Pelco C3447M-B (8/09) manual Help, Log Off, Troubleshooting

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Help Page

Online Help documents the basic instructions for configuring the dome system. Click Help in the navigation bar to access these instructions.

Log Off

To log off, click the Log Off button in the navigation bar. A login dialog box appears.

Troubleshooting

If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international) for assistance. Be sure to have the serial number available when calling.

Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel.

Table B. Trouobleshooting the Spectra Mini IP Dome System

Problem

Possible Cause

Suggested Solution

 

 

 

No video

PoE power issue

Check Cat5 cable connection.

 

 

 

 

 

Verify PoE is enabled.

 

 

 

 

 

Disconnect the network cable and then

 

 

reconnect it to the dome system. Check the LED

 

 

on the trim ring to verify that it is flashing

 

 

green, indicating the dome system has power.

 

 

 

 

Power issue (24 VAC)

Check the 24 VAC power supply connection.

 

 

 

 

 

Disconnect the power cable and then reconnect

 

 

it to the dome system. Check the LED on the

 

 

trim ring to verify that it is flashing green,

 

 

indicating the dome system has power.

 

 

 

 

Network connectivity issues

Check network cable connections.

 

 

 

 

 

Disconnect the network cable and then

 

 

reconnect it to the dome system. Check the LED

 

 

on the trim ring to verify that it is flashing

 

 

green.

 

 

Reset the unit to factory defaults by pressing

 

 

the reset button (refer to the Spectra Mini IP

 

 

Installation manual).

 

 

 

 

 

Replace network cable with new cable.

 

 

 

Image too dark/

Installation or configuration

Make sure the lens cover is not installed.

black image

error

 

Make sure dome system is not located in an

 

 

 

 

environment with zero light.

 

 

 

 

 

Verify iris setting is correct.

 

 

 

 

 

Verify brightness setting is correct.

 

 

 

 

 

Verify contrast setting is correct.

 

 

 

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C3447M-B (8/09)

Image 24
Contents Spectra Mini IP Dome System Contents C3447M-B 8/09 List of Illustrations Important Notices Legal NoticeVideo Quality Caution Open Source Software NoticeWelcome Getting StartedUsing a Web Browser Accessing the Dome SystemOpen the Web browser Home Live Video page IconsChanging the Video Format Changing the Image RATE/QUALITY Mjpeg Image RateMPEG-4 Image Quality Alarms PresetsPatterns Auxiliary ControlsUsing the Live Video Pane Using the CAMERA’S PTZ FunctionsCapturing a Still Image Expanding the Video to FullAccessing the Camera Menus Click the drag and zoom buttonUsing Mouse and Keyboard Shortcuts Receiving AudioConfiguring Camera Settings Transmitting AudioSettings General TABChanging the Device Name Changing the LanguageAudio Settings Reset to Factory DefaultsListen mode, the Talk button is not displayed on the Home Network Settings Network TABChanging the Host Name Users TAB Adding a NEW User ProfileModifying a User Profile Deleting a User ProfileRoles TAB Roles TabCreating a NEW Role Modifying a RoleDeleting a Role First Name Last Name Password Edit ProfileTroubleshooting HelpLog Off No dome system power During dome system power-upNetwork not Faulty cable connection ConfigurationAudio signal is AdjustedSignal is acceptable Properly adjustedProduct Warranty and Return Information

C3447M-B (8/09) specifications

The Pelco C3447M-B, released in August 2009, is a powerful and versatile dome camera designed for robust surveillance solutions. This camera is particularly tailored for situations that require high-quality video capture in various lighting conditions and environments.

One of the standout features of the C3447M-B is its 1/3-inch CCD sensor, which provides exceptional image clarity and detail. The camera supports a resolution of up to 540 TV lines in color, ensuring that even the smallest details are captured accurately. Coupled with its advanced digital signal processing, the C3447M-B offers superior image quality with great color reproduction and reduced noise in low-light settings.

The C3447M-B is equipped with a 3.8 to 9.5 mm Varifocal lens that delivers a wide field of view, making it suitable for monitoring large areas. This feature allows users to adjust the lens to achieve the desired focal length, providing versatility for various surveillance applications. Moreover, the camera offers a 24-hour operation capability through its automatic infrared cut filter, which enhances performance during both daylight and nighttime conditions.

In terms of construction, the Pelco C3447M-B is built to withstand challenging environments. It features an IP66 rating for weather resistance, which means it can operate effectively in adverse weather conditions, safeguarding it against dust and heavy rain. This robustness makes it ideal for outdoor installations, as well as in high-traffic indoor areas.

The camera also boasts features such as backlight compensation, automatic gain control, and privacy masking. Backlight compensation helps to enhance image quality when there are significant differences in lighting, while automatic gain control adjusts the image brightness, offering clarity and detail. Privacy masking enables users to obscure specific areas of the surveillance footage, ensuring confidentiality while maintaining security.

In summary, the Pelco C3447M-B is a reliable and adaptable surveillance solution, combining high-resolution imaging technology, robust construction, and user-friendly features. It caters well to a variety of surveillance needs, making it a staple in modern security systems. With its impressive performance and durability, the C3447M-B continues to be a preferred choice for professionals seeking effective video surveillance solutions.