Product Warranty and Return Information

Pelco C3662M installation manual Product Warranty and Return Information

PRODUCT WARRANTY AND RETURN INFORMATION

WARRANTY

Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.

Exceptions to this warranty are as noted below:

•Five years on fiber optic products and TW3000 Series unshielded twisted pair (UTP) transmission products.

•Three years on Spectra® IV products.

•Three years on Genex® Series products (multiplexers, server, and keyboard).

•Three years on DX Series digital video recorders, DVR5100 Series digital video recorders, Digital Sentry® Series hardware products, DVX Series digital video recorders, NVR300 Series network video recorders, and Endura® Series distributed network-based video products.

•Three years on Camclosure® and Pelco-branded fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five-year warranty.

•Three years on PMCL200/300/400 Series LCD monitors.

•Two years on standard motorized or fixed focal length lenses.

•Two years on Legacy®, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.

•Two years on Spectra III™, Spectra Mini, Esprit®, ExSite®, and PS20 scanners, including when used in continuous motion applications.

•Two years on Esprit and WW5700 Series window wiper (excluding wiper blades).

•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of 90 days. The air filter is not covered under warranty.

•Two years on Intelli-M®eIDC controllers.

•One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.

•Six months on all pan and tilts, scanners, or preset lenses used in continuous motion applications (preset scan, tour, and auto scan modes).

Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to a Pelco designated location. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.

Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental, or consequential damages (including loss of use, loss of profit, and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.

The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.

If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or

(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following information:

1.Model and serial number

2.Date of shipment, P.O. number, sales order number, or Pelco invoice number

3.Details of the defect or problem

If there is a dispute regarding the warranty of a product that does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.

Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.

RETURNS

To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair) and designated return location.

All merchandise returned for credit may be subject to a 20 percent restocking and refurbishing charge.

Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid.

1-8-08

The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.

REVISION HISTORY

Manual #	Date	Comments
C3662M	6/08	Original version.

Pelco, the Pelco logo, Camclosure, Digital Sentry, Endura, Esprit, ExSite, Genex, Intelli-M, Legacy, and Spectra are registered trademarks of Pelco, Inc. Spectra III is a trademark of Pelco, Inc.

DLP is a registered trademark of Texas Instruments Incorporated.

Microsoft, Windows, Internet Explorer, Windows Server, Windows Vista, SQL Server, and DirectX are registered trademarks of Microsoft Corporation. Intel and Pentium are registered trademarks of Intel Corporation.

Core is a trademark of Intel Corporation.

C3662M specifications

The Pelco C3662M is a state-of-the-art camera designed for robust surveillance and exceptional performance in various environments. Built for security applications, this camera features advanced imaging technology that ensures reliable monitoring and high-quality video capture.

One of the main features of the C3662M is its high-resolution image sensor. This sensor captures clear and crisp images, even in low-light conditions. With a resolution of 2 megapixels, the camera delivers detailed footage that can be crucial for identification purposes. The camera is capable of generating high-definition video streams, providing security operators with the clarity they need to assess any situation effectively.

The C3662M also incorporates advanced technology such as Wide Dynamic Range (WDR), which allows it to perform exceptionally well in scenes with contrasting lighting. This feature ensures that both the bright and dark areas of a scene are captured with excellent detail, making the camera particularly useful in environments like parking lots or entryways where lighting conditions can vary greatly.

Another critical characteristic of the C3662M is its low-light performance. Equipped with infrared (IR) capabilities, the camera can operate effectively in complete darkness, making it an ideal choice for 24/7 surveillance. The IR illumination allows the camera to capture clear images even when there is no visible light.

The C3662M is also designed for versatility in its deployment. It supports various mounting options and configurations, enabling users to install the camera in various locations, from indoor environments to outdoor settings. The rugged construction of the camera ensures it can withstand adverse weather conditions, making it suitable for use in challenging environments.

In terms of connectivity, the C3662M is compatible with various video management system solutions. It can easily integrate into existing security infrastructures, allowing for seamless operation and monitoring.

With its combination of high-resolution imaging, advanced WDR technology, and versatile installation options, the Pelco C3662M stands out as a premium choice for security applications. This camera addresses the needs of modern surveillance with reliability, ensuring that users can maintain peace of mind through effective monitoring capabilities.