EN
SWITCHING FROM HEADSET TO HANDSET
WHEN USING THE LIFTER
If during a call you are using your headset and want to switch to the telephone handset, remove the handset from the Lifter, then press the Talk Button (20) on your headset. The Lifter will lower and you will then be able to continue the call using the handset.
SWITCHING FROM HANDSET TO HEADSET
WHEN USING THE LIFTER
If during a call you are using the telephone handset and want to switch to your headset, press the Talk Button (20) on the headset. The Lifter will raise and you will be able to continue the call using your headset.
Replace the telephone handset on the Lifter. When the call is finished press the Talk Button (20) on your headset. The Handset Lifter will lower the handset and end the call.
TROUBLESHOOTING
PROBLEM
I plugged everything in but the lights won’t come on.
Possible Cause | Solution |
No power | Check that the AC Power Adapter is |
| connected to the base unit. |
| Check that the AC Power Adapter is |
| connected to the mains supply. |
| Check that the AC Power Adapter is |
| the model supplied by Plantronics. |
|
|
PROBLEM
I cannot hear caller/dial tone.
Possible Cause | Solution | |
CS50 Wireless | Check that the telephone is connected | |
Headset System is | to the base unit’s Telephone Cable Port. | |
not connected | Check that the handset is connected to | |
correctly | ||
the base unit’s Handset Cable Port. | ||
| ||
Ensure you are in | Press the Talk Button to select correct | |
headset mode | mode. | |
Out of range | Walk back into range. | |
Headset battery | Recharge the battery by placing the | |
is low | in the Headset Docking Cradle. | |
Listen volume | Adjust the Listen Volume Control on | |
too low | the headset. | |
| If the volume is still too low, select | |
| another Rx Slide Switch setting (refer | |
| to the Quick Start Guide). | |
Incorrect | Try other Configuration Dial settings on | |
Configuration Dial | the base unit. | |
setting for your |
| |
telephone |
| |
|
|
PROBLEM
Callers cannot hear me.
Possible Cause | Solution |
Mute is selected | Press the mute button once. The audible |
| mute indicator should then stop beeping. |
Headset microphone | Align the headset boom with your mouth. |
boom is incorrectly |
|
positioned |
|
Speak volume is | Increase the Speak Volume by adjusting |
too low | the Speak Volume Controls on the base |
| unit. |
|
|
EN
10 | 11 |