Samsung UE55J6240AKXXC, UE65J6299SUXZG, UE32S9AUXZG Cant Hear the Sound Clearly, Testing the sound

There is no sound or

Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.)

the sound is too low at

connected to your TV.

maximum volume.

Set (MENU/123) MENU Sound Speaker Settings Speaker Select to

TV Speaker.

If you are using an external device, check the device’s audio output option. (For

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but

box connected to your TV is using an HDMI cable.)

there is no sound.

To listen to the computer sound, connect the external speaker to the computer’s

audio output connector.

If your TV has a headphone jack, make sure there is nothing plugged into it.

Reboot the connected device by disconnecting and then reconnecting the

device’s power cable.

Make sure that the audio cable is connected to the correct audio output

connector on the external device.

The speakers are making

For antenna or cable connections, check the signal information. A low signal

an odd sound.

level may cause sound distortions.

Run Sound Test ((MENU/123) MENU Support Self Diagnosis Sound

Test).