American Standard 2904 Troubleshooting Guide, If you need to remove the Stopper

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Speed Connect™ Drain

Troubleshooting Guide

If sink does not hold water even though Stopper is in the “down” position:

• Follow CABLE ADJUSTMENT PROCEDURE.

If Stopper does not raise up fully or sink drains too slowly:

• Follow CABLE ADJUSTMENT PROCEDURE.

If you need to remove the Stopper:

• Follow STOPPER REMOVAL PROCEDURE.

If you would like the ability to remove your Stopper simply by lifting it out of the drain:

Follow STOPPER INSTALLATION PROCEDURE for “Unlocked” mode.

CABLE ADJUSTMENT PROCEDURE

Disconnect the Cable from the Drain by threading the Cable Connector (1) counter-clockwise. Fig. A.

Look at the area on the Drain Body where the Cable was attached and locate the component labeled as “Cam” in the illustration. Fig. B.

Use a small screwdriver to rotate the Cam in the clockwise direction as far as it will go. At this point the Stopper should be in the UP position. Fig. B, C.

Push DOWN on the Lift-Knob to make sure it is fully down. Fig. C.

Re-attach the Cable to the Drain Body Connection (2) by threading the Cable Connector (1) clockwise onto the Drain Body Connection (2) and hand-tighten. Fig. A.

Fig. A.

1

RE-ATTACH

DISCONNECT

2

 

Fig. B. Fig. C.

DOWN

CAM

 

 

 

LIFT-

 

 

KNOB

CAM CAP

STOPPER

STOPPER REMOVAL PROCEDURE

Disconnect the Cable from the Drain by threading the Cable Connector (1) counter-clockwise. Fig. A.

Look at the area on the Drain Body where the Cable was attached and locate the component labeled as “Cam” and “Cam Cap” in the illustration. Fig. B.

Use fingers or small screwdriver under either side of the Cam Cap to pry it out from the Drain. Fig. D. Remove the Cam by pulling it straight out while wiggling gently to loosen the Rubber Seal. Fig. E.

The Stopper can now be removed by lifting it out of the Drain. Fig. F.

Fig. D.

Fig. E.

REMOVE

CAM

Fig. F.

REMOVE

CAM CAP

M968423 Rev . 1 . 2

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Contents Centerset Lavatory Faucet with Speed Connect Drain Install FaucetSpeed Connect Drain Turn off hot and cold water supplies before beginningInstall Black Gasket Install POP-UP DrainInstall Gray Locknut POP-UP KnobCheck Operation of POP-UP Attach Cable ConnectorMake Water Supply and Waste Connections HotcoldInstallation of Optional Metal Lever Handles Test Installed FittingService Check Drain ConnectionsIf you need to remove the Stopper Troubleshooting GuideUnlocked Mode Locked Mode Vandal ProofLocked Mode Unlocked ModeFor Drains that are removed from above Sink For Drains that are removed from below Sink