Troubleshooting and Maintenance

Samsung UE40S9AUXZF, UE40S9AUXZG manual Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update

now or Auto update functions on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues	Solutions and explanations

The TV is not powered	Make sure that the power cord is connected and that the remote
on.	has live batteries and is functioning properly. If the power cord is
	properly connected and the remote control is operating normally,
	there might arise a problem with the antenna cable connection,
	or the cable/set-top box might not be turned on. Check the
	antenna connection or turn on the cable/set-top box.

The TV won’t turn on.	Make sure that the AC power cord is securely plugged in to the
	TV and the wall outlet.
	Make sure that the wall outlet is working.
	Try pressing the Pbutton on the TV to make sure that the
	problem is not with the remote. If the TV turns on, refer to “The
	remote control does not work” below.

Issues	Solutions and explanations

There is no picture/	Check the cable connections. Remove and reconnect all cables
video.	connected to the TV and external devices.
	Set the video outputs of your external devices (Cable/set-top
	box, DVD, Blu-ray etc) to match the TV's input connections. For
	example, if an external device’s output is HDMI, connect it to an
	HDMI input on the TV.
	Make sure that your connected devices are powered on.
	Be sure to select the correct input source.
	Reboot the connected device by unplugging it and reconnecting
	the device's power cable.

The remote control	Replace the remote control batteries. Make sure that the
does not work.	batteries are installed with their poles (+/–) in the correct
	direction.
	Clean the sensor’s transmission window on the remote.
	Try pointing the remote directly at the TV from 1.5~1.8 m away.

The Cable or set-top	Programme the cable or set-top box remote control to operate
box remote control	the TV. Refer to the Cable or set-top box user manual for the
doesn’t turn on/off	SAMSUNG TV code.
the TV or adjust the
volume.

English

English - 9

UE40S9AUXZG, UE40S9AUXZF specifications

The Samsung UE40S9A series televisions are a remarkable addition to Samsung's renowned lineup of smart TVs, bringing together cutting-edge technology, stunning visuals, and an immersive viewing experience. The model variations, including UE40S9AUXXC, UE40S9AUXZF, UE40S9AUXZG, UE40S9AUXXE, and UE40S9AUXRU, showcase the versatility and innovation that Samsung is known for.

First and foremost, these models feature a 40-inch display, which is ideal for both compact and spacious living environments. The televisions boast a Full HD resolution of 1920 x 1080 pixels, delivering crystal-clear images with vibrant colors and sharp details. This ensures that viewers enjoy their favorite movies, shows, and games with an impressive level of realism.

One of the standout technologies in the UE40S9A series is Samsung's Ultra Clear Panel, which enhances picture quality by minimizing reflections and optimizing color fidelity. This feature is particularly beneficial in brightly lit rooms, allowing users to enjoy clear and vivid images without distraction. Moreover, the televisions are equipped with Samsung’s Wide Color Enhancer technology, which expands the color palette, delivering a more dynamic range of colors for a lifelike viewing experience.

The UE40S9A series also integrates smart capabilities, powered by the Samsung Smart Hub. This feature allows users to access a wealth of streaming services, apps, and web content all from one user-friendly interface. With built-in Wi-Fi, connectivity is seamless, enabling users to easily browse the internet, stream content, and share media from their devices.

On the audio front, the televisions are designed with high-quality sound systems that provide an immersive audio experience. The built-in speakers are engineered to deliver clear sounds and deep bass, complementing the stunning visuals of the screen. Furthermore, the models support Dolby Digital Plus, enhancing audio quality for a cinema-like experience.

In terms of connectivity, the UE40S9A series offers multiple HDMI and USB ports, allowing users to connect various devices such as gaming consoles, Blu-ray players, and external storage. Additionally, the inclusion of Bluetooth technology provides further flexibility, enabling wireless connections to audio devices.

Finally, the design of the Samsung UE40S9A series is sleek and modern, with slim bezels and an elegant stand that adds a touch of sophistication to any room. Overall, the UE40S9A series is a testament to Samsung’s commitment to quality and innovation, offering an exceptional viewing experience for entertainment enthusiasts.