Pelco C3432M-F manual Troubleshooting

Page 34

Troubleshooting

Problem

Possible Cause

Suggested Remedy

 

 

 

No video

PoE power issue

• Check Cat5 cable connection.

 

 

• Verify PoE is enabled.

 

 

• Disconnect the Cat5 cable from the PoE and then

 

 

reconnect the cable. Check the LED inside the back

 

 

box to see if it is flashing green, indicating the

 

 

camera has power.

 

 

 

 

Power issue (24 VAC)

• Check the 24 VAC power supply connection.

 

 

• Disconnect the network cable and then reconnect it

 

 

to the camera. Check the LED inside the back box to

 

 

verify if it is flashing green, indicating the camera

 

 

has power.

 

 

 

 

Network connectivity issues

• Check network cable connections.

 

 

• Disconnect the network cable and then reconnect it

 

 

to the camera. Check the LED inside the back box to

 

 

verify if it is flashing green.

 

 

• Replace network cable with new cable. If new

 

 

cable does not work, contact Pelco Product Support

 

 

at 1-559-292-1981 or 1-800-289-9100.

 

 

 

 

Defective camera

• Check the camera’s 10-pin connector inside the

 

 

back box to make sure it is connected.

 

 

• Use a service connector to check camera operation.

 

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support Department at 1-559-292-1981 or

 

 

1-800-289-9100.

 

 

 

Image too dark/

Installation error

• Make sure the lens cover in not installed.

black image

 

• Make sure camera is not located in an environment

 

 

with zero light.

 

 

• Use a service connector to check camera operation.

 

 

Connect one end of the service connector to the

 

 

service connector input inside the back box. Then

 

 

connect the other end of the service connector to a

 

 

monitor.

 

 

• Replace camera module with new camera. If the

 

 

new camera does not work, contact Pelco Product

 

 

Support at 1-559-292-1981 or 1-800-289-9100.

 

 

 

34

C3432M-F (6/08)

Image 34
Contents IP110 Series Camclosure Contents List of Illustrations List of TablesImportant Safety Instructions Regulatory Notices Radio and Television InterferenceOpen Source Software Notice Description System ModelsBasic System Configurations Dhcp Network ExamplePrivate Network Example Cover and Back Box Installation Basic Surface Installation4S Electrical BOX Installation Electrical Box InstallationPlaster Ring Installation Plaster Ring InstallationSide Conduit Installation Side Conduit InstallationCAT5 Cable Wiring TablesPoE Alarm and 24 VAC Wires Supervised Alarms Supervised Alarm ConditionsUnsupervised Alarms Unsupervised Alarm ConditionsAlarm Connections Camera Module Camera OrientationModule Installation Camera Module BracketCamera Adjustments To perform camera adjustments, complete the following stepsVarifocal Lens Zoom and Focus Adjustments Location of Zoom and Focus AdjustmentsSW4-1 Auto Gain Control DN/CH Series AdjustmentsRefer to to adjust the IP110-DN or IP110-CH model SW4-2 Backlight CompensationSW4-5 Auto White Balance/Manual White Balance SW4-4 FlickerlessSW4-6 Reserved DAY/NIGHT Operation SW1-1 Video Format DW/CW Series Wide Dynamic Range AdjustmentsRefer to to adjust the IP110-DW or IP110-CW model SW1-2 N/A SW1-3 Interlaced Scanning/Progressive ScanningSW1-6 General/Maximum Wide Dynamic Range SW1-4 Auto White Balance/Manual White BalanceSW1-5 Fluorescent/General SW1-7 Digital Slow ShutterAuto Iris Level Adjustment Camera Positioning Positioning the CameraInstall Dome and Trim Ring Service Connector Service ConnectorAttaching the 2.5 mm Monaural Headphone Plug Reset Reset ButtonSelected and during the reboot Default settingsTroubleshooting Green LED during camera power up IR cut filter setting Check DIP switch settingsCamera not No camera power If IR cut filter is functioningRouter with an n-Port switch Network not Faulty cable connectionConfiguration Contact your network administratorSpecifications X 540 Signal System Ntsc or PAL Scanning SystemImaging Device Inch imager Picture Elements X 582Product Warranty and Return Information ISO9001

C3432M-F specifications

The Pelco C3432M-F is an advanced network camera that combines high-performance imaging capabilities with robust features tailored for various security applications. Designed for versatility and reliability, this camera is ideal for users looking to enhance their surveillance systems.

One of the standout features of the C3432M-F is its high-definition video resolution. With the ability to deliver 1080p full HD video, it ensures that images are clear and detailed, enabling users to identify subjects and discern important details even in challenging light conditions. The camera incorporates advanced image processing technology to enhance video quality, while also reducing noise and improving overall clarity.

The C3432M-F employs cutting-edge low-light performance technology, allowing it to capture high-quality images even in dimly lit environments. This is particularly beneficial for nighttime surveillance or in locations where ambient lighting is limited. The camera’s infrared (IR) capabilities ensure effective monitoring in complete darkness, with an impressive range for clear visibility.

This model also includes motorized varifocal lens capabilities, providing users with flexibility to adjust the focal length and field of view. This feature allows for easy installation and adjustment, accommodating various surveillance needs without the need for additional lenses. The motorized zoom functionality simplifies operation and improves situational awareness.

Another significant characteristic of the Pelco C3432M-F is its integration with advanced network technologies. It supports Power over Ethernet (PoE), which simplifies installation by allowing power and data transmission through a single cable. This can drastically reduce the complexity and costs associated with installation, especially in large security setups.

The camera is also equipped with advanced analytics features. These allow for intelligent video monitoring, including motion detection and intrusion detection capabilities. Users can receive alerts and notifications in real-time, significantly enhancing the responsiveness of security measures.

Moreover, the C3432M-F is designed to withstand various environmental conditions, making it suitable for both indoor and outdoor installations. Its durable housing can withstand elements, ensuring reliable performance across diverse settings.

In summary, the Pelco C3432M-F is a feature-rich network camera that offers high-definition video, exceptional low-light performance, flexible installation options, and intelligent analytics. Its robust design and advanced technologies make it an excellent choice for comprehensive and reliable surveillance solutions.