What is Remote Support?

Samsung UE49M5500AKXZT, UE55M5500AKXZT What is Remote Support?, Eco Sensor and screen brightness

Video App problems (Youtube etc)

•• Change the DNS to 8.8.8.8. Select > Settings > General > Network > Network Status > IP Settings > DNS setting > Enter manually > DNS Server > enter 8.8.8.8 > OK.

•• Reset by selecting > Settings > Support > Self Diagnosis > Reset Smart Hub.

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

•• Diagnose your TV

•• Adjust the TV settings for you

•• Perform a factory reset on your TV

•• Install recommended firmware updates

How does Remote Support work?

You can easily have a Samsung Tech service your TV remotely:

1.Call the Samsung Contact Centre and ask for remote support.

2.Open the menu on your TV and go to the Support section.

3.Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimises the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to

> Settings > General > Eco Solution > Ambient Light Detection.

•• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function.

•• Do not block the sensor with any object. This can decrease picture brightness.

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UE49M5500AKXXU, UE49M5500AKXZT, UE55M5500AKXZT, UE55M5500AKXXU specifications

The Samsung UE55M5500AKXXU, UE49M5600AKXXU, UE55M5500AKXZT, UE32M5500AKXXU, and UE49M5500AKXZT are part of Samsung's M5500 series of smart TVs that deliver a remarkable viewing experience. These models come equipped with Full HD resolution, providing clear and crisp picture quality at 1920 x 1080 pixels. The larger screen sizes, particularly the 55-inch (UE55M5500AKXXU) and 49-inch (UE49M5600AKXXU) options, make them ideal for immersive viewing in living rooms or home theaters.

One of the key features of these TVs is the PurColor technology, which enhances color reproduction. This ensures that the viewers can experience a wider range of colors and more lifelike images. The Wide Color Enhancer also improves color accuracy, making even the most subtle colors pop, thereby enhancing the overall image quality.

These models boast Smart TV functionality through the Tizen operating system, which provides access to a wide array of apps and streaming services. Users can enjoy popular platforms like Netflix, YouTube, and Amazon Prime Video seamlessly. The intuitive interface makes navigating through content, finding shows, or accessing settings easy and user-friendly.

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In terms of connectivity, these models include multiple HDMI and USB ports, making it easy to connect external devices like gaming consoles, Blu-ray players, or sound systems. The sleek design with slim bezels ensures that the focus remains on the content being displayed, while also complementing modern living spaces.

In summary, the Samsung UE55M5500AKXXU, UE49M5600AKXXU, UE55M5500AKXZT, UE32M5500AKXXU, and UE49M5500AKXZT represent a great choice for anyone looking for a combination of advanced technology, ease of use, and stunning visuals. With their striking designs, rich colors, smart capabilities, and solid performance, they are perfect for home entertainment.