING

 

instructions in Maintenance section of manual.

 

 

SOOTING

Improper combustion.

No adjustment available. Contact a Maytag Customer

 

Service Agent to determine cause.

 

 

 

Lack of supply air.

 

VENT GAS ODORS

Improperly installed vent piping.

Contact a Maytag Customer Service Agent

Downdraft.

to determine cause.

 

 

Poor combustion.

 

 

 

 

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Contents Series Twelve Safe INSTALLATION, USE and Service Important DefinitionsSafety Precautions Table of Contents Product Specifications Customer ResponsibilitiesAdditional Tools Needed When Sweat Soldering Accessories and Tools NeededAccessories ToolsInstructions for Installation Removing the Old Water HeaterTypical Installation GET to Know Your Water Heater GAS ModelsMixing Valve Usage Locating the NEW Water Heater Facts to Consider About the LocationInsulation Blankets ALL AIR from Inside Buildings Customer Service 1-800-788-8899. Follow manufacturer’s Water PipingTemperature-Pressure Relief Valve Valve and Pipe InsulationFilling the Water Heater Venting Gas Piping GAS Piping with Flexible Connector Sediment TrapsFor Your Safety Read Before Lighting Operating InstructionsTemperature Regulation Temperature Time to Produce 2nd & 3rdBurner Cleaning Service and MaintenanceTank Sediment Cleaning Vent System InspectionAnode Rod Inspection Temperature-Pressure Relief Valve OperationHousekeeping DrainingService TroubleshootingDrain Valve Washer Replacement Start Up ConditionsOperational Conditions Smoke / OdorHigh Temperature Shut Off System Leakage CheckpointsTroubleshooting Guide Problem Cause SolutionPage Page Repair Parts List Maytag GAS Water HeatersModel Numbers MAYTAG/STATE Part Number Conversion KEY Warranty

HRN31250X, HRN11250X, HRP11250Q, HRP31250X, HRN31250Q specifications

The Maytag HRP11240X, HRP31250X, HRP11250Q, HRN11250X, and HRN11240X are a range of high-performance refrigerators designed to meet the needs of modern households. These models are well-known for their reliability, innovative features, and user-friendly design, making them a popular choice among consumers looking for durable refrigeration solutions.

One of the standout features of these Maytag models is their robust construction, which includes a stainless-steel exterior that not only offers a sleek appearance but also resists fingerprints, making it easy to maintain. The interiors are spacious and designed for optimal organization, with adjustable shelving that allows for customizable storage options. Families can easily store large items, such as party trays and oversized bottles, thanks to the flexible space configurations.

All these models are equipped with Maytag's PowerCold feature, which quickly cools the refrigerator after the door has been open for an extended period. This technology is especially beneficial during grocery trips, ensuring that perishables remain fresh and properly chilled. In addition, the temperature management system ensures consistent cooling by monitoring temperature fluctuations and adjusting accordingly.

The HRP11250Q and HRP31250X also come with the advanced FreshLock crispers, which are designed to maintain optimal humidity levels for fruits and vegetables, prolonging their freshness. The humidity-controlled environment is crucial for preserving the taste and nutrition of your produce.

Further enhancing the user experience, the Maytag refrigerators feature a bright LED interior lighting system, allowing users to easily find items even in the back of the fridge. The EnergyStar certification on these models indicates that they are energy-efficient, helping to lower utility bills while also being eco-friendly.

The models HRN11250X and HRN11240X offer additional convenience with their easy-to-use digital controls located at the front, providing intuitive access to adjust settings quickly. They also feature a reversible door hinge option, giving homeowners flexibility in installation and ensuring the refrigerator fits seamlessly into their kitchen layout.

Overall, the Maytag HRP11240X, HRP31250X, HRP11250Q, HRN11250X, and HRN11240X refrigerators exhibit a great blend of functionality, style, and durability, making them an excellent investment for any household. With their advanced technologies and thoughtful design features, these models are tailored to enhance everyday life while ensuring food preservation is taken care of efficiently.
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