Samsung HT-E6750W/EN, HT-ES6200/XN, HT-E6750W/XN, HT-ES6200/EN, HT-E6750W/TK manual Troubleshooting

Page 64

Appendix

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod software version up to date.

Playback does not start.

• Check the region number of the Blu-ray/DVD disc.

 

Blu-ray/DVD disc purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

Sound is not produced.

• The home cinema does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• On certain Blu-ray/DVD discs, sound is output from the front speakers only.

from a few speakers and

• Check if the speakers are connected properly.

not all 8.

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

Dolby Digital 7.1 CH

• Is there "Dolby Digital 7.1 CH" mark on the disc? Dolby Digital 7.1 CH Surround Sound is

Surround Sound is not

produced only if the disc is recorded with 7.1 channel sound.

produced.

• Is the audio language correctly set to Dolby Digital 7.1-CH in the information display?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

64 English

 

HT-E6750W_XU_0222.indd 64

2012-02-22 오후 2:09:20

Image 64
Contents 1CH Blu-ray Please register your product atSafety Information Wiring the Main Power Supply Plug UK OnlyBy the Earth Symbol , or Coloured Green or Green and Yellow Important NoticeUsing the 3D Function Important Health and Safety Information for 3D PicturesDisc Storage & Management Handling CautionsCopyright LicenceSafety Information English Contents Disc types and contents your product can play Getting StartedDisk and Format Compatibility Disc types your product cannot playRegion Code Logos of Discs the product can playSupported Formats Music File SupportVideo File Support LpcmWMA AACAdvanced Video Codec High Definition MPEG4 SP, ASPAccessories Check for the supplied accessories belowFor Power cord ASC microphoneFront Panel Rear PanelRemote Control Installing batteries in the Remote Control Setting the Remote ControlIf the TV turns off, the setting is complete Remote control will work with Samsung TVs by defaultConnections Connecting the SpeakersPosition of the product Speaker Components Installing the Speakers on the Tallboy StandSWA-5000 Connecting The Speakers Wireless receiver moduleFront/Front Top Speaker LConnecting the FM Antenna FM Antenna suppliedConnecting to an iPod/iPhone Using a USB CableUsing a Dock Composite cable must be connected to play a videoConnecting to a TV MethodConnecting to External Devices Cable not suppliedWired Network Connecting to a Network RouterWEP OPEN/SHARED, WPA-PSK TKIP/AES, WPA2-PSK TKIP/AES Initial Settings Procedure SettingsAccess steps may differ depending on the menu you selected Enter numbers by pressing the number buttons on your remote Button You have four choicesHome Screen From Disc, USB, PC or mobile devicesPreferences  Selecting an Option on the Home ScreenAccessing the Settings Screen Buttons on the Remote Control Used for the Settings MenuSettings Menu Functions DisplayAudio Network System HDMI-CECSupport Configuring Your Network Connection Auto Sound Calibration ModeWired Network Auto Sound CalibrationWired Manual Wireless NetworkWpspbc Wireless General Manual Wi-Fi Direct Wi-Fi DirectSoft AP AllShare SettingsTo Set the Soft AP Security Key Upgrading Software OnlineBy USB Click Support on the top rightBy Disc Standby Mode UpgradeBy downloaded Using the AllShare Play Screen Media PlayAllShare Play Screen Playing My List ItemsPlaying Files on a USB Storage Device or iPod/iPhone IPod/iPhone Models You Can Use With This ProductPhotos menu does not support iPods or iPhones If the connected iPod does not support video playback,Function Screen Options on the Function ScreenPlaying Commercial Audio Discs Playing Commercial Video DiscsUsing the AllShare Network Function Playing a Disc with User Recorded ContentTo Download the AllShare Software Smart Phone Buttons on the Remote Control used for Video Playback Controlling Video PlaybackDisc Menu Title MenuUsing the Tools Menu Menu that appears only when BD/DVD disc PlaysMenu that appears only when a file plays BonusviewButtons on the Remote Control used for Music Playback Controlling Music PlaybackRepeating Tracks on an Audio CD Shuffling Tracks on an Audio CDWhat is Bluetooth? Using BluetoothRipping To connect the Home Cinema to a Bluetooth device To disconnect the Bluetooth device from the Home CinemaTo disconnect the Home Cinema from Bluetooth device Connect Bluetooth devicePlaying Photo Contents Using the Tools Menu when a File Is HighlightedLogin / Out Earliest DateEarliest to latest date MonthlySetting Mono/Stereo Using Buttons on the Remote ControlListening to Radio Presetting Stations About RDS broadcastingUsing the Special Effects Remote Control Buttons To search for a program using the PTY CodesPTY Program Type indication PTY-SEARCH function 3D SoundDSP Network Services Using Smart HubSmart Hub at a Glance On the Download Centre page, click the Manuals tabUsing the Web Browser Web Browser at a GlanceBD-LIVE Settings AppendixAdditional Information Hdmi OUTSpeaker Settings CancelledIN, the Auto Sound Calibration Setup may not work properly Anynet+ HDMI-CECAllShare Play Playing back a USB Storage DeviceWatching a Movie Playing MusicIpod Resolution according to the output mode Hdmi Mode SetupVideo Mode DVD playback Output HDMI/connected Video ModePCM Digital Output SelectionBitstream Troubleshooting Symptom Check/Remedy Are you using a disc that does not contain menus?Rating level password Then, press the Power buttonSymptom Check/Remedy AllShare Play function Live serviceThrough AllShare Play Check the connectionSpecifications Speaker system Correct disposal of batteries in this product Area Contact Centre  Web Site ` Europe
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HT-E6750W/EN, HT-E6750W/TK, HT-ES6200/EN, HT-ES6200/ZF, HT-E6750W/XN specifications

The Samsung HT-E6750W/ZF and HT-ES6200/ZF are two distinct home theater systems that epitomize Samsung's commitment to delivering high-quality audio and video experiences. Each model features a range of cutting-edge technologies designed to enhance movie nights, music listening sessions, and gaming experiences.

Starting with the Samsung HT-E6750W/ZF, this system boasts a powerful 7.1 channel surround sound configuration. The incorporation of advanced audio technologies like Dolby TrueHD and DTS-HD Master Audio ensures that users enjoy cinema-quality sound right in their living rooms. The system also features wireless rear speakers, eliminating the hassle of cable management without compromising on sound quality.

One of the standout features of the HT-E6750W is its 3D Blu-ray player, which allows users to enjoy their favorite movies in stunning 3D resolution. The integrated Smart Hub provides access to a variety of streaming services, letting users watch content from platforms such as Netflix, YouTube, and others directly through the system. Moreover, with built-in Wi-Fi, users can easily stream music and videos without the need for additional setups.

On the other hand, the Samsung HT-ES6200/ZF offers a sleek design and a more compact 5.1 channel configuration, making it perfect for smaller spaces. Despite its smaller size, the audio quality is impressive, thanks to technologies like Crystal Clear Technology, which enhances dialogue clarity and provides a more immersive audio experience.

This model also features an integrated 3D Blu-ray player and Smart Hub, bringing users the same convenience and access to content as the HT-E6750W. The system supports various audio formats, including MP3 and WMA, catering to different music preferences.

Both systems utilize Samsung's Anynet+ technology, allowing users to control multiple compatible devices with a single remote, simplifying the user interface. Additionally, Bluetooth connectivity in both models makes it easy to connect smartphones and tablets for a more personalized listening experience.

In summary, the Samsung HT-E6750W/ZF and HT-ES6200/ZF deliver outstanding sound and video quality, with features tailored to meet the needs of modern home entertainment enthusiasts. Whether it’s the expansive surround sound of the HT-E6750W or the compact design of the HT-ES6200, both systems are engineered to provide a rich multimedia experience that elevates home viewing and listening.