Appendix, Troubleshooting | Samsung BD-H5500/XU, BD-H5500/EN

Information

Shows the picture information.

Rotate

Select to rotate the picture. (This will rotate the picture either clockwise or counter clockwise.)

Zoom

Select to enlarge the current picture. (Enlarge up to 4 times)

Background Music

Select to listen to music while viewing a slide show.

Slide Show Speed

Select to start or stop the slide show.

Select to set a slide show's speed.

Start Slide

Show/ Stop

Slide Show

Playing Photo Contents

You can control the playback of photo content located on a Blu-ray disc, DVD, CD, USB device, or your computer.

Using the Tools Menu

During playback, press the TOOLS button.

Use Deselect all to deselect all selected item at once.

This cancels your individual item selections.

■■

On the Copying screen, you can also choose Select All and Deselect All.

--Use Select All to select all item.

■■

This function may not be supported by some discs.

10.When copying is complete, the "Copying is completed." message appears. Press the v button to go back to the Playback screen.

✎✎ NOTES

■■ Depending on the disc or storage device, the Tools menu may differ.

■■ To enable the background music function, the photo file must be in the same storage media as the music file.

However, the sound quality can be affected by the bit rate of the MP3 file, the size of the photo, and the encoding method.

■■ You can't enlarge the subtitle and PG graphic in the full screen mode.

Appendix

		Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM		SOLUTION

No operation can be	●●	Check the batteries in the remote control. They may need replacing.
performed with the	●●	Operate the remote control at a distance of no more than 6.1m from
remote control.		the player.
	●●	Remove batteries and hold down one or more buttons for several
		minutes to drain the microprocessor inside the remote control to reset
		it. Reinstall batteries and try to operate the remote control again.

Disc does not play.	●●	Ensure that the disc is installed with the label side facing up.
	●●	Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not	●●	Ensure that the disc has disc menus.
appear.

The prohibition	●●	This message appears when an invalid button is pressed.
message appears on	●●	The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).
the screen.	●●	You’ve requested a title or chapter number or search time that is out of
		range.

Play mode differs from the	●●	Some of the functions selected in the Setup Menu may not work
Setup Menu selection.		properly if the disc is not encoded with the corresponding function.

The screen ratio	●●	The Screen Ratio is fixed on your Blu-ray Disc/DVD.
cannot be changed.	●●	This is not a problem with the player.

No audio.	●●	Make sure you have selected the correct Digital Output in the Audio
		Options Menu.

The screen is blank.	●●	If the HDMI output is set to a resolution your TV cannot support (for
		example, 1080p), you may not see a picture on your TV.
	●●	Press the ■ button (on top panel) for more than 5 seconds with no
		disc inside. All settings will revert to the factory settings.
	●●	When the factory default settings are restored, all stored user BD
		data is deleted.

Samsung BD-H5500/XU, BD-H5500/EN, BD-H5500/ZF, BD-H5500/XE, BD-H5500/XN Appendix, Troubleshooting

Appendix

Troubleshooting

PROBLEM

SOLUTION

remote control.

the player.