Samsung WF431ABP/XEU manual Troubleshooting

Page 33

PROBLEM

SOLUTION

 

 

Fills with the wrong

Turn both faucets on fully.

temperature water.

Make sure the temperature selection is correct.

 

Make sure the hoses are connected to the correct faucets.

 

Flush water lines.

 

Check the water heater. It should be set to deliver a minimum 120°

 

F (49° C) hot water at the tap. Also check the water heater capacity

 

and recovery rate.

 

Disconnect the hoses and clean the screens. The hose fi lter screens

 

may be plugged.

 

As your Washer is fi lling, the water temperature may change as

 

the automatic temperature control feature checks incoming water

 

temperature. This is normal.

 

While your Washer is fi lling, you may notice just hot and/or just

 

cold water going through the dispenser when cold or warm wash

 

temperatures are selected. This is a normal function of the automatic

 

temperature control feature as your Washer determines the

 

temperature of the water.

 

 

Door locked or will not

Press the Start/Pause Button to stop your Washer.

open.

Your Washer door will remain locked during the heating portion of the

 

Sanitize Cycle

 

It may take a few moments for the door lock mechanism to

 

disengage.

 

 

Does not drain and/or spin.

Check the fuse or reset the circuit breaker.

 

Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

 

restriction, call for service.

 

Close the door and press the Start/Pause Button. For your safety,

 

your Washer will not tumble or spin unless the door is closed.

 

Make sure the debris fi lter is not clogged.

 

 

Load is too wet at the end

Use the High or Extra High spin speed.

of the cycle.

Use high effi ciency detergent to reduce over–sudsing.

 

Load is too Small Load. Very Small Load loads (one or two items)

 

may become unbalanced and not spin out completely.

 

 

Leaks water.

Make sure the door is fi rmly closed.

 

Make sure all hose connections are tight.

 

Make sure the end of the drain hose is correctly inserted and secured

 

to the drainage system.

 

Avoid overloading.

 

Use high effi ciency detergent to prevent over–sudsing.

 

 

Has excessive suds.

Use high effi ciency detergent to prevent over-sudsing.

 

Reduce the detergent amount for soft water, Small Load or lightly

 

soiled loads.

 

Non-HE detergent is NOT recommended.

 

 

If the problem persists, contact your local Samsung Customer Service.

TROUBLESHOOTING

English - 33

Image 33
Contents Washing Machine Contents Safety information Safety information English Safety information English Product you have purchased is designed for domestic use only English Applicable in countries with separate collection systems Instruction about the Weee MarkChecking the Parts Setting up your washing machineMeeting Installation Requirements Electrical supply and groundingWater Supply Installing Your Washing Machine Removing the shipping bolts Connecting the water and drain Adjusting the Levelling feetFollowing the arrow until there is a 5 mm gap Single Check Valve Calibration Mode Powering your washing machineWashing a load of laundry Washing for the First TimeBasic Instructions Using the Control Panel Selection Button Delay end Child lockInterior Lamp My cycle Eco Bubble Course Bubble function Canceling the bubble functionPause Option Washing clothes using the cycle selectorWashing clothes manually Laundry GuidelinesFabric Type Load Capacity Detergent and Additives Information Which detergent to useDetergent drawer Cleaning the Exterior Cleaning and maintaining your washing machineCleaning the Interior Cleaning the DispensersStoring Your Washer Cleaning the Debris FilterCleaning the Door SEAL/BELLOW Cleaning the Door GlassPreserving the TOP Cover and the Front Frame Check These Points if Your Washing Machine Troubleshooting and information codesTroubleshooting Information Codes Code Symbol SolutionCycle Chart Cycle chartFabric Care Chart AppendixProtecting the Environment Energy Consumption Sheet of Household Washing MachinesMemo Memo Questions or COMMENTS?
Related manuals
Manual 1 pages 23.43 Kb