If the volume is still too low, select another

	If the volume is still too low, select another
	Tx Slide Switch setting (refer to the Quick
	Start Guide).
Incorrect	Try other Configuration Dial settings on
Configuration Dial	the base unit.
setting for your
telephone

I can hear a dial tone in more than one configuration position

Possible Cause	Solution
Telephone will work	Use the position that sounds best to you
in more than one	and the person you call.
Configuration Dial
position

I tried all four positions on the Configuration Dial and cannot hear a dial tone in any position.

Possible Cause	Solution
CS50 Wireless	Check that the telephone is connected to
Headset System is	the base unit’s Telephone Cable Port.
not connected
correctly	Check that the handset is connected to

Receive sounds distorted.

Possible Cause	Solution
Listen volume too	If your telephone has a receive
high on your	volume control, lower this until
telephone	the distortion disappears.
	If the distortion is still present, lower the
	Listen Volume Adjust on the headset.
	If the distortion persists, select another
	Rx Slide Switch setting (refer to the
	Quick Start Guide).

I can hear too much background conversation, noise or sidetone.

Possible Cause	Solution
Speak volume is	Lower the Speak Volume by adjusting the
too high	Speak Volume control on the base unit.
	If the volume is still too high, select
	another Tx Slide Switch Setting (refer to
	the Quick Start Guide).

Sudden loss of audio, continuous noise or distorted audio on receive.

	the base unit’s Handset Cable Port.
You may have an	Call your supplier or local Plantronics
office incompatible	for help.
phone
The telephone line	Reconnect the handset to the telephone
is dead	and test.

Possible Cause

Software reset required

Solution

Press the Talk Button (20) twice.

If the problem persists perform a System Reset refer to instructions on page 16.