My Computer Wont Connect, Network Status

My Computer Won't Connect

When the TV has difficulties connecting to a PC, these steps may help resolve the problem.

	The problem	Try this!

	The "Mode Not Supported"	Set your PC’s output resolution so it matches a resolution supported by the TV.
	message appears.
	message appears.

		If you are using an HDMI connection, check the audio output setting on your PC.
	The video is OK but there is	If you are using an HDMI-to-DVI cable, a separate audio cable is required. Note that the
	The video is OK but there is	HDMI-to-DVI connection is only supported by the HDMI (DVI) port and does not transmit
	no audio.
	no audio.	audio. To listen to the computer sound, connect external speakers to the audio output

		connection of the computer.

The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The problem	Try this!

The TV cannot connect to	Make sure the TV has a network connection (	Settings General Network
your network or apps (for	Make sure the TV has a network connection (	Settings General Network
your network or apps (for	Network Status).
Internet compatible models	Network Status).
Internet compatible models	Contact your Internet service provider.
only).	Contact your Internet service provider.

The wireless network	Confirm your wireless modem/router is on and connected to the Internet.
connection failed.
connection failed.

	Position your wireless router, modem router, or access point in a central location. Avoid
	putting it in a corner.
	Use a wireless repeater to get an instant boost in your wireless signal strength. Place the
The wireless network signal	repeater halfway between your wireless router and your TV.
The wireless network signal	The most common wireless technology, 802.11g (wireless-G), operates at a frequency of
is too weak.
is too weak.	2.4 GHz. This frequency is widely used by many cordless phones, microwave ovens, baby

	monitors, garage doors, and other wireless devices. Reduce interference by not using
	or turning off wireless devices that use the 2.4 GHz frequency. Instead, use devices that
	communicate via the 5.0 GHz frequency.

	Check the network connection status (	Settings General Network
The software update over	Network Status).
the Internet has failed.	If the TV is not connected to a network, connect it to a network.

The upgrade stops if you already have the latest software version.

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UE43M5503AUXRU, UE49M5510AUXRU, UE49M5500AUXRU, UE32M5500AWXXN, UE55M5620AWXXN specifications

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