GE ASM24*, ASM14*, ASQ18 installation instructions Troubleshooting Tips…, Normal Operating Sounds

Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Troubleshooting Tips…

Problem	Possible Causes	What To Do
Air conditioner	The air conditioner	• Make sure the air conditioner plug is pushed
does not start	is unplugged.	completely into the outlet.
	The fuse is blown/circuit	• Check the house fuse/circuit breaker box and replace
	breaker is tripped.	the fuse or reset the breaker.
	Power failure.	• If power failure occurs, turn the air conditioner Off.
		When power is restored, wait 3 minutes to restart the
		air conditioner to prevent tripping of the compressor
		overload.
	The current interrupter	• Press the Reset button located on the power cord plug.
	device is tripped.	• If the Reset button will not stay engaged, discontinue
		use of the air conditioner and contact a qualified
		service technician.
Air conditioner does	Airflow is restricted.	• Make sure there are no curtains, blinds or furniture
not cool as it should		blocking the front of the air conditioner.
	The temp control may	• On models with touch pads: In Cool mode, press the
	not be set correctly.	Decrease ▼ pad.
		• On models with control knobs, turn the temperature
		knob to a higher number.
	The air filter is dirty.	• Clean the filter at least every 30 days.
		See the Operating Instructions section.
	The room may have been hot.	• When the air conditioner is first turned on, you need
		to allow time for the room to cool down.
	Cold air is escaping.	• Check for open furnace registers and cold air returns.
		• Set the air conditioner’s vent to the closed position.
	Cooling coils have iced up.	• See “Air conditioner freezing up” below.
Air conditioner	Ice blocks the air flow	• On models with control knobs, set the mode control
freezing up	and stops the air conditioner	at High Fan or High Cool with the temp at 1 or 2.
	from cooling the room.	• On models with touch pads, set the controls at
		High Fan or High Cool and set the thermostat to
		a higher temperature.
The remote control is	The batteries are inserted	• Check the position of the batteries. They should be
not working	incorrectly.	inserted in the opposite (+) and (–) direction.
	The batteries may be dead.	• Replace the batteries.
Water drips outside	Hot, humid weather.	• This is normal.
Water drips indoors	The air conditioner is not	• For proper water disposal, make sure the air conditioner
	tilted to the outside.	slants slightly from the case front to the rear.
Water collects in	Moisture removed from air	• This is normal for a short period in areas with little
base pan	and drains into base pan.	humidity; normal for a longer period in very humid areas.
“E1” appears	Function error code.	• Unplug the air conditioner. Wait 3 minutes and plug it
in the display		back in.
Timer or Sleep feature	A power outage or interruption	• In the case of a power outage or interruption, the unit
not working properly	occurred.	Timer and Sleep features will reset to the original setting.
		You may need to set a new time if desired.

Consumer

Normal Operating Sounds

■You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.

16■ You may hear the thermostat click when the compressor cycles on and off.

■Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.

■The fan may run even when the compressor does not.