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Problem | Cause | Action |
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The thaw function | The oven may not work, too | Put one cup of water in a |
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does not work. | much food is being cooked, or |
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| improper cookware is being | run the microwave for |
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| used. | minutes to check whether the |
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| water is heated. Reduce the |
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| amount of food and start the |
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| function again. Use a cooking |
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| container with a flat bottom. |
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The interior light is | The door has been left open | The interior light may |
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dim or does not turn | for a long time. | automatically turn off when the |
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on. |
| Eco function operates. Close and |
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| reopen the door or press the |
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| Cancel button. |
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| The interior light is covered by | Clean the inside of the oven and |
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| foreign matter. | check again. |
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A beeping sound | If the Auto Cook function is | After turning over the food, |
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occurs during | being used, this beeping sound | press the Start button again to |
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cooking. | means it's time to turn over | restart operation. |
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| the food during thawing. |
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The oven is not level. | The oven is installed on an | Make sure the oven is installed |
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| uneven surface. | on flat, stable surface. |
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There are sparks | Metal containers are used | Do not use metal containers. |
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during cooking. | during the oven/thawing |
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| functions. |
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When power is | The door is not properly | Close the door and check again. |
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connected, the oven | closed. |
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immediately starts to |
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work. |
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There is electricity | The power or power socket is | Make sure the power and power |
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coming from the | not properly grounded. | socket are properly grounded. |
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oven. |
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There is water | There may be water or steam | Let the oven cool and then wipe |
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dripping. | in some cases depending on | with a dry dish towel. |
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| the food. This is not an oven |
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| malfunction. |
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Troubleshooting
English 77
3/10/2015 5:37:00 PM