Samsung NZ63J9770EK/EF manual Information code Possible cause Solution

Page 44

Warranty and service

Information code

Possible cause

Solution

 

 

 

C0

Check the Auto Cook sensor.

Restart the appliance using the Power

 

 

button. If the problem continues,

C1

The temperature is sensed higher

disconnect power for more than 30

 

than specified.

 

seconds. Then, restart the appliance and

 

 

C2

Check the Auto Cook sensor.

try again. If the problem still continues,

 

 

contact a local service center.

A2

The DC Motor fails to operate

 

 

because of problems with the PCB

 

 

or wiring, or electrical disturbance

 

 

on the motor blade.

 

 

 

 

d0

The sensor is pressed for more

Check if the sensor pad is wet or pressed.

 

than 8 seconds.

If the problem continues, restart the

 

 

appliance using the Power button. If the

 

 

problem still continues, contact a local

 

 

service center.

 

 

 

F0

Communications between main

Restart the appliance using the Power

 

and sub PCBs fail.

button. If the problem continues,

 

 

disconnect power for more than 30

F2

The touch-enabled IC

seconds. Then, restart the appliance. If

 

communicates abnormally.

 

the problem still continues, contact a local

 

 

 

 

service center.

 

 

 

Warranty and service

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:

The control panel is partially covered by a damp cloth or liquid.

The child safety lock is on.

What should I do if the display is illuminated?

Check for the following:

The control panel is partially covered by a damp cloth or liquid.

To reset, press the On/Off control sensor.

If liquid has overflowd on control panel, please wipe the liquid.

What should I do if the display is illuminated?

Check for the following:

The hob is overheated because of abnormal operation.

After hob is cooled down, press the On/ Off control sensor for resetting.

What should I do if the display is illuminated?

Check for the following:

Cookware is unsuitable or too small or no cookware has been placed on the cooking zone.

If you use suitable cookware, displayed message will automatically disapear.

44  English

NZ63J9770EK_EF_DG68-00635A-00_EN.indd 44

2015-01-15 ￿￿ 2:43:38

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Contents Induction Hob Contents Warranty and service Using this manual Safety instructions Safety instruction Safety instruction Safety instruction Disposing of the packaging material Proper disposal of your old applianceSafety instruction Installing the hob Safety instructions for the installerConnecting to the mains power supply 02 04 Installing into the countertop 750 mmMax mm, Min mm Min mm 15 mm 520 mm 480 mm 25 mm Min mm Installing the hob Parts and features Cooking zonesControl panel Components Induction heatingKey features of your appliance Safety shutoff Virtual flame technology Residual heat indicator Temperature detectionCookware for induction cooking zones Initial cleaningHob use Operating noises Suitability testSize of pans Using suitable cookware Using the touch control sensors Switching the appliance onSelect cooking zone and heat setting Switching the appliance off Quick stopUsing the child safety lock Timer Use Using keep warm Power boost controlPower management PauseFlex control Touch the Wide Flex zone sensorSound on/off Suggested settings for cooking specific foods Light soiling Cleaning and careHob Problem dirt Stubborn soilingHob frame option To avoid damaging your applianceWarranty and service FAQs and troubleshootingInformation code Possible cause Solution Service Technical data Technical dataProduct information Supplier’s nameQuestions or Comments
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