Samsung SBB-SS08FL1/XY Screen is not clear. The screen is blurry, Shop where it was purchased

Page 92

Screen issue

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable, etc) and try again.

Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky.

Check that the resolution and frequency of the PC and graphics card are set within a range

 

 

compatible with the product. Then, change the screen settings if required by referring to the

There are shadows or ghost images left on the screen.

Additional Information on the product menu and the Standard Signal Mode Table.

 

 

Use an HDMI cable to obtain high-definition (HD) picture quality.

Picture quality of the product is different from the dealer

 

shop where it was purchased.

 

 

 

There is no image on the screen and the power LED blinks

The product is in power-saving mode.

every 0.5 to 1 second.

 

 

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

 

 

 

 

 

If a PC is connected to the product, check the power status of the PC.

 

 

 

 

 

Make sure the power cable is connected properly to the product and power outlet.

 

 

 

 

 

If the signal from a connected device is not detected, the product automatically turns off after

 

 

10 to 15 minutes.

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast

 

 

moving objects such as in a sports event or action video.

 

 

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does

 

 

not mean the product is defective.

 

 

 

 

 

A cell phone within a distance of one-meter radius may cause static on analogue and digital

 

 

products.

 

 

The brightness and colour do not look normal.

Go to System and adjust the Eco Solution settings.

 

 

 

 

 

Reset the screen settings to the default settings.

 

 

 

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Contents SBB-SSF Table of contents Sound Adjustment Support Before Using the Product CopyrightSafety Precautions Electricity and SafetyInstallation Operation Page Cleaning Power off the product and computerPower on the product and computer StorageComponents PreparationsChecking the Components Power Off PartsControl Panel Control menuReverse Side Port DescriptionRJ45 SD CardMounting the Signage Player Box Conneting to the Signage Player BoxRemote Control To place batteries in the remote control Turn on or off the Smart Signage deviceRemote Control RS232C Pin SignalCable Connection RS232C CablePin No Standard Colour Signal LAN CableMale type Rx GndConnector RJ45 SignalDirect LAN cable PC to HUB Cross LAN cable PC to PCConnection ConnectionViewing control state Get control command Controlling Set control commandCommand Command type Value rangePower control Volume controlSetting the input source Set Input Source Input source controlViewing input source state Get Input Source Status Input Source An input source code to be set on a productFull Natural Video Wall Mode ControlSafety Lock Video Wall On Video Wall User Control10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting and Using a Source Device Before ConnectingConnecting to a PC Connection Using an Hdmi CableConnection Using an DP Cable Precautions for using DPIf out of date, request an upgrade Connecting to a Video DeviceUsing an Hdmi cable Connecting the LAN Cable Changing the Input source SourceEdit InformationSettings Web BrowserGeneral Search EngineApproved pages Privacy & SecurityBlocked pages Refresh Options Uninstallation Using MDCMDC Programme Installation Uninstallation Monitor Computer Connecting to MDCUsing MDC via RS-232C serial data communications standards Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Player feature Viewing contentPlayer No. DescriptionWhen content is running Available menuControl buttons on the remote Button FunctionTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents Video Audio ImagePower Point WordTemplate files LFDFile Formats Compatible with Video Wall VideoAvailable RestrictionsOnly one video Video file can be played per client Select between server and external memory View a thumbnail image and brief information of the content→ Schedule → E Device? message appears Clone Product→ Clone Product → E ID Settings Device IDDevice ID Auto Set PC Connection CableVideo Wall Video WallHorizontal x Vertical Screen PositionFormat Network Status → Network Status → E→ On/Off Timer → E On/Off TimerOn Timer Off Timer Holiday ManagementTicker → Ticker → EURL Launcher → URL Launcher → EURL Launcher Settings → URL Launcher Settings → EEnter your ID and password to log Approving a connected device from the serverSelect your device Setting the current timeSelect Edit → Setup Hdmi Black Level PictureHdmi UHD Color Reset Picture Picture SizeSource Content Orientation OnScreen DisplayDisplay Orientation Onscreen Menu OrientationLanguage Reset OnScreen DisplayMessage Display Sound Adjustment Sound ModeMenu → Sound → Sound Mode → E BalanceEqualiser Reset Sound Auto VolumeOpen Network Settings Menu → Network → Open Network Settings → ENetwork Menu → Network → Network Status → ENetwork Settings Connecting to a Wired NetworkManually Automatic Open Network SettingsManual Open Network Settings Server Network Settings Device NameAccessibility SystemMenu Transparency High ContrastStart Setup Sleep TimerPower On Delay TimeAuto Source Switching Power ControlEco Solution Temperature ControlInput Device Manager Play viaChange PIN SecurityGeneral Button LockUSB Auto Play Lock Touch Control LockAnynet+ HDMI-CEC Problem Possible SolutionAnynet+ HDMI-CEC Reset System Game ModeProblem Menu → System → Reset System → ESoftware Update Reset AllSupport Contact SamsungRead the following before using media play with a USB device Playing photos and videos Media PlayCompatible devices with media play File system and formatsUsing a USB device Connecting a USB deviceRemoving a USB device → Player → Options → Safely RemoveFeatures provided in the media content list Filter By OptionsMenu items in the media content list Option Name OperationsAvailable buttons and features during photo playback Available buttons and features during video playbackSupported image resolutions File Extension Type ResolutionSupported Subtitle and Media play file formats SubtitleSupported music file formats Supported Video FormatsFile Extension Type Codec Comments Video DecoderAvi DivX 3.11 / 4.x / 5.x 1920 x ~30Mkv AsfTroubleshooting Guide Testing the ProductChecking the Resolution and Frequency Power on the productInstallation issue PC mode Screen issueNot Optimum Mode is displayed Check the followingsShop where it was purchased Screen is not clear. The screen is blurryScreen appears unstable and shaky Every 0.5 to 1 secondSound issue Volume is too lowDisplay looks unstable and then freezes Screen cannot be displayed in full screenRemote control issue There is audible sound when the volume is mutedRemote control does not work Video is available but there is no soundSource device issue Other issueThere is no sound in Hdmi mode Product smells like plasticIR sensor is not functioning How can I change the frequency? Frequency in Monitor SettingsQuestion Answer How do I set powersaving mode? Personalize → Screen Saver Settings or Bios Setup on the PCSpecifications Model NamePreset Timing Modes Vertical Frequency Pixel Clock Sync Polarity KHz MHz101 Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultAppendix Not a product defectLicence Terminology 480i / 480p / 720p
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SBB-SS08FL1/EN, SBB-SS08FL1/NG, SBB-SS08FL1/XY specifications

The Samsung SBB-SS08FL1/EN is a professional digital signage solution that caters to a diverse range of applications including retail displays, corporate environments, and educational institutions. This versatile device combines cutting-edge technology with robust performance to ensure that visual content is delivered efficiently and effectively.

One of the key features of the Samsung SBB-SS08FL1/EN is its powerful performance capabilities. Powered by a high-performing processor, this digital signage box is engineered to handle a variety of multimedia file formats and deliver smooth playback of high-resolution content. Whether you are displaying promotional videos, graphics, or live feeds, the SBB-SS08FL1/EN can manage complex visual tasks with ease.

Another significant characteristic is its compact design. The slim form factor allows for easy integration with various display setups without sacrificing aesthetic appeal. This makes it an excellent choice for tight spaces, such as retail counters or lobby areas, where keeping a clean and professional look is essential.

The SBB-SS08FL1/EN is equipped with advanced connectivity options, including HDMI, USB, and Ethernet ports. These allow for simple connections to various devices and network systems, enabling seamless content updates and management. With its support for Wi-Fi and wired internet connections, users can effortlessly push content updates remotely, ensuring that displays are always showing the latest information.

A standout technology in the SBB-SS08FL1/EN is its compatibility with Samsung's MagicINFO software. This powerful content management system simplifies the process of scheduling and managing digital signage content. Users can create, edit, and publish content from a centralized platform, making it easier to keep displays current and engaging.

Furthermore, the SBB-SS08FL1/EN supports 4K resolution output, allowing businesses to showcase their content in stunning detail. This high degree of clarity enhances viewer engagement and conveys messages more effectively, making it an ideal choice for high-traffic environments.

In terms of reliability, the Samsung SBB-SS08FL1/EN is built to withstand continuous operation, ensuring minimal downtime and long-lasting performance. This reliability makes it a preferred choice for businesses that require consistent and dependable signage solutions.

Overall, the Samsung SBB-SS08FL1/EN is a powerful, versatile, and user-friendly digital signage solution that enhances communication and engagement across various environments, empowering businesses to captivate their audiences effectively.
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