Samsung GT-S7710TAATMH manual Error messages appear when launching the camera, Troubleshooting

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Troubleshooting

Error messages appear when launching the camera

Your Samsung device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

•Charge the battery or replace it with a battery that is fully charged.

•Free some memory by transferring files to a computer or deleting files from your device.

•Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Error messages appear when launching the FM radio

The FM radio application on your Samsung device uses the headset cable as an antenna. Without a headset connected, the FM radio cannot receive radio stations. To use the FM radio, first ensure that the headset is properly connected. Next, scan for and save the available radio stations.

If you still cannot use the FM radio after performing these steps, try accessing your desired station with another radio receiver. If you can hear the station with another receiver, your device may require service. Contact a Samsung Service Centre.

Error messages appear when opening music files

Some music files may not play on your Samsung device for a variety of reasons. If you receive error messages when opening music files on your device, try the following:

•Free some memory by transferring files to a computer or deleting files from your device.

•Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file.

•Ensure that your device supports the file type.

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Contents User Manual GT-S7710About this manual About this manual Instructional iconsCopyright Trademarks Basics Table of ContentsGetting started CommunicationUtilities SettingsTable of Contents Travel & localGetting started Device layoutMaintaining water and dust resistance PowerButtons Getting startedCamera Package contentsVolume Installing the SIM or USIM card and battery antenna 3 Pull out the SIM or USIM card Removing the SIM or USIM card and batteryRemove the back cover and battery. Pull out the battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemove the back cover and battery 4 Replace the battery and back coverRemoving the memory card Formatting the memory cardAttaching a hand strap Turning the device on and offHolding the device Locking and unlocking the deviceAdjusting the volume Switching to silent modeIcon Meaning Indicator iconsBasics Tapping Using the touch screenFinger gestures BasicsDragging Double-tappingFlicking PinchingControl motions Rotating the screenPicking up Turning overNotifications ShakingAdding an application icon Home screenRearranging items Adding an itemRemoving an item Setting wallpaperRearranging panels Adding a new panelOpening an application Using applicationsApplications screen Opening from recently-used applicationsRearranging applications Installing applicationsUninstalling applications Organising with foldersEntering text Using the Samsung keyboardHelp Changing the keyboard typeChanging language keyboards Entering text by voiceEntering uppercase HandwritingJoining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsForgetting Wi-Fi networks Removing accountsTransferring files Connecting with Samsung KiesConnecting with Windows Media Player Setting a face and voice unlock Connecting as a media deviceSetting a face unlock Securing the deviceSetting a password Setting a patternSetting a PIN Upgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airMaking calls CommunicationPhone Making a callDuring a call Finding contactsMaking an international call CommunicationViewing call logs Receiving callsAdding contacts Fixed dialling numberMissed calls Rejecting a callAutomatically rejecting calls from unwanted numbers Call waitingMaking a video call Ending a callVideo calls During a video callSwapping images Managing contacts Setting a speed dial numberContacts Searching for contactsSyncing with Samsung Contacts Importing and exporting contactsSyncing with Google Contacts Importing contactsAdding contacts to a group Favourite contactsContact groups Managing groupsSending messages MessagingBusiness card Viewing incoming messages Setting up email accountsEmail Listening to a voice messageGoogle Mail Reading messagesTalk LabelsPublic profile Switching between chatsGoogle+ Adding friendsMessenger ChatONViewing webpages Web & networkInternet Opening a new pageSaved pages ChromeHistory LinksTap →New tab BluetoothSyncing with other devices Pairing with other Bluetooth devices Sending and receiving dataPlaying music MediaMusic Player Adjust the volumeCreating playlists Setting a song as ringtoneCamera Playing music by moodHalf-pressing the Camera button Taking photosTaking a photo Scene modeTap →Shooting mode Shooting modePanoramic photos Tap →Shooting mode →PanoramaRecording mode Taking videosTaking a video Change the ash setting Change recording modeConfiguring settings for Camera Zooming in and outEdit shortcuts Reorganise shortcuts to frequently-used options Viewing images GalleryShortcuts Zooming in and out Playing videosEditing images Deleting images Setting as wallpaperVideo Player Sharing imagesSelect a video to play Deleting videosSharing videos Uploading videos YouTubeWatching videos FM Radio Listening to the FM radioScanning radio stations Adding stations to the favourites listApplication & media stores Play StoreApplication & media stores Samsung AppsS Suggest Syncing songs with the Music Hub library Game HubMusic Hub Video Hub Purchase songsComposing memos UtilitiesMemo Browsing memosUtilities S PlannerCreating events or tasks Searching for events Syncing with Google CalendarChanging calendar type Sharing events ClockDeleting events Stopping alarms AlarmSetting alarms Deleting alarmsVoice Recorder TimerCalculator StopwatchRecording voice memos Playing voice memosS Voice Managing voice memosSearching the device GoogleVoice Search Search scopeMy Files DownloadsSearching for locations Travel & localMaps Travel & local LocalGetting directions for a destination DIRECTIONSNavigation Wi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyData usage More settingsSettings Flight modeNearby devices Mobile networksTethering and portable hotspot Blocking mode Kies via Wi-FiHome screen mode SoundDisplay WallpaperStorage Power saving modeBattery Application managerLocation services Lock screenSecurity Encrypt external SD cardLanguage and input DefaultSet up SIM card lock LanguageAdvanced Google voice typingSamsung keyboard Voice recogniser Voice searchText-to-speech output Pointer speedMotion Backup and resetAdd account Torch light Date and timeText-to-speech output AccessibilityAnswering/ ending calls Developer options About device The touch screen responds slowly or improperly TroubleshootingYour device displays network or service error messages Calls are being dropped Your device freezes or has fatal errorsTroubleshooting Outgoing calls are not connectedThe battery does not charge properly or the device turns off When dialling from contacts, the call is not connectedThe device beeps and the battery icon is empty Audio quality is poorError messages appear when opening music files Error messages appear when launching the cameraError messages appear when launching the FM radio Another Bluetooth device is not located A small gap appears around the outside of the device caseEnglish EU. 03/2013. Rev

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