Optima Company Optima 3600O manual Troubleshooting, Symptom Action

Page 31

Optima 3600

31

TROUBLESHOOTING

Please check to make sure the instructions are followed exactly before attempting trouble shooting of the appliance.

WARNING: Troubleshooting and servicing of gas and electrical devices of the appliance should only be conducted by a qualified service technician.

SYMPTOM

 

ACTION

 

Pilot will not light after

1.

When lighting the appliance for the first time after installation or after

pressing the sparker many

 

servicing, there is air in the gas line. It takes a while for all the air to

times.

 

purge out of the pilot before gas can reach the pilot and ignite.

 

 

Remove the glass door and try lighting the pilot many times to purge

 

 

the air.

 

2.

Check to make sure the gas supply to the appliance is turned on and

 

 

there is adequate gas supply pressure to the appliance.

 

3.

Check for sparks between the spark electrode and the pilot head

 

 

when the sparker is pressed. If there are no sparks,

 

 

a. Check for broken or poor connection from the sparker to the

 

 

electrode.

 

 

b. Check for the spark shorting or arcing at other locations.

 

 

c. Check for defective sparker.

 

 

d. Check for defective spark electrode.

 

4.

With the door removed, try lighting the pilot with a match.

 

 

a. If air is blowing on the flame of the match, hold the control knob in

 

 

at the ‘PILOT’ setting until all the air is purged out of the line.

 

 

b. If there is no gas or air coming out of the pilot and there is gas

 

 

pressure to the appliance, the pilot orifice may be blocked or the

 

 

gas valve may be defective.

 

 

 

 

Pilot will not remain on after

1.

Press the control knob all the way in.

being lit.

2.

Hold the control knob in for a longer period of time.

 

3.

If you are trying to re-light the pilot immediately after you have shut-

 

 

off the pilot, you have to wait 5 minutes for the valve to reset.

 

4.

Check to see if the pilot flame is large enough to reach and surround

 

 

the thermocouple. If the flame is too small, check for correct gas

 

 

supply pressure. If pressure is good, adjust the pilot flame size with

 

 

the adjustment screw on the valve. If the flame cannot be adjusted,

 

 

there might be some debris obstructing the pilot orifice, or a wrong

 

 

size pilot orifice.

 

5.

Check for poor connection of the thermocouple to the valve.

 

6.

Check for proper millivolts of the thermocouple. The thermocouple

 

 

should generate at least 30 mV or it is defective.

 

7.

Check for defective gas valve.

 

 

 

The main burner does not

1. Check to make sure the control knob is turned to the ‘ON’ position.

turn on with the pilot lit.

2.

Allow enough time for the pilot to heat up the thermopile to generate

 

 

sufficient voltage to activate the valve.

 

 

 

 

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Contents Optima Page Introduction Page Optima Appliance Certification Installation Codes SpecificationsHigh Altitude Installation General InformationAppliance Dimensions Mantle & Sidewall Clearances Corner Frame Dimensions Installation ClearancesElectrical CONNECTIONS, FAN System Wiring DiagramRemoving the Glass Door Glass Door RemovalLOG Placement Place Rear LOG #146 on Pins and Burner AS Shown Place Front LOG #147 on Pins and Burner AS Shown Place Right LOG #148 and Embers AS Shown Vent Termination Location Installation InstructionsPrecautions Locating GAS FireplaceChecking Inlet & Outlet GAS Pressure GAS ConnectionsAIR Shutter Adjustment Checking & Adjusting PilotConvertible Pilot Orifice Optional Wall Switch or Thermostat TOP / Rear Vent Conversion Allowable Venting Connection Approved Vent ComponentsDescription Venting ComponentsSimpson DURA-VENT Components Archgard Venting ComponentsDescription Rear Vent Venting InstructionsTOP Vent Typical InstallationExample TOP Vent Horizontal VentingTOP Vent Vertical Venting Vent Restrictors for TOP Vent InstallationsOperation Instructions For Your SAFETY, Read Before Lighting Initial OperationTemporary SHUT-DOWN Procedure START-UP ProcedureComplete SHUT-DOWN Procedure Cleaning the Appliance MaintenanceSymptom Action TroubleshootingOptima Changing Main Burner Orifice Servicing Under WarrantyAdjusting Primary AIR ServicingReplacing Major GAS Components Fuel Conversion ProcedureNatural GAS LPG Important InformationQTY Replacement PartsBurner Orifice Valve Tray FAN Burner PAN Archgard Limited Warranty Page Warranty Registration Beatty Drive MISSION, B.C. Canada

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