Samsung SBB-SS08FL1/NG manual Compatible devices with media play, File system and formats

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Compatible devices with media play

•• Some USB digital cameras, smartphones and audio devices may not be compatible with the product.

•• Media play is only compatible with USB MSC devices.

•• MSC device refers to a Mass Storage Class Bulk-Only Transport device.

Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs. (USB hubs are not supported.) These MSC devices must be connected directly to a USB port on the product.

•• If more than one Picture Transfer Protocol (PTP) device is connected, only one will work at a time.

•• If multiple MSC devices are connected, some devices may not be recognised.

•• USB devices that require high power (higher than 500mA or 5V) may not be supported.

•• If an overheating warning message appears when a USB device is connected or used, the USB device may not be recognised or function properly.

•• The screensaver activates if the product is left idle for a period of time specified in Auto Protection Time.

•• Power-saving mode on some external hard disk drives may automatically deactivate after connecting to the product.

File system and formats

•• Media play may not function properly with unlicenced multimedia files.

•• Media Transfer Protocol (MTP) is not supported.

•• Supported file systems include FAT16, FAT32 and NTFS (read only).

•• Media play supports the sequential JPEG format. It does not support the progressive JPEG format.

•• Images with a higher resolution take longer to be displayed on the screen.

•• The maximum JPEG resolution supported is 15360x8640 pixels.

•• If a file is incompatible or corrupted, a message Not Supported File Format. appears.

•• When sorting files in folder view mode, a maximum of 1000 files can be displayed in each folder.

•• If a USB device contains 8000 files and folders or more, some files and folders may not open.

•• DRM MP3 files downloaded from websites that charge a fee cannot be played.

Digital Rights Management (DRM) refers to a system for protecting the copyrights of data circulated via the Internet or other digital media by enabling secure distribution and/or disabling illegal distribution of the data.

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Contents SBB-SSF Table of contents Sound Adjustment Support Before Using the Product CopyrightSafety Precautions Electricity and SafetyInstallation Operation Page Power on the product and computer CleaningPower off the product and computer StorageChecking the Components PreparationsComponents Control Panel Power OffParts Control menuRJ45 Reverse SidePort Description SD CardMounting the Signage Player Box Conneting to the Signage Player BoxRemote Control To place batteries in the remote control Turn on or off the Smart Signage deviceCable Connection Remote Control RS232CPin Signal RS232C CableMale type Rx Pin No Standard Colour SignalLAN Cable GndDirect LAN cable PC to HUB Connector RJ45Signal Cross LAN cable PC to PCConnection ConnectionCommand Viewing control state Get control commandControlling Set control command Command type Value rangePower control Volume controlViewing input source state Get Input Source Status Setting the input source Set Input SourceInput source control Input Source An input source code to be set on a productSafety Lock Video Wall Mode ControlFull Natural Video Wall On Video Wall User Control10x10 Video Wall Model Off10x10 Video Wall Model 1 ~ Set NumberConnecting to a PC Connecting and Using a Source DeviceBefore Connecting Connection Using an Hdmi CableConnection Using an DP Cable Precautions for using DPUsing an Hdmi cable Connecting to a Video DeviceIf out of date, request an upgrade Connecting the LAN Cable Edit Changing the Input sourceSource InformationGeneral SettingsWeb Browser Search EngineBlocked pages Privacy & SecurityApproved pages Refresh Options MDC Programme Installation Uninstallation Using MDCUninstallation Using MDC via RS-232C serial data communications standards Connecting to MDCMonitor Computer Using MDC via Ethernet Connection using a direct LAN cableConnection using a cross LAN cable Player Player featureViewing content No. DescriptionControl buttons on the remote When content is runningAvailable menu Button FunctionNetwork Schedule Multiframe File Formats Compatible with PlayerTemplate files and LFD.lfd files Contents Video Audio ImagePower Point WordTemplate files LFDFile Formats Compatible with Video Wall VideoOnly one video Video file can be played per client RestrictionsAvailable → Schedule → E View a thumbnail image and brief information of the contentSelect between server and external memory → Clone Product → E Clone ProductDevice? message appears Device ID Auto Set ID SettingsDevice ID PC Connection CableHorizontal x Vertical Video WallVideo Wall Screen PositionFormat Network Status → Network Status → EOn Timer On/Off Timer→ On/Off Timer → E Off Timer Holiday ManagementTicker → Ticker → EURL Launcher → URL Launcher → EURL Launcher Settings → URL Launcher Settings → EEnter your ID and password to log Approving a connected device from the serverSelect Edit → Setup Setting the current timeSelect your device Hdmi UHD Color PictureHdmi Black Level Reset Picture Picture SizeDisplay Orientation Source Content OrientationOnScreen Display Onscreen Menu OrientationMessage Display Reset OnScreen DisplayLanguage Menu → Sound → Sound Mode → E Sound AdjustmentSound Mode BalanceEqualiser Reset Sound Auto VolumeNetwork Open Network SettingsMenu → Network → Open Network Settings → E Menu → Network → Network Status → ENetwork Settings Connecting to a Wired NetworkManual Open Network Settings Automatic Open Network SettingsManually Server Network Settings Device NameMenu Transparency AccessibilitySystem High ContrastPower On Delay Start SetupSleep Timer TimeAuto Source Switching Power ControlEco Solution Temperature ControlChange PIN Input Device ManagerPlay via SecurityUSB Auto Play Lock GeneralButton Lock Touch Control LockAnynet+ HDMI-CEC Problem Possible SolutionAnynet+ HDMI-CEC Problem Reset System Game Mode Menu → System → Reset System → ESupport Software UpdateReset All Contact SamsungRead the following before using media play with a USB device Playing photos and videos Media PlayCompatible devices with media play File system and formatsRemoving a USB device Using a USB deviceConnecting a USB device → Player → Options → Safely RemoveFeatures provided in the media content list Filter By OptionsMenu items in the media content list Option Name OperationsAvailable buttons and features during photo playback Available buttons and features during video playbackSupported Subtitle and Media play file formats Supported image resolutionsFile Extension Type Resolution SubtitleFile Extension Type Codec Comments Supported music file formatsSupported Video Formats Video DecoderMkv AviDivX 3.11 / 4.x / 5.x 1920 x ~30 AsfChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Power on the productNot Optimum Mode is displayed Installation issue PC modeScreen issue Check the followingsScreen appears unstable and shaky Shop where it was purchasedScreen is not clear. The screen is blurry Every 0.5 to 1 secondDisplay looks unstable and then freezes Sound issueVolume is too low Screen cannot be displayed in full screenRemote control does not work Remote control issueThere is audible sound when the volume is muted Video is available but there is no soundThere is no sound in Hdmi mode Source device issueOther issue Product smells like plasticIR sensor is not functioning Question Answer Frequency in Monitor SettingsHow can I change the frequency? How do I set powersaving mode? Personalize → Screen Saver Settings or Bios Setup on the PCSpecifications Model NamePreset Timing Modes Vertical Frequency Pixel Clock Sync Polarity KHz MHz101 Appendix Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectLicence Terminology 480i / 480p / 720p
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