Samsung SM-G965FZBDDBT, SM-G960FZPDDBT manual Device limitations when the device overheats

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Basics

Do the following when the device heats up:

•Keep the device updated with the latest software.

•Conflicts between running apps may cause the device to heat up. Restart the device.

•Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.

•Close apps that increase battery consumption or that run in the background when not in use.

•Delete unnecessary files or unused apps.

•Decrease the screen brightness.

•If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Device limitations when the device overheats

When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

•If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and you will only be able to make emergency calls until the device cools down.

•If the device overheats or feels hot for a prolonged period, a power off message will appear. Turn off the device, and wait until it cools down.

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Contents English /2018. Rev.1.1 Table of Contents Settings Accessibility Troubleshooting Removing the batteryBasics Read me firstMaintaining water and dust resistance Do not expose the device to water moving with forceDevice overheating situations and solutions When the device heats up while charging the batteryDo the following when the device heats up Instructional iconsWhen the device heats up during use Device limitations when the device overheats Keep the device updated with the latest softwarePrecautions for operating environment Package contents Device layout and functionsDevice layout Galaxy S9 modelsRear camera MST antenna Microphone GPS antenna Galaxy S9+ models MST antenna Microphone GPS antenna Key Function Power VolumeHard keys Soft buttonsBattery Charging the batteryCharging other devices Battery charging tips and precautions Reducing the battery consumptionFast charging Increasing the charging speedCharging the battery Wireless chargingFast wireless charging SIM or Usim card nano-SIM card Installing the SIM or Usim cardPrecautions for wireless charging Single SIM models Dual SIM models Gently press the SIM or Usim card into the tray to secure it Correct card installation Use only a nano-SIM cardUsing dual SIM or Usim cards dual SIM models Setting preferred SIM or Usim cardsRemoving the SIM or Usim card Activating SIM or Usim cardsInstalling a memory card Memory card microSD cardDisabled Be damagedRemoving the memory card → SD card →UNMOUNTFormatting the memory card → SD card →FormatTurning the device on and off Restarting the deviceInitial setup Emergency modeActivating emergency mode Deactivating emergency modeSelect your preferred device language and select Basics Samsung account IntroductionRegistering your Samsung account Registering a new Samsung accountEnter your Samsung account ID and password and tap Sign Tap Samsung account → →Remove accountDevice →NEXT Restoring data from your previous device Smart SwitchTransferring data from your previous device Restoring data from Samsung Cloud Understanding the screen Controlling the touchscreenTapping Tapping and holdingDragging Double-tappingSwiping Spreading and pinchingNavigation bar soft buttons Displaying or hiding the navigation barTurning on the screen using the Home button Setting the navigation barHome screen and Apps screen Switching between Home and Apps screens Display the screen in landscape mode Moving itemsCreating folders Adding more appsMoving apps from a folder Deleting a folderEditing the Home screen Icon Meaning Indicator iconsDisplaying all apps on the Home screen Lock screen Changing the screen lock method Screen capture Capturing a screenshotDraw Write or draw on the screenshot Share Share the screenshot with othersAccess the notification settings Launch Settings Notification panelUsing quick setting buttons Changing the input language Entering textKeyboard layout Changing the keyboard Additional keyboard functionsTap and hold over a word that you want to look up Copying and pastingDictionary Installing or uninstalling apps Installing appsGalaxy Apps Play StoreUninstalling or disabling apps Setting app permissionsManaging apps Enabling appsBixby Upcoming Starting Bixby Check the Bixby intro page and tap NextIf you are already signed in, this step will not appear Read and agree to the terms and conditions and tap NextSwipe upwards or downwards to view recommended content Bixby HomeOpening Bixby Home Bixby Home screen will appearUsing recommended content on Bixby Home Editing Bixby cards listSelecting apps to show as Bixby cards →UnpinLaunching Bixby Voice with the Bixby key Bixby VoiceLaunching Bixby Voice Launching Bixby Voice using your voice Using Bixby Voice To stop using Bixby Voice, tap the Back button Status iconsGetting follow-up questions Closing Bixby VoiceViewing supported apps and commands Deactivating Bixby VoiceBixby Voice usages Using quick commands Adding your own quick commandsOn the Bixby Home screen, tap →My Bixby →Quick commands Tap ADD →Add quick commandAdding recommended quick commands Launching commands using quick commandsMaking custom responses Adding custom responsesUsing dictation mode Additional Bixby Voice functionsChecking supported languages Sending feedback to Bixby VoiceWaking up Bixby Voice while using the speaker Setting a voice passwordUnlocking the screen with your voice password Unlocking the screen by voiceUsing earphones or a Bluetooth headset Bixby Vision Launching Bixby Vision Translating or extracting textSearching for similar images Searching for nearby placesSearching for wine information Reading QR codesReminder Starting ReminderTap GET Started on the Upcoming Reminders card Reminder intro page will appearCreating reminders Creating reminders with Bixby Voice Checking reminder notificationsViewing the reminders list Setting reminder details Completing remindersRestoring reminders EditCustomising Bixby settings Deleting remindersGeneral About Bixby View the Bixby version and legal informationMake or answer voice and video calls PhoneMaking calls Using speed dial Making calls from call logs or contacts listMaking calls from the locked screen Making an international callReceiving calls Blocking phone numbersAnswering a call Rejecting a callDuring a video call Options during callsDuring a voice call Adding a phone number to Contact Adding a tag to a phone numberAdding a phone number to Contacts from the keypad Adding a phone number to Contacts from the calls listContacts Adding contactsCreating a new contact Create new contacts or manage contacts on the deviceSyncing contacts with your web accounts Searching for contactsImporting contacts Sharing contacts Saving and sharing profileCreating groups Merging duplicate contactsDeleting contacts Sending a group messageMessages Sending messagesSend and view messages by conversation TapViewing messages Sending My Emoji stickersSetting the message notification Setting a message reminderBlocking unwanted messages Block numbersInternet Browsing webpagesUsing secret mode Activating secret modeChanging security settings Deactivating secret modeSetting up email accounts Sending emailsReading emails Tap Send to send the mailCamera etiquette CameraLaunching Camera Basic shooting Taking photos or recording videosAdding another camera button Setting the camera button action Zooming in and outSeparating the focus area and the exposure area Using the focus and exposure featuresLocking the focus AF and exposure AE Use this feature in a place that has sufficient light When the device shakesRecording in multi-take Recording in single-take Recording in manual mode Changing the motion detection areaPlaying super slow motion videos Editing super slow motion videosSharing your video as an animated GIF Change the background musicTaking portraits that stand out using the Live focus feature Live Focus Galaxy S9+ models onlyTap To take a photo Editing the background of the Live Focus photos 113 Taking the hidden background with the Dual capture feature My Emoji Creating My EmojiOn the shooting modes list, tap AR Emoji Tap Create My EmojiUsing My Emoji stickers Capturing photos and videos with My EmojiDeleting My Emoji Tap and hold the My Emoji that you want to delete and tapApplying stickers randomly Live stickersDeleting My Emoji stickers Using shooting modes Auto modePro mode Available optionsPanorama mode Hyperlapse mode Taking a motion panoramaTap View AS Motion Panorama Captured motion panorama will be playedFood mode To edit the slow motion section, drag to the left or right Slow motion modeSports mode Selective focus mode Galaxy S9 models only Selfie mode Applying beauty effectsSelfie focus mode Wide selfie mode Captured wide self-portrait will be played Taking a wide self-portrait with motionTap Motion WIDE-ANGLE Selfie Customising camera settings Options for current shooting modeCamera settings Rear CameraFront Camera Common Gallery Launch the Gallery app and tap Pictures Select an image Viewing imagesSearching for images Switch to the pop-up video player Viewing videosUsing the Video enhancer feature Viewing the details of images and videosViewing albums Viewing storiesHiding albums Creating storiesSyncing images and videos with Samsung Cloud Deleting images or videosDeleting stories Deleting an image or a videoAlways On Display Opening notifications on the Always On DisplayChanging the schedule for the Always On Display feature Deactivating the Always On Display featureControlling music playback on the Always On Display Displaying an image to the Always On DisplayUsing the Edge panels Edge screenSetting the Edge panel handle Apps edgeEditing the Edge panels EdgeAdding contacts to the People edge panel People edgeEditing the Apps edge panel Editing the People edge panel Contacting people from the People edge panelSelect Smart selectCapturing an image Capturing an area from a video Quick reply Edge lightingManaging notifications to display as the edge lighting Multi window Split screen view Using additional options Adjusting the window sizeMinimising the split screen view To close the minimised split screen view, tapSnap window Adding app pairs to the Home screenPop-up view Moving pop-up windowsHere for pop-up view App screen will appear in the pop-up viewViewing notifications via the pop-up window Samsung Pay Setting up Samsung Pay Registering cardsMaking payments Cancelling payments Changing the Samsung Pay settingsSamsung Gear Open the Samsung folder and launch the Samsung Gear appSamsung Members When you are finished composing the note, tap Save Samsung NotesCreating notes Deleting notesCalendar Creating eventsOr double-tap a date Enter event detailsSyncing events and tasks with your accounts Samsung HealthCreating tasks Using Samsung Health Monitor your health and fitnessGoals TogetherSteps Heart rate Measure and record your heart rateMeasuring your heart rate Additional information Tap to finish recording Enter a file name and tap Save Voice RecorderMaking voice recordings Changing the recording mode Playing selected voice recordingsSetting alarms Stopping alarmsLaunch the Clock app and tap Alarm My FilesDeleting alarms Creating clocksDeleting clocks Launch the Clock app and tap World ClockCalculator Game LauncherUsing Game Launcher Changing the performance modeYou can change the game performance mode Removing a game from Game LauncherUsing Game Tools Blocking notifications during gamesSmartThings Connecting to nearby devices Using home appliances, TVs, and IoT products Connecting devicesViewing and controlling connected devices Adding devices and scenes by locationsAdding automations Adding locationsAdding scenes Devices →Add locationSharing content Receiving notificationsSamsung DeX Using additional featuresAll accessories, including the DeX Pad, are sold separately DeX Pad device layout Connecting devices 182 Controlling the screen Controlling the Samsung DeX screenControlling via your smartphone Orienting your smartphone’s screen 185 Controlling with an external keyboard and mouse Using Samsung DeX Using the screen keyboard Changing screen modeEnjoying games vividly on a large screen Answering callsEnding the connection Charging the smartphone’s batteryTap above Using Samsung DeX and tap Fast Charging Connecting to an external display Google apps YouTube PhotosGoogle DuoOptions IntroductionConnections Wi-Fi Mobile networks Configure your mobile network settingsConnecting to a Wi-Fi network Wi-Fi DirectSelect a network from the Wi-Fi networks list Tap Wi-Fi DirectEnding the device connection On the Settings screen, tap Connections →Wi-FiSending and receiving data Bluetooth Pairing with other Bluetooth devicesSending and receiving data Dual audioUnpairing Bluetooth devices Data saverTap next to the device name to unpair Tap UnpairNFC and payment Reading information from NFC tagsMaking payments with the NFC feature Sending data with the NFC featureMobile Hotspot and Tethering Using the mobile hotspot SIM card manager dual SIM modelsMore connection settings Customise settings to control other featuresPrinting Adding printer plug-insMirrorLink Printing contentConnecting your device to a vehicle via MirrorLink This feature may not be supported by some devices Download boosterEnding the MirrorLink connection Unplug the USB cable from your device and the vehicleKeyboard sound Set the device to sound when a key is touched Sounds and vibrationNotifications Dolby Atmos surround soundDisplay Blue light filter Changing the screen mode Optimising the full screen colour balanceScreen resolution Adjusting the screen tone by colour valueOn the Settings screen, tap Display →Screen resolution ScreensaverAdvanced features Wallpapers and themes214 Dual Messenger Device maintenance Uninstalling a second appUsing the quick optimisation feature BatteryPower saving mode Managing the batteryPerformance mode StorageMemory Managing the memoryDevice security AppsLock screen and security 220 Smart Lock Intelligent ScanPrecautions for using Intelligent Scan For better face and iris recognitionRegistering irises and face Phone may not recognise your irises or face whenUnlocking the screen using Intelligent Scan Unlock the screen using the preset screen lock methodDeleting registered face and iris data You can delete face and iris data that you have registeredPrecautions for using face recognition Face recognitionFor better face recognition Registering your faceDeleting the registered face data Unlocking the screen with your faceYou can delete face data that you have registered Tap Remove face dataIris recognition Phone may not recognise your eyes when Precautions for using iris recognitionFor better iris recognition Registering irises Using Samsung Pass Using irises with Samsung PayDeleting registered iris data You can delete iris data that you have registeredUnlocking the screen with your irises Fingerprint recognition For better fingerprint recognition Registering fingerprintsDeleting registered fingerprints You can delete registered fingerprintsUnlocking the screen with your fingerprints Using fingerprints with Samsung PaySamsung Pass Verifying the Samsung account password Registering Samsung PassManaging sign-in information Using Samsung Pass to sign in to websitesUsing Samsung Pass to sign in to apps Deleting your Samsung Pass data Using Samsung Pass with websites and appsTap →Settings →Delete data Setting up Secure Folder Secure FolderLaunch the Secure Folder app FolderSetting auto lock for Secure Folder Moving content to Secure FolderMoving content from Secure Folder Adding appsAdding accounts Removing apps from Secure FolderHiding Secure Folder Backing up and restoring Secure FolderBacking up data Restoring dataUninstalling Secure Folder Cloud and accountsSamsung Cloud Backing up dataTap →Settings →Sync settings Restoring dataSyncing data Checking dataTransfer data between mobile devices via Smart Switch Smart SwitchTransferring data using a USB connector USB Type-C Transferring data wirelessly via Wi-Fi Direct Place the devices near each otherTransferring data using external storage Transferring backup data from a computerViewing imported data On the computer, launch Smart SwitchGoogle Accessibility General managementSoftware update Adding device languagesYou can add languages to use on your device → Add languageSecurity updates information About phoneActivating or deactivating Voice Assistant About AccessibilityVoice Assistant Voice feedback Controlling the screen with finger gestures One finger gesturesTwo finger gestures Tapping twice Start, pause, or resume the current actionFour finger gestures Using the contextual menuThree finger gestures Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenienceSpeech volume Select the volume level for voice feedback Adding and managing image labelsUsing the device with the screen turned off Entering text using the keyboard Entering additional charactersUsing the high contrast font VisionAdding voice recordings to voice labels Changing the screen zoom and fontUsing the high contrast keyboard Using a magnifierDisplaying button shapes Magnifying the screenColour adjustment Enlarging mouse or touchpad pointersReversing the display colours Colour lensSetting light notification HearingSound detectors Baby crying detectorCaption settings Adjusting the sound balanceLaunch the Settings app and tap Accessibility →Hearing Turning off all soundsUniversal switch Accessing assistive menusDexterity and interaction Assistant menuTouch and hold delay Using the cursorUsing enhanced assistive menus Easy screen turn onClick after pointer stops Interaction controlCreate a directional combination to unlock the screen Setting text-to-speech featuresDirection lock Set to start a shortcut service quickly Direct accessAccessibility shortcut Using single tap mode Notification reminderAnswering or ending calls Change the method for answering or ending callsManaging accessibility settings Saving accessibility settings in a fileImporting an accessibility settings file Sharing accessibility settings filesTroubleshooting Your device displays network or service error messagesResetting the device Forcing restartYour battery is low. Charge the battery Calls are not connectedBattery depletes faster than when first purchased Charge the batteryError messages appear when opening multimedia files Your device cannot find your current location Home button does not appear Ensure that you are connected to a network properlyRemoving the battery About Hevc Advance CopyrightTrademarks
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SM-G960FZKDXEH, SM-G965FZPDEUR, SM-G965FZKDSEB, SM-G960FZPDNEE, SM-G965FZKDSEE specifications

The Samsung SM-G965FZBDSEB, SM-G965FZPDSEB, SM-G960FZBDSEB, SM-G960FZKDSEB, and SM-G960FZPDSEB are part of Samsung's flagship Galaxy S9 and S9+ series, which were lauded for their impressive features and advanced technologies. Launched in 2018, these devices showcased Samsung's commitment to innovation, emphasizing their high-end specifications and premium build quality.

One of the defining characteristics of these devices is their stunning display. The Galaxy S9 and S9+ feature a 5.8-inch and 6.2-inch Super AMOLED display, respectively, delivering vibrant colors and deep blacks with a resolution of 2960 x 1440 pixels. This ensures exceptional clarity for media consumption and gaming, making it one of the standout features of the devices.

The cameras on these smartphones received significant upgrades compared to their predecessors. Both models are equipped with a rear camera that features a variable aperture, switching between f/1.5 for low-light situations and f/2.4 for brighter environments. This technology allows for better image quality and versatility in various lighting conditions. The S9+ model comes with a dual-camera setup, further enhancing portrait photography capabilities and offering advanced features like Optical Zoom.

Performance-wise, these devices are powered by the Snapdragon 845 or Exynos 9810, depending on the region. With up to 6GB of RAM and up to 256GB of internal storage, these smartphones handle multitasking with ease and support demanding applications and games. They also feature a microSD slot, allowing for expandable storage.

In terms of software, the Galaxy S9 and S9+ run on Samsung’s Experience UI based on Android. The user interface is designed to be intuitive, with features like Bixby, Samsung Pay, and an upgraded notifications panel. The devices also offer robust security features, including a rear fingerprint scanner, facial recognition, and an iris scanner.

The design of the S9 series is elegant, with glass backs and metal frames that provide a premium feel. The devices are also IP68-rated, making them resistant to water and dust. Battery life is another critical aspect, with both models equipped with fast charging capabilities, enabling users to quickly recharge and stay connected throughout the day.

Overall, the Samsung SM-G965FZBDSEB, SM-G965FZPDSEB, SM-G960FZBDSEB, SM-G960FZKDSEB, and SM-G960FZPDSEB models deliver a compelling combination of cutting-edge technology, aesthetic design, and powerful performance, cementing their place in the competitive smartphone market.
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