Warranty and service
FAQs and troubleshooting
A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician. Improperly effected repairs may result in considerable risk to the user. If your appliance needs repair, please contact your customer service centre.
| Problem | Possible cause | Solution |
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What should I do if the | • The fuse in the house | • If the fuses trip a number | |
cooking zones are not | wiring is intact. | of times, call an authorised | |
| functioning? | • The control indicators | electrician. |
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| in the control panel are | • The appliance is properly |
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| illuminated. | switched on. |
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What should I do if the | • The On/Off sensor was | • The appliance is properly | |
cooking zones will not | accidentally actuated. | switched on. | |
| switch on? | • The control panel is | • Clean the control panel. |
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| partially covered by a |
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| damp cloth or liquid. |
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What should I do if | • The On/Off sensor was | • The appliance is properly | |
the display except for | accidentally actuated. | switched on. | |
, | the residual | • The control panel is | • Clean the control panel. |
warmth indicator | partially covered by a |
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suddenly disppears? | damp cloth or liquid. |
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What should I do if, | • The cooking zone was only | • If the cooking zone is hot, | |
after the cooking zones | briefly used and therefore | please call the customer | |
have been switched off, | did not become hot | service center. | |
residual warmth is not | enough. |
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indicated in the display |
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Warranty and service
English 43