Troubleshooting
A:Check if the signal cable between the computer and the LCD Display is securely connected.
Q:When the product’s internal cooling system operates, condensation may occur on the product surface under certain atmospheric temperature and humidity conditions.
A:This symptom does not affect the product performance and will disappear as the atmospheric temperature and humidity conditions change.
Problems related to the Screen
Note
Problems related to the LCD Display screen and their solutions are listed.
Q:The screen is blank and the power indicator is off.
A:Ensure that the power cord is firmly connected and the LCD Display is on.
Q:"Check Signal Cable" message.
A:Ensure that the signal cable is firmly connected to the PC or video sources.
A:Ensure that the PC or video sources are turned on.
Q:"Not Optimum Mode" message.
A:Check the maximum resolution and the frequency of the video adaptor.
A:Compare these values with the data in the Preset Timing Modes. Chart.
Q:The picture rolls vertically.
A:Check if the signal cable is securely connected.
Q:The image is not clear; picture is blurred.
A:Run Frequency Coarse and Fine tuning.
A:Turn on again after removing all accessories (video extension cable, etc.)
A:Set the resolution and frequency to the recommended ranges.
Q:The picture image is unstable and shakes.
A:Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes.
Q:Ghost images are shown in the picture.
A:Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes.
Q:The image is too light or too dark.
A:Adjusts the brightness and contrast. (Refer to the Brightness, Contrast)
Q:The screen color is inconsistent.
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