Samsung AQ12FCXMID, AQ12FCXSER, AQ18FEXSER manual Appendix, Troubleshooting

Page 16

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

 

The air conditioner does not

Because of the protective mechanism, the appliance does not start operating

operate immediately after it

 

immediately to keep the unit from overloading.

has been restarted.

 

The air conditioner will start in 3 minutes.

 

 

 

The air conditioner does not

Check that the power plug is properly connected. Insert the power plug into the

work at all.

 

wall socket correctly.

 

Check if the circuit breaker is switched off.

 

Check if there is a power failure.

 

Check your fuse. Make sure it is not blown out.

 

 

 

The temperature does not

Check if you selected Fan mode.

change.

 

Press the Mode button on the remote control to select another mode.

 

 

 

The cool (warm) air does

Check if the set temperature is higher (lower) than the current temperature. Press

not come out of the air

 

the Temperature button on the remote control to change the set temperature.

conditioner.

 

Press the Temperature button to decrease or increase the temperature.

 

Check if the air filter is blocked by dirt. Clean the air filter every two weeks.

 

Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool air

 

 

does not come out to protect the compressor of the outdoor unit.

 

Check if the air conditioner is installed in a place with a direct exposure to sunlight.

 

 

Hang curtains on windows to boost cooling efficiency.

 

Check if the cover or any obstacle is not near the outdoor unit.

 

Check if the refrigerant pipe is too long.

 

Check if the air conditioner is only available in Cool mode.

 

Check if the remote control is only available for cooling model.

 

 

 

The fan speed does not

Check if you selected Auto or Dry mode.

change.

 

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode.

 

 

Timer function does not set.

Check if you press the Power button on the remote control after you have set the time.

 

 

 

Odors permeate in the room

Check if the appliance is running in a smoky area or if there is a smell entering from

during operation.

 

outside. Operate the air conditioner in Fan mode or open the windows to air out the

 

 

room.

 

 

 

The air conditioner makes a

A bubbling sound may be heard when the refrigerant is circulating through the

bubbling sound.

 

compressor. Let the air conditioner operate in a selected mode.

 

When you press the Power button on the remote control, noise may be heard from

 

 

the drain pump inside the air conditioner.

 

 

 

Water is dripping from the

Check if the air conditioner has been cooling for an extended period of time with

air flow blades.

 

the air flow blades pointed downwards. Condensation may generate due to the

 

 

difference in temperature.

 

 

 

Remote control is not

Check if your batteries are depleted.

working.

Make sure batteries are correctly installed.

 

Make sure nothing is blocking your remote control sensor.

 

Check that there are strong lighting apparatus near the air conditioner. Strong light

 

 

which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

 

 

 

The air conditioner does not

Check if you set the wired remote control for group control.

turn on or off with the wired

 

 

remote control.

 

 

The wired remote control

Check if TEST indicator is displayed on the wired remote control. If so, turn off the

does not operate.

 

unit and switch off the circuit breaker. Call your nearest contact center.

 

 

The indicators of the digital

Press the Power button on the remote control to turn the unit off and switch the

display flashes.

 

circuit breaker off. Then, switch it on again.

 

 

 

16_ appendix

Image 16
Contents Air Conditioner Flexible installation Cool Summer OfferCost Efficient System Model # Serial #Safety information Safety InformationSevere Warning Signs Use an exclusive power source for the air conditioner Ensure no water gets into the air conditioner Make sure there are no obstacles under the indoor unit Safety information Contents Slim Duct Type Viewing your air conditionerMA Duct Type Using your air conditioner Tips on Using Your AIR ConditionerCleaning the Filter Cleaning and maintaining the air conditionerSlim duct type MA duct type Maintaining Your AIR Conditioner Periodical checksInternal protections via the unit control system Type DescriptionTroubleshooting AppendixOperation Ranges CoolingQuestions or COMMENTS?
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