Samsung SBB-SS08FL1/EN, SBB-SS08FL1/NG, SBB-SS08FL1/XY Anynet+ HDMI-CEC, Problem Possible Solution

Page 78

Anynet+ (HDMI-CEC)

Anynet+ (HDMI-CEC)

Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung product remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.

•• Off / On

――You can only control Anynet+ devices using the product remote control, not the buttons on the product.

――The product remote control may not work under certain conditions. If this occurs, reselect the Anynet+ device.

――Anynet+ works when the AV device supporting Anynet+ is in the standby or on status.

――Anynet+ supports up to 12 AV devices in total. Note that you can connect up to 3 devices of the same type.

Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+

 

system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly

 

connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable

 

connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the

 

System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable,

 

please make sure to search devices again or turn your

 

product off and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

 

 

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the

 

product and check if the Anynet+ (HDMI-CEC)is set to On in

 

the System menu.

 

 

I want to exit Anynet+.

•• Press the SOURCE button on the product remote control

 

and select a non- Anynet+ device.

 

 

The message

•• You cannot use the remote control when you are configuring

“Disconnecting

Anynet+ or switching to a view mode.

Anynet+ device ...”

•• Use the remote control after the product has completed

appears on the screen.

Anynet+ configuration or has finished switching to Anynet+.

 

 

 

The Anynet+ device

•• You cannot use the play function when initial setup is in

does not play.

progress.

 

 

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Contents SBB-SSF Table of contents Sound Adjustment Support Before Using the Product CopyrightSafety Precautions Electricity and SafetyInstallation Operation Page Power on the product and computer CleaningPower off the product and computer StoragePreparations Checking the ComponentsComponents Control Panel Power OffParts Control menuRJ45 Reverse SidePort Description SD CardMounting the Signage Player Box Conneting to the Signage Player BoxRemote Control To place batteries in the remote control Turn on or off the Smart Signage deviceCable Connection Remote Control RS232CPin Signal RS232C CableMale type Rx Pin No Standard Colour SignalLAN Cable GndDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection ConnectionCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlViewing input source state Get Input Source Status Setting the input source Set Input SourceInput source control Input Source An input source code to be set on a productVideo Wall Mode Control Safety LockFull Natural Video Wall On Video Wall User Control10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection Using an Hdmi CableConnection Using an DP Cable Precautions for using DPConnecting to a Video Device Using an Hdmi cableIf out of date, request an upgrade Connecting the LAN Cable Edit Changing the Input sourceSource InformationGeneral SettingsWeb Browser Search EnginePrivacy & Security Blocked pagesApproved pages Refresh Options Using MDC MDC Programme Installation UninstallationUninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsMonitor Computer Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Player Player featureViewing content No. DescriptionControl buttons on the remote When content is runningAvailable menu Button FunctionFile Formats Compatible with Player Network Schedule MultiframeTemplate files and LFD.lfd files Contents Video Audio ImagePower Point WordTemplate files LFDFile Formats Compatible with Video Wall VideoRestrictions Only one video Video file can be played per clientAvailable View a thumbnail image and brief information of the content → Schedule → ESelect between server and external memory Clone Product → Clone Product → EDevice? message appears Device ID Auto Set ID SettingsDevice ID PC Connection CableHorizontal x Vertical Video WallVideo Wall Screen PositionFormat Network Status → Network Status → EOn/Off Timer On Timer→ On/Off Timer → E Off Timer Holiday ManagementTicker → Ticker → EURL Launcher → URL Launcher → EURL Launcher Settings → URL Launcher Settings → EEnter your ID and password to log Approving a connected device from the serverSetting the current time Select Edit → SetupSelect your device Picture Hdmi UHD ColorHdmi Black Level Reset Picture Picture SizeDisplay Orientation Source Content OrientationOnScreen Display Onscreen Menu OrientationReset OnScreen Display Message DisplayLanguage Menu → Sound → Sound Mode → E Sound AdjustmentSound Mode BalanceEqualiser Reset Sound Auto VolumeNetwork Open Network SettingsMenu → Network → Open Network Settings → E Menu → Network → Network Status → ENetwork Settings Connecting to a Wired NetworkAutomatic Open Network Settings Manual Open Network SettingsManually Server Network Settings Device NameMenu Transparency AccessibilitySystem High ContrastPower On Delay Start SetupSleep Timer TimeAuto Source Switching Power ControlEco Solution Temperature ControlChange PIN Input Device ManagerPlay via SecurityUSB Auto Play Lock GeneralButton Lock Touch Control LockProblem Possible Solution Anynet+ HDMI-CECAnynet+ HDMI-CEC Problem Reset SystemGame Mode Menu → System → Reset System → ESupport Software UpdateReset All Contact SamsungRead the following before using media play with a USB device Playing photos and videos Media PlayCompatible devices with media play File system and formatsRemoving a USB device Using a USB deviceConnecting a USB device → Player → Options → Safely RemoveFeatures provided in the media content list Filter By OptionsMenu items in the media content list Option Name OperationsAvailable buttons and features during photo playback Available buttons and features during video playbackSupported Subtitle and Media play file formats Supported image resolutionsFile Extension Type Resolution SubtitleFile Extension Type Codec Comments Supported music file formatsSupported Video Formats Video DecoderMkv AviDivX 3.11 / 4.x / 5.x 1920 x ~30 AsfChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Power on the productNot Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsScreen appears unstable and shaky Shop where it was purchasedScreen is not clear. The screen is blurry Every 0.5 to 1 secondDisplay looks unstable and then freezes Sound issueVolume is too low Screen cannot be displayed in full screenRemote control does not work Remote control issueThere is audible sound when the volume is muted Video is available but there is no soundThere is no sound in Hdmi mode Source device issueOther issue Product smells like plasticIR sensor is not functioning Frequency in Monitor Settings Question AnswerHow can I change the frequency? How do I set powersaving mode? Personalize → Screen Saver Settings or Bios Setup on the PCSpecifications Model NamePreset Timing Modes Vertical Frequency Pixel Clock Sync Polarity KHz MHz101 Appendix Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectLicence Terminology 480i / 480p / 720p
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SBB-SS08FL1/EN, SBB-SS08FL1/NG, SBB-SS08FL1/XY specifications

The Samsung SBB-SS08FL1/EN is a professional digital signage solution that caters to a diverse range of applications including retail displays, corporate environments, and educational institutions. This versatile device combines cutting-edge technology with robust performance to ensure that visual content is delivered efficiently and effectively.

One of the key features of the Samsung SBB-SS08FL1/EN is its powerful performance capabilities. Powered by a high-performing processor, this digital signage box is engineered to handle a variety of multimedia file formats and deliver smooth playback of high-resolution content. Whether you are displaying promotional videos, graphics, or live feeds, the SBB-SS08FL1/EN can manage complex visual tasks with ease.

Another significant characteristic is its compact design. The slim form factor allows for easy integration with various display setups without sacrificing aesthetic appeal. This makes it an excellent choice for tight spaces, such as retail counters or lobby areas, where keeping a clean and professional look is essential.

The SBB-SS08FL1/EN is equipped with advanced connectivity options, including HDMI, USB, and Ethernet ports. These allow for simple connections to various devices and network systems, enabling seamless content updates and management. With its support for Wi-Fi and wired internet connections, users can effortlessly push content updates remotely, ensuring that displays are always showing the latest information.

A standout technology in the SBB-SS08FL1/EN is its compatibility with Samsung's MagicINFO software. This powerful content management system simplifies the process of scheduling and managing digital signage content. Users can create, edit, and publish content from a centralized platform, making it easier to keep displays current and engaging.

Furthermore, the SBB-SS08FL1/EN supports 4K resolution output, allowing businesses to showcase their content in stunning detail. This high degree of clarity enhances viewer engagement and conveys messages more effectively, making it an ideal choice for high-traffic environments.

In terms of reliability, the Samsung SBB-SS08FL1/EN is built to withstand continuous operation, ensuring minimal downtime and long-lasting performance. This reliability makes it a preferred choice for businesses that require consistent and dependable signage solutions.

Overall, the Samsung SBB-SS08FL1/EN is a powerful, versatile, and user-friendly digital signage solution that enhances communication and engagement across various environments, empowering businesses to captivate their audiences effectively.
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