Samsung NQ50J9530BS/EO manual Troubleshooting

Troubleshooting

Troubleshooting

Problem	Cause	Action
There is water left in	There may be water or steam in	Let the oven cool and then wipe
the oven.	some cases depending on the	with a dry dish towel.
	food.
	This is not an oven malfunction.
The brightness inside	Brightness changes depending	Power output changes during
the oven varies.	on power output changes	cooking are not malfunctions.
	according to function.	This is not an oven malfunction.
Cooking is finished,	To ventilate the oven, the	This is not an oven malfunction.
but the cooling fan is	cooling fan continues to run for
still running.	about 5 minutes after cooking is
	complete.
Pressing the +30sec	This happens when the oven	The microwave oven is
button operates the	was not operating.	designed to operate by pressing
oven.		the +30 sec button when it was
		not operating.
Turntable
While turning, the	There is no roller ring, or the	Install the roller ring and then
turntable comes out	roller ring is not properly in	try again.
of place or stops	place.
turning.
The turn table drags	The roller ring is not properly	Adjust the amount of food and
while turning.	in place, there is too much food,	do not use containers that are
	or the container is too large	too large.
	and touches the inside of the
	microwave.
The turn table rattles	Food residue is stuck to the	Remove any food residue stuck
while turning and is	bottom of the oven.	to the bottom of the oven.
noisy.

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NQ50J9530_EN_DE68-04354G-00_EN.indd 72

2/16/2015 6:39:29 PM