Samsung LH55UHFHLBB/XV, LH55UMHHLBB/EN manual HDMI-CEC does not work, IR sensor is not functioning

Page 82

Other issue

HDMI-CEC does not work.

This product does not support the HDMI-CEC feature.

To use several external devices compatible with the HDMI-CEC feature that are connected to the HDMI1 and HDMI2 ports on the product, turn off the HDMI-CEC features on all the external devices. External devices include Blu-ray and DVD players.

Operating an external device when its HDMI-CEC feature is enabled may automatically stop other external devices.

To change HDMI-CEC settings, refer to the device user guide or contact the device manufacturer for assistance.

The IR sensor is not functioning.

Make sure the sensor light turns on when a button is pressed on the remote control.

 

 

 

•• If the sensor light does not turn on, turn the power switch off and then on again on the

 

back of the product.

 

(The power LED lights up red when the screen is switched off.)

 

If the sensor light still does not turn on after the power switch is turned off and then on

 

again, an internal jack may be disconnected.

 

Contact your nearest service centre to have the product serviced.

 

 

 

•• If the sensor light that is on does not flash red when a button is pressed on the remote

 

control, the IR sensor may be defective.

 

Contact your nearest service centre to have the product serviced.

 

 

 

•• This function is available only when a source device, such as a DVD player and STB, is

 

connected to the product via an HDMI (RGB signal) cable.

 

 

When booting the PC with the input source set to

•• Boot the PC when the set is turned on or when the input source is not DisplayPort.

DisplayPort the BIOS and booting screens do not appear.

 

 

 

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Contents UH55F-E UM55H-E Table of contents Screen Adjustment Sound Adjustment Before Using the Product CopyrightCleaning Safety PrecautionsSymbols Power off the product and computerElectricity and Safety StorageInstallation Samsung Operation Vent or input/output ports, etc Page Precautions when handling the panel Checking the Components Quick Setup Guide Warranty card Regulatory guide Power cordPreparations ComponentsExternal sensor KIT PartsButtons Description Port Description Reverse SideRJ45 Remote Control VOLUsing the remote control To place batteries in the remote controlIt sets safe lock function Connection Using an IR Stereo Cable sold separately Both display products 1Installation on a Perpendicular Wall Switching between portrait and landscapeVentilation Installation on an Indented Wall Plane viewPreparing before installing Wall-Mount Installing the Wall MountWall Mount Kit Specifications Vesa Installing the Wall MountCable Connection Remote Control RS232CPin Signal RS232C CableLAN Cable Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable Male type RxDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection ConnectionCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlInput source control Setting the input source Set Input SourceInput Source An input source code to be set on a product Screen Mode a code that sets the product status Screen mode controlSetting the picture size Set Picture Size Screen Mode a code that sets the product status NakAuto Adjustment 0x00 at all times Ack Auto adjustment control PC and BNC onlyVideo Wall Mode Control Setting the video wall Set Video Wall ModeVideo Wall On Safety LockSafety Lock Safety lock code to be set on a product OFF Ack Set Video Wall On/OffSet Video Wall Video Wall User ControlWallDiv Video Wall Divider code assigned to the product 10x10 Video Wall Model OffData 10x10 Video Wall Model 1 ~WallSNo Product Number code assigned to the product 0x01 0x02 0x63Connecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection using the D-SUB cable Analogue typeConnection using a DVI cable Digital type Connection Using an HDMI-DVI CableConnection Using an DP Cable Connection Using an Hdmi CablePrecautions for using DP Connecting to a Video Device Connecting to an Audio System Using an Hdmi cable or Hdmi to DVI Cable up to 1080pConnecting the LAN Cable Press Source on the remote control, and select MagicInfo Connecting the Network box Sold separatelyEntering MagicInfo mode MagicInfoBackB Apply Finish Cancel Edit Name Changing the Input sourceSource Source → SourceMDC Programme Installation Uninstallation Using MDCUninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsConnection using a direct LAN cable Using MDC via EthernetComputer Monitor1 Connection using a cross LAN cable Monitor1 ComputerVideo Wall Home featureVideo Wall Horizontal x VerticalScreen Position FormatTerminal & Station Picture ModeHome → Picture Mode → Enter E Video WallOff Timer On/Off TimerOn Timer Home → On/Off Timer → Enter EHoliday Management Home → Network Settings→ Enter E Network SettingsView the network settings MagicInfo Player Home → MagicInfo Player I → Enter EDevice ID Auto Set ID SettingsID Settings PC Connection CablePicture settings menu appears More settingsHome → More settings → Enter E Screen Adjustment Menu m→ Picture → Picture Mode → Enter EWhite Balance Color TemperaturePicture Mode Adjustable options Settings GammaHdmi Black Level Picture OptionsColor Tone Dynamic BacklightPicture Size ResolutionPicture Size Zoom/PositionPC Screen Adjustment Auto AdjustmentPicture Off Display Orientation Source Content OrientationOnScreen Display Onscreen Menu OrientationPixel Shift TimerScreen Protection Immediate DisplayMessage Display Reset OnScreen DisplayMenu Language Setup SystemTime Sleep TimerPower On Delay MagicInfo I SourceAuto Source Switching Power ControlEco Solution Auto Power Off Temperature ControlNo Signal Power Off Change PINHdmi Hot Plug General Reset SystemSecurity Button LockHdmi Sound Sound AdjustmentReset Sound Sound on Video CallSupport Software UpdateMenu m → Support → Software Update → Enter E Contact SamsungReset All Go to HomeTesting the Product Troubleshooting GuideChecking the Resolution and Frequency Not Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsAdjust Brightness and Contrast Sharpness Screen display does not look normalBrightness and colour do not look normal Display looks unstable and then freezesScreen cannot be displayed in full screen Sound issueVolume is too low There is no soundThere is audible sound when the volume is muted Remote control issueSource device issue Remote control does not workAuto PC settings Audio In Stereo ports Other issueThere is no sound in Hdmi mode Sound inputHDMI-CEC does not work When booting the PC with the input source set toIR sensor is not functioning How do I set powersaving mode? SettingsHow can I change the resolution? Question AnswerSpecifications GeneralPreset Timing Modes Model Name UH55F-E / UM55H-EResolution Vertical Frequency Pixel Clock Sync Polarity KHz MHzResolution Appendix Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectOptimum Picture Quality and Afterimage Burn-in Prevention Setting the anti-screen burn-in patternWhat is afterimage burn-in? Optimum Picture QualityPreventing afterimage burn-in Limited depending on instruction guideLicence Terminology 480i / 480p / 720p
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LH55UHFHLBB/CH, LH55UHFHLBB/XV, LH55UHFHLBB/NG, LH55UHFHLBB/UE, LH55UMHHLBB/EN specifications

The Samsung LH55UHFHLBB/XV is a state-of-the-art display solution that exemplifies excellence in visual technology. Designed specifically for commercial use, this 55-inch ultra-high-definition (UHD) display delivers exceptional clarity and vibrant colors, making it an ideal choice for a variety of applications, including retail, corporate environments, and digital signage.

One of the standout features of the LH55UHFHLBB/XV is its 4K resolution, boasting a pixel count of 3840 x 2160. This ensures that content appears sharp and detailed, providing viewers with an immersive experience. The display utilizes Samsung's advanced LED technology, which enhances brightness and color accuracy. The HDR (High Dynamic Range) capability further enriches the visual experience by delivering a wider spectrum of colors and better contrast, bringing images to life in a way that standard displays cannot match.

In addition to its impressive display quality, the Samsung LH55UHFHLBB/XV offers a robust set of connectivity options. With multiple HDMI, DisplayPort, and USB inputs, users can easily connect a variety of media sources. This versatility is essential for businesses that need to switch between different content types, whether it be video presentations, live broadcasts, or static images.

Another notable aspect of this display is its durability and reliability. Designed to operate 24/7, the Samsung LH55UHFHLBB/XV is built to withstand the rigors of constant use, making it suitable for demanding environments like control rooms or busy retail spaces. Its sleek and slim design not only enhances its aesthetic appeal but also makes it easier to install in a variety of settings.

Samsung's MagicINFO software further expands the capabilities of the LH55UHFHLBB/XV by allowing users to create, manage, and schedule content seamlessly. This software integration empowers businesses to engage their audience effectively and streamline their operations.

Lastly, the display features advanced thermal management systems to prevent overheating, ensuring optimal performance even during extended usage. With its combination of superior display technology, reliable performance, and versatile features, the Samsung LH55UHFHLBB/XV is an exceptional choice for any organization looking to enhance its visual communication and marketing efforts.
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