Troubleshooting

PROBLEM	SOLUTION

The refrigerator does not	•	Check that the power plug is properly connected.
work at all or it does not	•	Is the temperature control on the display panel set to the correct
chill sufﬁciently.	•	temperature? Try setting it to a lower temperature.
	•	Is the refrigerator in direct sunlight or located too near a heat source?
	•	Is the back of the refrigerator too close to the wall and therefore keeping
		air from circulating?
The food in the fridge is	•	Is the temperature control on the display panel set to the correct
frozen.	•	temperature? Try setting it to a warmer temperature.
	•	Is the temperature in the room very low?
	•	Did you store the food with a high water content in the coldest part of
		the fridge? Try moving those items into the body of the fridge instead of
		keeping them in the CoolSelect Zone™ drawer.
You hear unusual noises	•	Check that the refrigerator is level and stable.
or sounds.	•	Is the back of the refrigerator too close to the wall and therefore keeping
		air from circulating?
	•	Was anything dropped behind or under the refrigerator?
	•	A “ticking” sound is heard from inside the refrigerator. This is normal and
		occurs because various accessories are contracting or expanding in
		relation to the temperature of the refrigerator interior.
The front corners of	•	Some heat is normal as anti-condensators are installed in the front corners
the appliance are hot	•	of the refrigerator to prevent condensation.
and condensation is	•	Is the refrigerator door ajar? Condensation can occur when you leave the
occurring.	•	door open for a long time.
	•	Water condensation in the drawer may occur when storing vegetables and
		it will be removed naturally as time passes.
Ice is not dispensing.	•	Did you wait for 12 hours after installation of the water supply line before
		making ice?
	•	Is the water line connected and the shut-off valve open?
	•	Did you manually stop the ice making function? Make sure Ice Type is set
		to Cubed or Crushed.
	•	Is there any ice blocked within the ice maker bucket?
	•	Is the freezer temperature too warm? Try setting the freezer temperature
		lower.
You can hear water	•	This is normal. The bubbling comes from the refrigerant coolant liquid
bubbling in the	•
bubbling in the		circulating through the refrigerator.
refrigerator.		circulating through the refrigerator.
refrigerator.
There is a bad smell in the	•	Has a food item spoiled?
refrigerator.	•	Make sure that strong smelling food (for example, ﬁ sh) is wrapped so that
		it is airtight.
	•	Clean out your freezer periodically and throw away any spoiled or suspect
		food.
Frost forms on the walls	•	Is the air vent blocked? Remove any obstructions so air can circulate
of the freezer.		freely.
	• Allow sufﬁ cient space between the foods stored for efﬁ cient air circulation.
	•	Is the freezer door closed properly?
Water dispenser is not	•	Is the water line connected and the shut-off valve open?
functioning.	•	Has the water supply line tubing been crushed or kinked?
		Make sure the tubing is free and clear of any obstruction.
	•	Is the water tank frozen because the refrigerator temperature is too low?
		Try selecting a warmer setting on the main display panel.
		troubleshooting _19

03 TROUBLESHOOTING

RSG5FUBP1/EUR, RSG5FURS1/SML, RSG5FURS1/ANU, RSG5FURS1/EUR, RSG5PURS1/XEF specifications

Samsung's RSG5FURS1/BWT, RSG5PURS1/XEO, RSG5FURS1/XEO, RSG5PURS1/EUR, and RSG5PURS1/XEF are part of the brand's innovative range of side-by-side refrigerators, designed to enhance modern kitchen aesthetics while providing superior functionality. Known for their contemporary design and user-friendly features, these models combine technology with convenience, catering to the needs of contemporary households.

One of the standout features of these refrigerators is the Twin Cooling Plus technology. This system helps maintain optimal humidity levels in both the refrigerator and freezer compartments independently. This prevents the mix of odors and ensures that perishable foods stay fresher for longer, a crucial element for busy families who rely on the quality of their food over time.

The Digital Inverter Compressor is another significant advancement found in these models. This technology ensures that the compressor operates at variable speeds, adjusting according to cooling demands. This results in energy savings, reduced noise levels, and less wear and tear on the appliance, enhancing its longevity while keeping energy costs manageable.

The large capacity of these refrigerators allows for generous storage space. With wide shelves and adjustable compartments, users can easily organize their groceries. Additionally, the Easy Slide shelf, which can be pulled out to provide easy access to items at the back, showcases practical design integrated into the appliance's structure.

Another appealing characteristic is the Multi-Flow cooling system. This feature ensures even temperature distribution throughout the entire fridge, preventing hot spots and keeping all contents uniformly chilled. The water and ice dispenser offer both convenience and accessibility, allowing quick servings for hydration at home.

Moreover, these models boast impressive energy efficiency ratings, ensuring that users are making environmentally conscious choices without compromising on performance. The sleek exterior, available in various finishes, including classic stainless steel, enhances kitchen decor and provides a modern look.

Overall, Samsung's RSG5FURS1/BWT, RSG5PURS1/XEO, RSG5FURS1/XEO, RSG5PURS1/EUR, and RSG5PURS1/XEF refrigerators epitomize the blend of style and functionality. With their advanced cooling technologies, efficient energy use, and ample storage options, they stand out as exemplary appliances for any contemporary kitchen, making them a great investment for consumers seeking reliability and modernity in their home.

troubleshooting

PROBLEM

SOLUTION

03 TROUBLESHOOTING

RSG5FUBP1/EUR, RSG5FURS1/SML, RSG5FURS1/ANU, RSG5FURS1/EUR, RSG5PURS1/XEF specifications