General Information Section, Warranty Coverage

General Information

Section 1 Owner Warranty Registration Card

GENERAL

The packet containing this manual also includes warranty information. Warranty coverage begins the day your new AuCS→A accessory is installed.

Important

Complete and mail the OWNER WARRANTY REGISTRATION CARD as soon as possible to validate the installation date.

If you do not return your OWNER WARRANTY REGISTRATION CARD, Manitowoc will use the date of sale to the Manitowoc distributor as the first day of warranty coverage for your new AuCS→A accessory.

Warranty Coverage

GENERAL

The following Warranty outline is provided for your convenience.

Contact your local Manitowoc representative or Manitowoc Ice, Inc. if you need further warranty information.

PARTS

Manitowoc warrants the AuCS→A accessory against defects in materials and workmanship, under normal use and service for three (3) years from the date of original installation.

LABOR

Labor required to repair or replace defective components is covered for three (3) years from the date of original installation.

EXCLUSIONS

The following items are not included in the ice machine’s warranty coverage:

1.Normal maintenance, adjustments and cleaning as outlined in this manual.

2.Repairs due to unauthorized modifications to the ice machine or the AuCS→A accessory, or the use of non-standard parts without prior written approval from Manitowoc Ice, Inc.

3.Damage caused by improper installation of the ice machine, AuCS→A accessory, electrical supply, water supply or drainage, or damage caused by floods, storms, or other acts of God.

4.Premium labor rates due to holidays, overtime, etc.; travel time; flat rate service call charges; mileage and miscellaneous tools and material charges not listed on the payment schedule. Additional labor charges resulting from the inaccessibility of the ice machine and AuCS→A accessory are also excluded.

5.Parts or assemblies subjected to misuse, abuse, neglect or accidents.

6.Damage or problems caused by installation, cleaning and/or maintenance procedures inconsistent with the technical instructions provided in this manual.

AUTHORIZED WARRANTY SERVICE

To comply with the provisions of the warranty, a refrigeration service company, qualified and authorized by a Manitowoc distributor, or a Contracted Service Representative must perform the warranty repair.

NOTE: If the dealer the ice machine and AuCS→A accessory were purchased from is not authorized to perform warranty service, contact the Manitowoc distributor or Manitowoc Ice, Inc. for the name of the nearest authorized service representative.

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Q specifications

Manitowoc Ice Q is a leading innovator in the ice-making industry, renowned for its cutting-edge technology and efficiency. This advanced ice machine is designed to meet the increasing demands of various commercial settings, from restaurants to hotels, catering businesses, and beyond. With a commitment to quality and sustainability, Manitowoc has developed the Ice Q to deliver high performance while minimizing environmental impact.

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