Samsung SM-G960FZAHDBT, SM-G960FZPDDBT, SM-G960FZBDDBT manual English /2018. Rev.1.1

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SM-G960F

SM-G960F/DS

SM-G965F

SM-G965F/DS

User Manual

English. 03/2018. Rev.1.1

www.samsung.com

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Contents English /2018. Rev.1.1 Table of Contents Accessibility Troubleshooting Removing the battery SettingsRead me first BasicsDo not expose the device to water moving with force Maintaining water and dust resistanceWhen the device heats up while charging the battery Device overheating situations and solutionsDo the following when the device heats up Instructional iconsWhen the device heats up during use Keep the device updated with the latest software Device limitations when the device overheatsPrecautions for operating environment Device layout and functions Package contentsGalaxy S9 models Device layoutRear camera MST antenna Microphone GPS antenna Galaxy S9+ models MST antenna Microphone GPS antenna Volume Key Function PowerHard keys Soft buttonsCharging the battery BatteryCharging other devices Reducing the battery consumption Battery charging tips and precautionsIncreasing the charging speed Fast chargingFast wireless charging Wireless chargingCharging the battery Precautions for wireless charging Installing the SIM or Usim cardSIM or Usim card nano-SIM card Single SIM models Dual SIM models Gently press the SIM or Usim card into the tray to secure it Use only a nano-SIM card Correct card installationSetting preferred SIM or Usim cards Using dual SIM or Usim cards dual SIM modelsRemoving the SIM or Usim card Activating SIM or Usim cardsMemory card microSD card Installing a memory cardBe damaged Disabled→ SD card →UNMOUNT Removing the memory card→ SD card →Format Formatting the memory cardRestarting the device Turning the device on and offEmergency mode Initial setupActivating emergency mode Deactivating emergency modeSelect your preferred device language and select Basics Introduction Samsung accountRegistering your Samsung account Registering a new Samsung accountTap Samsung account → →Remove account Enter your Samsung account ID and password and tap SignTransferring data from your previous device Restoring data from your previous device Smart SwitchDevice →NEXT Restoring data from Samsung Cloud Controlling the touchscreen Understanding the screenTapping Tapping and holdingDouble-tapping DraggingSwiping Spreading and pinchingDisplaying or hiding the navigation bar Navigation bar soft buttonsSetting the navigation bar Turning on the screen using the Home buttonHome screen and Apps screen Switching between Home and Apps screens Moving items Display the screen in landscape modeAdding more apps Creating foldersMoving apps from a folder Deleting a folderEditing the Home screen Displaying all apps on the Home screen Indicator iconsIcon Meaning Lock screen Changing the screen lock method Capturing a screenshot Screen captureDraw Write or draw on the screenshot Share Share the screenshot with othersNotification panel Access the notification settings Launch SettingsUsing quick setting buttons Keyboard layout Entering textChanging the input language Additional keyboard functions Changing the keyboardDictionary Copying and pastingTap and hold over a word that you want to look up Installing apps Installing or uninstalling appsGalaxy Apps Play StoreSetting app permissions Uninstalling or disabling appsManaging apps Enabling appsBixby Upcoming Check the Bixby intro page and tap Next Starting BixbyIf you are already signed in, this step will not appear Read and agree to the terms and conditions and tap NextBixby Home Swipe upwards or downwards to view recommended contentOpening Bixby Home Bixby Home screen will appearEditing Bixby cards list Using recommended content on Bixby HomeSelecting apps to show as Bixby cards →UnpinLaunching Bixby Voice Bixby VoiceLaunching Bixby Voice with the Bixby key Launching Bixby Voice using your voice Using Bixby Voice Status icons To stop using Bixby Voice, tap the Back buttonGetting follow-up questions Closing Bixby VoiceDeactivating Bixby Voice Viewing supported apps and commandsBixby Voice usages Adding your own quick commands Using quick commandsOn the Bixby Home screen, tap →My Bixby →Quick commands Tap ADD →Add quick commandLaunching commands using quick commands Adding recommended quick commandsMaking custom responses Adding custom responsesAdditional Bixby Voice functions Using dictation modeChecking supported languages Sending feedback to Bixby VoiceSetting a voice password Waking up Bixby Voice while using the speakerUnlocking the screen with your voice password Unlocking the screen by voiceUsing earphones or a Bluetooth headset Bixby Vision Translating or extracting text Launching Bixby VisionSearching for nearby places Searching for similar imagesReading QR codes Searching for wine informationStarting Reminder ReminderTap GET Started on the Upcoming Reminders card Reminder intro page will appearCreating reminders Viewing the reminders list Checking reminder notificationsCreating reminders with Bixby Voice Completing reminders Setting reminder detailsRestoring reminders EditDeleting reminders Customising Bixby settingsAbout Bixby View the Bixby version and legal information GeneralMaking calls PhoneMake or answer voice and video calls Making calls from call logs or contacts list Using speed dialMaking calls from the locked screen Making an international callBlocking phone numbers Receiving callsAnswering a call Rejecting a callDuring a voice call Options during callsDuring a video call Adding a tag to a phone number Adding a phone number to ContactAdding a phone number to Contacts from the keypad Adding a phone number to Contacts from the calls listAdding contacts ContactsCreating a new contact Create new contacts or manage contacts on the deviceImporting contacts Searching for contactsSyncing contacts with your web accounts Saving and sharing profile Sharing contactsMerging duplicate contacts Creating groupsDeleting contacts Sending a group messageSending messages MessagesSend and view messages by conversation TapSending My Emoji stickers Viewing messagesSetting a message reminder Setting the message notificationBlocking unwanted messages Block numbersBrowsing webpages InternetActivating secret mode Using secret modeChanging security settings Deactivating secret modeSending emails Setting up email accountsReading emails Tap Send to send the mailLaunching Camera CameraCamera etiquette Taking photos or recording videos Basic shootingAdding another camera button Zooming in and out Setting the camera button actionLocking the focus AF and exposure AE Using the focus and exposure featuresSeparating the focus area and the exposure area When the device shakes Use this feature in a place that has sufficient lightRecording in multi-take Recording in single-take Changing the motion detection area Recording in manual modePlaying super slow motion videos Editing super slow motion videosChange the background music Sharing your video as an animated GIFLive Focus Galaxy S9+ models only Taking portraits that stand out using the Live focus featureTap To take a photo Editing the background of the Live Focus photos 113 Taking the hidden background with the Dual capture feature Creating My Emoji My EmojiOn the shooting modes list, tap AR Emoji Tap Create My EmojiCapturing photos and videos with My Emoji Using My Emoji stickersDeleting My Emoji Tap and hold the My Emoji that you want to delete and tapDeleting My Emoji stickers Live stickersApplying stickers randomly Auto mode Using shooting modesPro mode Available optionsPanorama mode Taking a motion panorama Hyperlapse modeTap View AS Motion Panorama Captured motion panorama will be playedFood mode Sports mode Slow motion modeTo edit the slow motion section, drag to the left or right Selective focus mode Galaxy S9 models only Applying beauty effects Selfie modeSelfie focus mode Wide selfie mode Tap Motion WIDE-ANGLE Selfie Taking a wide self-portrait with motionCaptured wide self-portrait will be played Options for current shooting mode Customising camera settingsRear Camera Camera settingsFront Camera Common Gallery Searching for images Viewing imagesLaunch the Gallery app and tap Pictures Select an image Viewing videos Switch to the pop-up video playerViewing the details of images and videos Using the Video enhancer featureViewing stories Viewing albumsHiding albums Creating storiesDeleting images or videos Syncing images and videos with Samsung CloudDeleting stories Deleting an image or a videoOpening notifications on the Always On Display Always On DisplayDeactivating the Always On Display feature Changing the schedule for the Always On Display featureControlling music playback on the Always On Display Displaying an image to the Always On DisplayEdge screen Using the Edge panelsApps edge Setting the Edge panel handleEditing the Edge panels EdgeEditing the Apps edge panel People edgeAdding contacts to the People edge panel Contacting people from the People edge panel Editing the People edge panelCapturing an image Smart selectSelect Capturing an area from a video Managing notifications to display as the edge lighting Edge lightingQuick reply Multi window Split screen view Adjusting the window size Using additional optionsMinimising the split screen view To close the minimised split screen view, tapAdding app pairs to the Home screen Snap windowMoving pop-up windows Pop-up viewHere for pop-up view App screen will appear in the pop-up viewViewing notifications via the pop-up window Samsung Pay Registering cards Setting up Samsung PayMaking payments Changing the Samsung Pay settings Cancelling paymentsSamsung Gear Open the Samsung folder and launch the Samsung Gear appSamsung Members Samsung Notes When you are finished composing the note, tap SaveCreating notes Deleting notesCreating events CalendarOr double-tap a date Enter event detailsCreating tasks Samsung HealthSyncing events and tasks with your accounts Monitor your health and fitness Using Samsung HealthTogether GoalsSteps Measure and record your heart rate Heart rateMeasuring your heart rate Additional information Making voice recordings Voice RecorderTap to finish recording Enter a file name and tap Save Playing selected voice recordings Changing the recording modeStopping alarms Setting alarmsLaunch the Clock app and tap Alarm My FilesCreating clocks Deleting alarmsDeleting clocks Launch the Clock app and tap World ClockGame Launcher CalculatorChanging the performance mode Using Game LauncherYou can change the game performance mode Removing a game from Game LauncherBlocking notifications during games Using Game ToolsSmartThings Connecting to nearby devices Connecting devices Using home appliances, TVs, and IoT productsViewing and controlling connected devices Adding devices and scenes by locationsAdding locations Adding automationsAdding scenes Devices →Add locationReceiving notifications Sharing contentAll accessories, including the DeX Pad, are sold separately Using additional featuresSamsung DeX DeX Pad device layout Connecting devices 182 Controlling via your smartphone Controlling the Samsung DeX screenControlling the screen Orienting your smartphone’s screen 185 Controlling with an external keyboard and mouse Using Samsung DeX Changing screen mode Using the screen keyboardEnjoying games vividly on a large screen Answering callsTap above Using Samsung DeX and tap Fast Charging Charging the smartphone’s batteryEnding the connection Connecting to an external display Google apps Photos YouTubeGoogle DuoConnections IntroductionOptions Mobile networks Configure your mobile network settings Wi-FiWi-Fi Direct Connecting to a Wi-Fi networkSelect a network from the Wi-Fi networks list Tap Wi-Fi DirectSending and receiving data On the Settings screen, tap Connections →Wi-FiEnding the device connection Pairing with other Bluetooth devices BluetoothDual audio Sending and receiving dataData saver Unpairing Bluetooth devicesTap next to the device name to unpair Tap UnpairReading information from NFC tags NFC and paymentSending data with the NFC feature Making payments with the NFC featureMobile Hotspot and Tethering SIM card manager dual SIM models Using the mobile hotspotCustomise settings to control other features More connection settingsPrinting Adding printer plug-insConnecting your device to a vehicle via MirrorLink Printing contentMirrorLink Download booster This feature may not be supported by some devicesEnding the MirrorLink connection Unplug the USB cable from your device and the vehicleSounds and vibration Keyboard sound Set the device to sound when a key is touchedDolby Atmos surround sound NotificationsDisplay Blue light filter Optimising the full screen colour balance Changing the screen modeAdjusting the screen tone by colour value Screen resolutionOn the Settings screen, tap Display →Screen resolution ScreensaverWallpapers and themes Advanced features214 Dual Messenger Uninstalling a second app Device maintenanceBattery Using the quick optimisation featurePower saving mode Managing the batteryStorage Performance modeMemory Managing the memoryLock screen and security AppsDevice security 220 Intelligent Scan Smart LockFor better face and iris recognition Precautions for using Intelligent ScanRegistering irises and face Phone may not recognise your irises or face whenUnlock the screen using the preset screen lock method Unlocking the screen using Intelligent ScanDeleting registered face and iris data You can delete face and iris data that you have registeredFace recognition Precautions for using face recognitionFor better face recognition Registering your faceUnlocking the screen with your face Deleting the registered face dataYou can delete face data that you have registered Tap Remove face dataIris recognition For better iris recognition Precautions for using iris recognitionPhone may not recognise your eyes when Registering irises Using irises with Samsung Pay Using Samsung PassDeleting registered iris data You can delete iris data that you have registeredUnlocking the screen with your irises Fingerprint recognition Registering fingerprints For better fingerprint recognitionYou can delete registered fingerprints Deleting registered fingerprintsSamsung Pass Using fingerprints with Samsung PayUnlocking the screen with your fingerprints Registering Samsung Pass Verifying the Samsung account passwordUsing Samsung Pass to sign in to apps Using Samsung Pass to sign in to websitesManaging sign-in information Tap →Settings →Delete data Using Samsung Pass with websites and appsDeleting your Samsung Pass data Secure Folder Setting up Secure FolderLaunch the Secure Folder app FolderMoving content to Secure Folder Setting auto lock for Secure FolderAdding apps Moving content from Secure FolderAdding accounts Removing apps from Secure FolderBacking up and restoring Secure Folder Hiding Secure FolderBacking up data Restoring dataCloud and accounts Uninstalling Secure FolderBacking up data Samsung CloudRestoring data Tap →Settings →Sync settingsSyncing data Checking dataTransferring data using a USB connector USB Type-C Smart SwitchTransfer data between mobile devices via Smart Switch Place the devices near each other Transferring data wirelessly via Wi-Fi DirectTransferring backup data from a computer Transferring data using external storageGoogle On the computer, launch Smart SwitchViewing imported data General management AccessibilityAdding device languages Software updateYou can add languages to use on your device → Add languageAbout phone Security updates informationVoice Assistant Voice feedback About AccessibilityActivating or deactivating Voice Assistant One finger gestures Controlling the screen with finger gesturesTwo finger gestures Tapping twice Start, pause, or resume the current actionThree finger gestures Using the contextual menuFour finger gestures Configure settings for Voice Assistant for your convenience Configuring settings for Voice AssistantSpeech volume Select the volume level for voice feedback Adding and managing image labelsUsing the device with the screen turned off Entering additional characters Entering text using the keyboardVision Using the high contrast fontAdding voice recordings to voice labels Changing the screen zoom and fontUsing a magnifier Using the high contrast keyboardDisplaying button shapes Magnifying the screenEnlarging mouse or touchpad pointers Colour adjustmentReversing the display colours Colour lensHearing Setting light notificationSound detectors Baby crying detectorAdjusting the sound balance Caption settingsLaunch the Settings app and tap Accessibility →Hearing Turning off all soundsAccessing assistive menus Universal switchDexterity and interaction Assistant menuUsing the cursor Touch and hold delayUsing enhanced assistive menus Easy screen turn onInteraction control Click after pointer stopsDirection lock Setting text-to-speech featuresCreate a directional combination to unlock the screen Accessibility shortcut Direct accessSet to start a shortcut service quickly Notification reminder Using single tap modeAnswering or ending calls Change the method for answering or ending callsSaving accessibility settings in a file Managing accessibility settingsImporting an accessibility settings file Sharing accessibility settings filesYour device displays network or service error messages TroubleshootingForcing restart Resetting the deviceCalls are not connected Your battery is low. Charge the batteryCharge the battery Battery depletes faster than when first purchasedError messages appear when opening multimedia files Your device cannot find your current location Ensure that you are connected to a network properly Home button does not appearRemoving the battery Trademarks CopyrightAbout Hevc Advance

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SM-G960FZKDXEH, SM-G965FZPDEUR, SM-G965FZKDSEB, SM-G960FZPDNEE, SM-G965FZKDSEE specifications

The Samsung SM-G965FZBDSEB, SM-G965FZPDSEB, SM-G960FZBDSEB, SM-G960FZKDSEB, and SM-G960FZPDSEB are part of Samsung's flagship Galaxy S9 and S9+ series, which were lauded for their impressive features and advanced technologies. Launched in 2018, these devices showcased Samsung's commitment to innovation, emphasizing their high-end specifications and premium build quality.

One of the defining characteristics of these devices is their stunning display. The Galaxy S9 and S9+ feature a 5.8-inch and 6.2-inch Super AMOLED display, respectively, delivering vibrant colors and deep blacks with a resolution of 2960 x 1440 pixels. This ensures exceptional clarity for media consumption and gaming, making it one of the standout features of the devices.

The cameras on these smartphones received significant upgrades compared to their predecessors. Both models are equipped with a rear camera that features a variable aperture, switching between f/1.5 for low-light situations and f/2.4 for brighter environments. This technology allows for better image quality and versatility in various lighting conditions. The S9+ model comes with a dual-camera setup, further enhancing portrait photography capabilities and offering advanced features like Optical Zoom.

Performance-wise, these devices are powered by the Snapdragon 845 or Exynos 9810, depending on the region. With up to 6GB of RAM and up to 256GB of internal storage, these smartphones handle multitasking with ease and support demanding applications and games. They also feature a microSD slot, allowing for expandable storage.

In terms of software, the Galaxy S9 and S9+ run on Samsung’s Experience UI based on Android. The user interface is designed to be intuitive, with features like Bixby, Samsung Pay, and an upgraded notifications panel. The devices also offer robust security features, including a rear fingerprint scanner, facial recognition, and an iris scanner.

The design of the S9 series is elegant, with glass backs and metal frames that provide a premium feel. The devices are also IP68-rated, making them resistant to water and dust. Battery life is another critical aspect, with both models equipped with fast charging capabilities, enabling users to quickly recharge and stay connected throughout the day.

Overall, the Samsung SM-G965FZBDSEB, SM-G965FZPDSEB, SM-G960FZBDSEB, SM-G960FZKDSEB, and SM-G960FZPDSEB models deliver a compelling combination of cutting-edge technology, aesthetic design, and powerful performance, cementing their place in the competitive smartphone market.