Samsung NP10FH00MS/SEG, NP10FP02CD/SEG, NP10FP00UV/SEG Troubleshooting, System Recovery Precaution

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Troubleshooting

Complete the following in the order presented until your system is functioning properly. If all of the steps below fail then contact your local reseller for assistance.

Questions and Answers

Please see “Questions and Answers” on page 74 for assistance in correcting any computer operational problems.

Check the Connections

Verify all of the power and peripheral cables are securely plugged into their sockets and that your system and power supply is on.

Norton AntiVirus

Run Norton AntiVirus to insure a virus is not affecting your computer.

To run Norton AntiVirus proceed as follows:

Click Start > Programs > Norton AntiVirus > Norton AntiVirus 2002

Windows Help and Support

Run Windows Help and Support to find problem that may be affecting your computer.

To run Windows Help and Support proceed as follows:

Click Start > Help

Reinstalling Software

If for some reason your system crashes you may corrupt your HDD, Windows Operating system and/or some of your device drivers. If this is the case, use System Recovery CD to reinstall OS and System Software CD to reinstall the corrupt device drivers.

System Recovery Precaution:

Before you start restoring your windows operating system insure you backup all data on your hard drive.

Samsung is NOT responsible for any data loss.

Troubleshooting 73

Image 83 Contents
Macrovision Statement Setting Up your System Important Safety InformationSafety Instructions Care During Use Battery DisposalReplacement Parts and Accessories General Requirements Laser SafetyPower Cord Requirements Laser Safety NoteRegulatory Compliance Statements Wireless GuidancePage European Directives European UnionPage Vcci Statement Wireless DevicesJapan Prior to setting up your device Keyboard Conventions Using Your DocumentationManual Documentation Conventions Information IconsWindows Conventions Software User DocumentationCD-ROM Device Naming Convention Touchpad ConventionsFront Where Everything IsIntroducing Your Computer Buttons and LEDs Back Side Right SideLeft Side Bottom To install the battery pack Using Your Computer for the First TimeInstalling the Battery Attaching the AC Adapter To attach the power cordTurning On the Computer Adjusting the LCD DisplayTo turn on the computer’s power for the first time To adjust the LCDTo turn off the computer, complete the following steps Power OffPower Button Functions Turning Off Your ComputerTips for Using Your Computer If you are travelling by air, follow these tips Travelling with Your ComputerAir Travel Locking your ComputerStoring the Computer for Long Periods Handling SpillsUsing the Keyboard Using the Numeric Keypad Fn Key Key Name Key Function Combinations Using Special Function KeysTo reprogram the Sens Keyboard, follow the steps below Default settings for these buttons areUser Defined Buttons Sens Keyboard Scroll Button Use Using the TouchpadClick/Tap Process Action Process and CommentAction PS/2 Mouse MenuArea or Multiple item selection Drag MoveTo move a window on the desktop, complete the following LED Name Function Reading the System Status LightsSystem Top System BottomUsing the Modem Connecting to the InternetCountry Selection Precautions Before UseClick Edit in the Dialing Rules Tab Click Properties in the Modems tab sectionModem Notes Using the LANCable Connection If you use a simple terminal program i.e. hyper terminalConfiguring Network Environment Icon Name Description Wireless Connection Factory OptionTo display relative Signal Strength Regulatory Notice for Channel Use in FranceNo networks are displayed Configuring Network EnvironmentDVD/CD-RW Combo drive Using the Flex-BayCD-ROM R/W drive DVD-ROM driveDevice Swap Swap a Flex-Bay Device Power OnTo swap a device with the power on proceed as follows To remove a device with the power off proceed as follows Swap a Flex-Bay Device Power OffDVD Notes Using the Disk DrivesUsing the Floppy Disk Drive Using the CD/DVD-ROM DriveCD/DVD Drive Warnings CD/DVD PrecautionsMemory Stick Support Using the Memory Stick Factory OptionInserting the Memory Stick To insert the memory stick proceed as followsTo use the Memory Stick proceed as follows Using the Memory StickTo see the contents of the Memory Stick Removing the Memory StickTo maintain your PC Cards, follow these guidelines Working with PC CardsMaintaining PC Cards Your computer includes the following PC Card supportTo remove a PC Card from your computer Using PC CardsTo insert a PC Card into a slot Removing the Audio/Multimedia CD Multi Media Functions/EquipmentMedia Player Playing a Audio/Multimedia CDButton Name Function MP3/CD Player Factory OptionButton Operation Buttons & display for the MP3/CD Player operate as followsStop an Audio CD Using the MP3/CD PlayerPlay an Audio CD Pause/Resume an Audio CDDolby Digital & Home Theater System S/PDIF Port Setting Up Your Home TheaterAfter making all connections, ensure you enable S/PDIF Using the S/PDIF ConnectionEnabling S/PDIF on the DVD Program Movie Maker Volume ControlUsing the Keyboard Using the Volume Control IconFollow these rules for charging your battery Using the BatteryCharging the Battery Page Installing the Battery Power Meter Monitoring the Battery ChargeRadio Frequency Top Left Battery GaugePower Source Top Right Battery Level Lower RightCalibration Notes Battery WarningsBattery Calibration You shouldMenu Function Using System SetupStarting System Setup Bios CautionNavigation Key Function Use Right Arrow to select the Advanced Cmos Setup menu Changing Booting PriorityBoot Device Priority field enables Bios security operations are explained below Using System SecurityBios Security System PasswordsUse Down Arrow to select Password on boot If You Forget Your PasswordCreating a Password To create a password follow the instructions belowAdvantages of Biometric Security are If password use is not desiredBiometric Security Factory Option Changing Devices Using Power Management OptionsBasic Power Management Schemes Standby vs. HibernationHibernate Mode Power Management or Manual Method Rest Key If You Reinstall WindowsFrequent Interruptions Advanced Power Management Schemes See the information below before you install your HDD Using the Hard DriveInstalling/Reinstalling a HDD ReInstalling Windows and Device DriversResolution and Colour Depth Video Features and ConfigurationDisplay Resolution Notes Configuring Display FeaturesChanging Colour Depth and Resolution Select Start Control Panel Appearance and Themes Using Dual View ModeSetting Dual View Mode To set Dual View mode on your systemTV Display Resolution Limitations Changing Colour Depth and Resolution of 2nd MonitorStart Display properties Using Multimonitor ModeTo reset the system to Single View mode To start using multimonitor mode proceed as followsPowerplay Use Limitations Using PowerplayTo stop using multimonitor mode proceed as follows Using Options Memory Modules Before You Install MemoryMemory Module Precautions Installing a Memory ModuleTo install a memory module Port Replicator Bluetooth/WirelessWireless LAN FIR Technology Limitation Bios SetupWindows Setup FIR Fast Infrared ConnectionSystem Recovery Precaution TroubleshootingPC Card does not work correctly Questions and AnswersOperating System Problems Is the monitor properly connected to the computer? Video ProblemsModem Problems FAX Problems If the Recovery Menu does not appear, proceed as follows Reinstalling SoftwareWindows Application/Driver ReInstallation To reinstall the your Microsoft Windows XP Operating SystemEnvironment SpecificationsDimension Lithium-Ion Smart BatteryAbbreviations Pcmcia Glossary COM port DMA direct memory accessCardBus Cmos memoryLCD liquid-crystal display Hard driveAddress IRQ interrupt request linePC slot RAM random access memoryResolution PC CardZoomed video Shadow RAMTFT thin film transistor LCD
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