Samsung LH55UMHHLBB/NG, LH55UMHHLBB/EN Other issue, There is no sound in Hdmi mode, Sound input

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Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

Audio orvideo cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message "Mode not Supported" appears.

The message "Mode not Supported" appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a DVI-HDMI cable is connected.

DVI cables do not transmit sound data.

Make sure to connect the audio cable to the correct input jack to enable audio.

HDMI Black Level is not functioning properly on an HDMI device with YCbCr output.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

If these issues occur, connect an audio cable along with the HDMI cable.

Some PC graphics cards may not automatically recognise HDMI signals that do not include sound. In this case, manually select a sound input.

PC

DVI PC

Sound input

Screen mode

Auto

PC settings

Audio In (Stereo ports)

PC settings

 

 

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Contents UH55F-E UM55H-E Table of contents Screen Adjustment Sound Adjustment Copyright Before Using the ProductSymbols Safety PrecautionsCleaning Power off the product and computerStorage Electricity and SafetyInstallation Samsung Operation Vent or input/output ports, etc Page Precautions when handling the panel Preparations Quick Setup Guide Warranty card Regulatory guide Power cordChecking the Components ComponentsParts External sensor KITButtons Description Reverse Side Port DescriptionRJ45 VOL Remote ControlTo place batteries in the remote control Using the remote controlIt sets safe lock function Both display products 1 Connection Using an IR Stereo Cable sold separatelySwitching between portrait and landscape Installation on a Perpendicular WallVentilation Plane view Installation on an Indented WallWall Mount Kit Specifications Vesa Installing the Wall MountPreparing before installing Wall-Mount Installing the Wall MountPin Signal Remote Control RS232CCable Connection RS232C CableRS232C cable Connector 9-Pin D-Sub to Stereo Cable Pin No Standard Colour SignalLAN Cable Male type RxSignal Connector RJ45Direct LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionControlling Set control command Viewing control state Get control commandCommand Command type Value rangeVolume control Power controlSetting the input source Set Input Source Input source controlInput Source An input source code to be set on a product Setting the picture size Set Picture Size Screen mode controlScreen Mode a code that sets the product status Screen Mode a code that sets the product status NakVideo Wall Mode Control Auto adjustment control PC and BNC onlyAuto Adjustment 0x00 at all times Ack Setting the video wall Set Video Wall ModeSafety Lock Safety lock code to be set on a product OFF Ack Safety LockVideo Wall On Set Video Wall On/OffVideo Wall User Control Set Video WallWallDiv Video Wall Divider code assigned to the product Off 10x10 Video Wall ModelWallSNo Product Number code assigned to the product 10x10 Video Wall Model 1 ~Data 0x01 0x02 0x63Before Connecting Connecting and Using a Source DeviceConnecting to a PC Connection using the D-SUB cable Analogue typeConnection Using an HDMI-DVI Cable Connection using a DVI cable Digital typeConnection Using an Hdmi Cable Connection Using an DP CablePrecautions for using DP Connecting to a Video Device Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio SystemConnecting the LAN Cable Entering MagicInfo mode Connecting the Network box Sold separatelyPress Source on the remote control, and select MagicInfo MagicInfoBackB Apply Finish Cancel Source Changing the Input sourceEdit Name Source → SourceUsing MDC MDC Programme Installation UninstallationUninstallation Using MDC via RS-232C serial data communications standards Connecting to MDCUsing MDC via Ethernet Connection using a direct LAN cableComputer Monitor1 Monitor1 Computer Connection using a cross LAN cableVideo Wall Home featureVideo Wall Horizontal x VerticalFormat Screen PositionHome → Picture Mode → Enter E Picture ModeTerminal & Station Video WallOn Timer On/Off TimerOff Timer Home → On/Off Timer → Enter EHoliday Management Network Settings Home → Network Settings→ Enter EView the network settings Home → MagicInfo Player I → Enter E MagicInfo PlayerID Settings ID SettingsDevice ID Auto Set PC Connection CableMore settings Picture settings menu appearsHome → More settings → Enter E Menu m→ Picture → Picture Mode → Enter E Screen AdjustmentPicture Mode Adjustable options Settings Color TemperatureWhite Balance GammaColor Tone Picture OptionsHdmi Black Level Dynamic BacklightPicture Size ResolutionPicture Size Zoom/PositionAuto Adjustment PC Screen AdjustmentPicture Off OnScreen Display Source Content OrientationDisplay Orientation Onscreen Menu OrientationScreen Protection TimerPixel Shift Immediate DisplayReset OnScreen Display Message DisplayMenu Language System SetupPower On Delay Sleep TimerTime MagicInfo I SourcePower Control Auto Source SwitchingEco Solution No Signal Power Off Temperature ControlAuto Power Off Change PINSecurity General Reset SystemHdmi Hot Plug Button LockReset Sound Sound AdjustmentHdmi Sound Sound on Video CallMenu m → Support → Software Update → Enter E Software UpdateSupport Contact SamsungGo to Home Reset AllTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency Screen issue Installation issue PC modeNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Brightness and colour do not look normal Screen display does not look normalSharpness Display looks unstable and then freezesVolume is too low Sound issueScreen cannot be displayed in full screen There is no soundSource device issue Remote control issueThere is audible sound when the volume is muted Remote control does not workThere is no sound in Hdmi mode Other issueAuto PC settings Audio In Stereo ports Sound inputWhen booting the PC with the input source set to HDMI-CEC does not workIR sensor is not functioning How can I change the resolution? SettingsHow do I set powersaving mode? Question AnswerGeneral SpecificationsModel Name UH55F-E / UM55H-E Preset Timing ModesVertical Frequency Pixel Clock Sync Polarity KHz MHz ResolutionResolution Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defectWhat is afterimage burn-in? Setting the anti-screen burn-in patternOptimum Picture Quality and Afterimage Burn-in Prevention Optimum Picture QualityLimited depending on instruction guide Preventing afterimage burn-inLicence 480i / 480p / 720p Terminology
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LH55UHFHLBB/CH, LH55UHFHLBB/XV, LH55UHFHLBB/NG, LH55UHFHLBB/UE, LH55UMHHLBB/EN specifications

The Samsung LH55UHFHLBB/XV is a state-of-the-art display solution that exemplifies excellence in visual technology. Designed specifically for commercial use, this 55-inch ultra-high-definition (UHD) display delivers exceptional clarity and vibrant colors, making it an ideal choice for a variety of applications, including retail, corporate environments, and digital signage.

One of the standout features of the LH55UHFHLBB/XV is its 4K resolution, boasting a pixel count of 3840 x 2160. This ensures that content appears sharp and detailed, providing viewers with an immersive experience. The display utilizes Samsung's advanced LED technology, which enhances brightness and color accuracy. The HDR (High Dynamic Range) capability further enriches the visual experience by delivering a wider spectrum of colors and better contrast, bringing images to life in a way that standard displays cannot match.

In addition to its impressive display quality, the Samsung LH55UHFHLBB/XV offers a robust set of connectivity options. With multiple HDMI, DisplayPort, and USB inputs, users can easily connect a variety of media sources. This versatility is essential for businesses that need to switch between different content types, whether it be video presentations, live broadcasts, or static images.

Another notable aspect of this display is its durability and reliability. Designed to operate 24/7, the Samsung LH55UHFHLBB/XV is built to withstand the rigors of constant use, making it suitable for demanding environments like control rooms or busy retail spaces. Its sleek and slim design not only enhances its aesthetic appeal but also makes it easier to install in a variety of settings.

Samsung's MagicINFO software further expands the capabilities of the LH55UHFHLBB/XV by allowing users to create, manage, and schedule content seamlessly. This software integration empowers businesses to engage their audience effectively and streamline their operations.

Lastly, the display features advanced thermal management systems to prevent overheating, ensuring optimal performance even during extended usage. With its combination of superior display technology, reliable performance, and versatile features, the Samsung LH55UHFHLBB/XV is an exceptional choice for any organization looking to enhance its visual communication and marketing efforts.
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