Samsung VR10M703PW9/WA manual ENGLISH-36, Is not input

Troubleshooting

Symptom	Checklist
	ffSamsung Connect App operates on Andorid OS 6.0 or higher, iOS 10
	or higher.
Samsung Connect App	ffThe supporting OS version for Samsung Connect App may change
cannot be installed.	later.
	ffFor rooted smart devices, standard installation and use will not be
	guaranteed.
	ffTry the product registration procedure again by referring to the
	pop-up messages.
	ffPlease refer to the “Setting up the wireless router” in the user
	manual.
	ffPlease refer to the steps for completing the product registration in
	the user manual section "Adding a device to the Samsung Connect
A message of product	APP".
registration failure appears.	ffWhen the product registration fails repeatedly, reset the POWERbot
	and Smartphone, run the Samsung Connect App again and try the
	product registration.
	ffThe same Samsung account should be used for the login of App and
	product registration.
	ffAll users should use the Samsung account issued by the same
	country.
During product registration,	ffPress the recharging button until you hear it beep.
recharging button is
pressed and held as	fIf the next step does not appear within several seconds, press the
instructed but the next step	recharging button one more time.
does not appear.
During product registration,
the wireless router I want	ffCancel the product registration, run the Samsung Connect App
to connect cannot be	again, and try the product registration again.
searched.
During product registration,
the AP password	ffPress and hold the “[Robot Vacuum] Samsung” on the network list
1111122222 is not input	and delete the network to initialize the password.
correctly.
During product registration,	ffCancel the product registration, run the Samsung Connect App
the password of the	again, and try the product registration again.
connecting wireless router	ffPress and hold the wireless router you want to connect on the
is not input correctly.	network list, and delete the network to initialize the password.
A connection cut between	fRefresh the screen and wait.
the Samsung Connect	ffRun the Samsung Connect App again.
App and the POWERbot
	ffCheck whether there is an internet connection problem. Especially,
occurs though the product
registration is completed.	a firewall may interrupt standard operation.

ENGLISH-36

VR7000_EN_DJ68-00763D-09_SA.indd 36 2017-12-19 오후 4:18:17