Samsung LH55UHFHLBB/CH manual Check the followings, Installation issue PC mode, Screen issue

Page 76

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Contents UH55F-E UM55H-E Table of contents Screen Adjustment Sound Adjustment Before Using the Product CopyrightSafety Precautions SymbolsCleaning Power off the product and computerElectricity and Safety StorageInstallation Samsung Operation Vent or input/output ports, etc Page Precautions when handling the panel Quick Setup Guide Warranty card Regulatory guide Power cord PreparationsChecking the Components ComponentsExternal sensor KIT PartsButtons Description Port Description Reverse SideRJ45 Remote Control VOLUsing the remote control To place batteries in the remote controlIt sets safe lock function Connection Using an IR Stereo Cable sold separately Both display products 1Installation on a Perpendicular Wall Switching between portrait and landscapeVentilation Installation on an Indented Wall Plane viewInstalling the Wall Mount Wall Mount Kit Specifications VesaPreparing before installing Wall-Mount Installing the Wall MountRemote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Colour Signal RS232C cable Connector 9-Pin D-Sub to Stereo CableLAN Cable Male type RxConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen mode control Setting the picture size Set Picture SizeScreen Mode a code that sets the product status Screen Mode a code that sets the product status NakAuto adjustment control PC and BNC only Video Wall Mode ControlAuto Adjustment 0x00 at all times Ack Setting the video wall Set Video Wall ModeSafety Lock Safety Lock Safety lock code to be set on a product OFF AckVideo Wall On Set Video Wall On/OffSet Video Wall Video Wall User ControlWallDiv Video Wall Divider code assigned to the product 10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ WallSNo Product Number code assigned to the productData 0x01 0x02 0x63Connecting and Using a Source Device Before ConnectingConnecting to a PC Connection using the D-SUB cable Analogue typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CableConnection Using an DP Cable Connection Using an Hdmi CablePrecautions for using DP Connecting to a Video Device Connecting to an Audio System Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Connecting the Network box Sold separately Entering MagicInfo modePress Source on the remote control, and select MagicInfo MagicInfoBackB Apply Finish Cancel Changing the Input source SourceEdit Name Source → SourceMDC Programme Installation Uninstallation Using MDCUninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsConnection using a direct LAN cable Using MDC via EthernetComputer Monitor1 Connection using a cross LAN cable Monitor1 ComputerHome feature Video WallVideo Wall Horizontal x VerticalScreen Position FormatPicture Mode Home → Picture Mode → Enter ETerminal & Station Video WallOn/Off Timer On TimerOff Timer Home → On/Off Timer → Enter EHoliday Management Home → Network Settings→ Enter E Network SettingsView the network settings MagicInfo Player Home → MagicInfo Player I → Enter EID Settings ID SettingsDevice ID Auto Set PC Connection CablePicture settings menu appears More settingsHome → More settings → Enter E Screen Adjustment Menu m→ Picture → Picture Mode → Enter EColor Temperature Picture Mode Adjustable options SettingsWhite Balance GammaPicture Options Color ToneHdmi Black Level Dynamic BacklightResolution Picture SizePicture Size Zoom/PositionPC Screen Adjustment Auto AdjustmentPicture Off Source Content Orientation OnScreen DisplayDisplay Orientation Onscreen Menu OrientationTimer Screen ProtectionPixel Shift Immediate DisplayMessage Display Reset OnScreen DisplayMenu Language Setup SystemSleep Timer Power On DelayTime MagicInfo I SourceAuto Source Switching Power ControlEco Solution Temperature Control No Signal Power OffAuto Power Off Change PINGeneral Reset System SecurityHdmi Hot Plug Button LockSound Adjustment Reset SoundHdmi Sound Sound on Video CallSoftware Update Menu m → Support → Software Update → Enter ESupport Contact SamsungReset All Go to HomeTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Installation issue PC mode Screen issueNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Screen display does not look normal Brightness and colour do not look normalSharpness Display looks unstable and then freezesSound issue Volume is too lowScreen cannot be displayed in full screen There is no soundRemote control issue Source device issueThere is audible sound when the volume is muted Remote control does not workOther issue There is no sound in Hdmi modeAuto PC settings Audio In Stereo ports Sound inputHDMI-CEC does not work When booting the PC with the input source set toIR sensor is not functioning Settings How can I change the resolution?How do I set powersaving mode? Question AnswerSpecifications GeneralPreset Timing Modes Model Name UH55F-E / UM55H-EResolution Vertical Frequency Pixel Clock Sync Polarity KHz MHzResolution Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultAppendix Not a product defectSetting the anti-screen burn-in pattern What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityPreventing afterimage burn-in Limited depending on instruction guideLicence Terminology 480i / 480p / 720p
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LH55UHFHLBB/CH, LH55UHFHLBB/XV, LH55UHFHLBB/NG, LH55UHFHLBB/UE, LH55UMHHLBB/EN specifications

The Samsung LH55UHFHLBB/XV is a state-of-the-art display solution that exemplifies excellence in visual technology. Designed specifically for commercial use, this 55-inch ultra-high-definition (UHD) display delivers exceptional clarity and vibrant colors, making it an ideal choice for a variety of applications, including retail, corporate environments, and digital signage.

One of the standout features of the LH55UHFHLBB/XV is its 4K resolution, boasting a pixel count of 3840 x 2160. This ensures that content appears sharp and detailed, providing viewers with an immersive experience. The display utilizes Samsung's advanced LED technology, which enhances brightness and color accuracy. The HDR (High Dynamic Range) capability further enriches the visual experience by delivering a wider spectrum of colors and better contrast, bringing images to life in a way that standard displays cannot match.

In addition to its impressive display quality, the Samsung LH55UHFHLBB/XV offers a robust set of connectivity options. With multiple HDMI, DisplayPort, and USB inputs, users can easily connect a variety of media sources. This versatility is essential for businesses that need to switch between different content types, whether it be video presentations, live broadcasts, or static images.

Another notable aspect of this display is its durability and reliability. Designed to operate 24/7, the Samsung LH55UHFHLBB/XV is built to withstand the rigors of constant use, making it suitable for demanding environments like control rooms or busy retail spaces. Its sleek and slim design not only enhances its aesthetic appeal but also makes it easier to install in a variety of settings.

Samsung's MagicINFO software further expands the capabilities of the LH55UHFHLBB/XV by allowing users to create, manage, and schedule content seamlessly. This software integration empowers businesses to engage their audience effectively and streamline their operations.

Lastly, the display features advanced thermal management systems to prevent overheating, ensuring optimal performance even during extended usage. With its combination of superior display technology, reliable performance, and versatile features, the Samsung LH55UHFHLBB/XV is an exceptional choice for any organization looking to enhance its visual communication and marketing efforts.
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