Samsung WW12K8402OW/WS manual Make sure the drain hose is not clogged

Troubleshooting

Troubleshooting

Code		Action
	•	Make sure the cold water supply hose is firmly connected to
4C2		the cold water tap. If it is connected to the hot water tap, the
		laundry may be deformed with some cycles.
	Water is not draining.
	• Make sure the drain hose is not frozen or clogged.
	• Make sure the drain hose is positioned correctly, depending
		on the connection type.
5C	•	Clean the debris filter as it may be clogged.
	• Make sure the drain hose is straightened all the way to the
		drain system.
	• If the information code remains, contact a customer service
		centre.
	Operating the washer with the door open.
dC	•	Make sure the door is properly closed.
	• Make sure laundry is not caught in the door.
	Water has overflowed.
OC	•	Restart after spinning.
	• If the information code remains on the display, contact a local
		Samsung service centre.
	Check the drain hose.
	• Make sure the end of the drain hose is placed on the floor.
LC, LC1	•	Make sure the drain hose is not clogged.
	• If the information code remains, contact a customer service
		centre.
	Spinning does not work.
	• Make sure laundry is spread out evenly.
	•	Make sure the washing machine is on a flat, stable surface.
Ub	•	Redistribute the load. If only one item of clothing needs
		washing, such as a bathrobe or pair of jeans, the final spin
		result might be unsatisfactory, and an “Ub” check message
		will be shown in the display.
	Check the motor for operation.
3C	• Try restarting the cycle.
	• If the information code remains, contact a customer service
		centre.

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11/15/2017 2:38:10 PM